Current jobs related to Lead Teller - Arlington Heights - Pnc Financial Services Group

  • Lead Teller

    6 days ago

    Arlington Heights, Illinois, United States WesBanco Bank, Inc Full time

    Job Summary:We are seeking a highly skilled and experienced Lead Teller to join our team at WesBanco Bank, Inc. As a Lead Teller, you will be responsible for promoting a positive work environment, ensuring excellent customer service, and meeting operational expectations.Key Responsibilities:* Promote a sales and service culture within the banking center*...

  • Lead Teller

    5 days ago

    Arlington Heights, Illinois, United States WesBanco Bank, Inc Full time

    Job Summary:As a Lead Teller at WesBanco Bank, Inc, you will be responsible for promoting a positive work environment that inspires and motivates exceptional performance. You will ensure excellent customer service and operational expectations are met regarding all teller related matters. You will assist banking center management with operational reports and...

  • Lead Teller

    1 month ago

    Arlington, Virginia, United States Frost Bank Full time

    About the RoleWe are seeking a highly skilled and motivated Lead Teller to join our team at Frost Bank. As a Lead Teller, you will be responsible for providing exceptional customer service, guiding and training new tellers, and ensuring the smooth operation of our banking services.Key ResponsibilitiesProvide guidance and support to tellers in complex...

  • Lead Teller

    4 weeks ago

    Arlington, United States Frost Bank Full time

    Job Description It's about being the person that wants to see others succeed. Are you known for your ability to adapt quickly to fast-paced environments and embrace change with open arms? Does solving customer's complex problems and delivering next-level customer service bring a smile to your face? Are you excited to step into a leadership role? If so, then...

  • Lead Teller

    2 weeks ago

    Bedford Heights, Ohio, United States PNC Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Coach to join our team at PNC. As a key member of our Retail Branch organization, you will be responsible for coaching and mentoring our Tellers to deliver exceptional customer service and drive business growth.Key Responsibilities:Coach and mentor Tellers to improve customer service...

  • Teller Supervisor

    5 days ago

    Arlington, Virginia, United States Frost Bank Full time

    Job Title: Teller SupervisorAbout the Role:As a Teller Supervisor at Frost Bank, you will be responsible for providing exceptional customer service and leading a team of tellers to achieve high standards of service quality. You will be responsible for supervising, training, mentoring, coaching, developing, counseling, and supporting staff to ensure they have...

  • Teller Supervisor

    3 months ago

    Arlington, United States Frost Bank Full time

    Description It’s about being the person that wants to see other succeed.Do you love serving others and enjoy lending a helping hand regardless of the issue? Are you passionate about finding solutions to problems and providing top notch customer service? Do you strive to lead by example and want to play an integral role in the development of your team? If...

  • Teller Leadership Position

    5 days ago

    Arlington, Virginia, United States Frost Bank Full time

    About the Role:The Lead Teller is a subject matter expert who serves as the first point of contact for many of our tellers and customers. This role sets the standard for what it means to bank with us, demonstrating dependability, integrity, and a genuine care for people.Key Responsibilities:Perform the duties of a teller in accepting and recording payments,...

  • Head Teller

    2 weeks ago

    Arlington, Tennessee, United States Hope Credit Union Full time

    Job SummaryThe Head Teller is responsible for overseeing the daily operations of the teller line, ensuring efficient and accurate transaction processing, and providing guidance and support to tellers. This role requires strong leadership and communication skills, as well as the ability to handle complex transactions and manage cash operations.Key...

  • Head Teller

    3 weeks ago

    Washington Heights, New York, United States Citigroup Inc Full time

    Job SummaryThe Head Teller is a key role within our banking operations team, responsible for delivering exceptional client service and ensuring the smooth execution of day-to-day banking activities.Key ResponsibilitiesExecute daily, weekly, and monthly operational tasks, inspections, and correspondence with virtual branch supportLead and mentor tellers...

  • Head Teller

    1 month ago

    Washington Heights, New York, United States Citigroup Inc Full time

    Job SummaryThe Head Teller is a key role within Citigroup Inc., responsible for delivering exceptional client service and executing day-to-day banking activities. This position requires a strong understanding of banking operations and the ability to work effectively in a team-oriented environment.Key ResponsibilitiesExecute daily, weekly, and monthly...

