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Patient Services Representative-Audiology
1 week ago
The Patient Services Representative 1 coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met.
Qualifications:
EDUCATIONAL REQUIREMENTS
Associate's Degree in Related Field
CERTIFICATION & LICENSURE REQUIREMENTS
Successful completion of medical terminology course within one (1) year of start date in position.
EXPERIENCE REQUIREMENTS
Previous public contact position, basic computer skills, and experience using fax machine, copier and other general office equipment.Three (3) years of experience in an office/customer service environment is an acceptable substitution for Associates degree.
SKILLS AND KNOWLEDGE
Strong communication skills; observes high standard of confidentiality; multiple tasks concurrently; memory for details; ability to prioritize and complete tasks under stressful conditions with interruptions; ability to accept and implement change and function in instances where decisions are not always apparent.
Essential Functions:
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