  • Head Teller

    1 month ago

    Washington Heights, New York, United States Citigroup Inc Full time

    Job SummaryThe Head Teller is a key role within the Citigroup Inc. team, responsible for delivering exceptional client service and executing day-to-day banking activities. This position requires a strong understanding of banking operations and a passion for providing high-quality customer service.Key ResponsibilitiesExecute daily, weekly, and monthly...

  • Lead CSR/Teller

    2 days ago

    Upper Arlington, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation. Responsible for the most complex...

  • Financial Services Representative

    4 weeks ago

    Arlington, Virginia, United States Texas Trust Credit Union Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Financial Services Representative to join our team at Texas Trust Credit Union. As a Financial Services Representative, you will be responsible for providing exceptional service to our members, meeting their financial needs, and promoting our full line of financial services.Key...

  • Universal Branch Associate

    4 months ago

    Arlington, United States Texas Trust Credit Union Full time

    Role Responsibilities Responsible for satisfying members' financial needs in the following areas while meeting individual, department and organization goals. Solve member problems, resolve transaction issues and help with complex work-related matters. Perform all cash operation functions as needed and ensure a high level of accuracy in all financial...

  • Senior Relationship Banker

    4 weeks ago

    Arlington, Virginia, United States First National Bank of Pennsylvania Full time

    Primary Office Location:Located in a dynamic and fast-paced environment, this role is responsible for delivering exceptional customer experiences and driving sales growth through effective relationship building and product recommendations.Key Responsibilities:Promote sales growth by leveraging sales leads, outbound calling, and customer interactions to...

  • Branch Manager

    1 month ago

    Arlington, Virginia, United States FVCBANK Full time

    Job Title: Branch ManagerAt FVCBANK, we are seeking a highly skilled and experienced Branch Manager to lead our retail branch office. As a key member of our team, you will be responsible for managing and leading the overall performance of the branch, developing new retail and commercial client relationships, and expanding existing relationships.Key...

  • Branch Manager

    1 month ago

    Arlington, Virginia, United States FVCB Full time

    Job Title: Branch Manager Job Summary: As a Branch Manager at FVCB, you will be responsible for leading the overall performance of a retail branch office. Your primary role will be to develop new retail and commercial client relationships and expand existing relationships using professional sales techniques to identify and meet client needs. You will work...

  • Branch Manager

    1 month ago

    Arlington, United States FVCB Full time

    FVCbankBranch Manager - Job DescriptionTitle: Branch Manager Department(s): Branch Reports to: VP/Regional Branch Manager Job Summary The primary role of the Branch Manager is to manage and lead the overall performance of a retail branch office. In addition, the Branch Manager is responsible for developing new retail and commercial client relationships and...

  • Senior Relationship Banker

    2 weeks ago

    Arlington, Virginia, United States First National Bank of Pennsylvania Full time

    Primary Office Location:Our retail banking team is seeking a highly skilled and motivated individual to join our team as a Senior Relationship Banker. This role is responsible for executing traditional consumer banking asks of retail banking customers, adhering to all FNB policies, strategies, programs, and Core Values.Key Responsibilities:Promote the sales...

Lead Teller

2 months ago

Arlington Heights, United States Pnc Financial Services Group Full time
Job Description

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company s success. As a full-time Lead Teller within PNC's Retail Branch organization, you will coach Tellers on customer service skills and supervise conversations that enable referral opportunities for PNC products. You will also greet customers in the lobby, educate customers on new technology, supervise customer transactions, and assist with outbound calling initiatives. This position will be based in Arlington Heights, IL at the Arlington Heights South retail banking branch.

Job Description
  • Coaches, mentors and leads tellers by example to deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
  • Coaches, mentors and leads tellers by example in identifying opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners .
  • Coaches, mentors and leads tellers by example in performing lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
  • Coaches, mentors and leads tellers by example with clear communication skills, transaction handling and problem resolution processes. Assists the Branch Manager in performance management and new hire selection processes.
  • Coaches, mentors and leads tellers by example in adhering to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

  • To learn more about this and other opportunities on our team.Watch this video.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

CompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Coaching Others, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Work ExperienceRoles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

EducationNo Degree

CertificationsNo Required Certification(s)

LicensesNo Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility : maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit > New to PNC.

For more information, please click on the following links:

Time Away from Work

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say 'Workday' for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

by Jobble