Customer Experience Associate

1 week ago

Pleasant Grove, United States Vasa Fitness Full time
POSITION DESCRIPTION POSITION TITLE : Member Experience Specialist (MES) FLSA STATUS : Hourly COMPENSATION : Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is aliveembodied by members and team members alikeVASA is a place where lives are changed because of authentic connections made within our supportive community. BENEFITS We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20 hours per week. All employees receive two complimentary gym membershipsone for themselves and another to give awayplus 401k options. 30 hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above) 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above) Come join VASA Fitness and work with a passionate, fun, and united team We are proud to be a 'Great Place to Work' certified company PURPOSE The Member Experience Specialist is responsible for delivering a fun and meaningful experience to our members and guests every visit. This includes greeting our members in a friendly manner, creating personal connections with them, ensuring problems are reported in a timely manner, organizing equipment, and keeping the club sparkling clean. This is accomplished through the execution of our operational standards. The MES team is responsible for creating a great first impression of VASA Fitness, selling memberships, driving upgrades, and touring guests and members around the gym. DELIVERABLES Operational Responsibilities: Commitment to Delivering a Fun and Meaningful Guest and Member Experience: Demonstrates a genuine, kind attitude when interacting with Guests and Members. Greet guests and members with a smile, eye contact, and courteous tone. Be able to anticipate guest and member needs and respond accordingly by providing clear direction, accurate information, and support through our tools and technology. Be familiar with our membership plans, pricing, amenities, add-on options, and class formats. Provide club tours following the Guest to Member Journey, sell memberships, help members upgrade, book personal training consultations (PTC), and sign members up for personal training. Consistently find ways to improve the Guest and Member experience by sharing member feedback with leadership and collaborate with their team to implement ideas. Upholds VASA Operational Standards: Execute daily responsibilities to VASA's high standards, which is done by following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.

by Jobble

  • Customer Experience Associate

    7 days ago

    Pleasant Hill, California, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer...

  • Customer Experience Specialist

    5 days ago

    Pleasant Grove, Utah, United States PURA, Inc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Customer Care Team as a Customer Experience Specialist. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key ResponsibilitiesCustomer Service: Provide...

  • Customer Experience Manager

    7 days ago

    Pleasant Grove, Utah, United States PURA, Inc. Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Pura, Inc. as a key member of our Customer Care department. As a Customer Service Team Lead, you will be responsible for providing exceptional customer service, resolving customer complaints, and leading a team of customer support representatives.Key...

  • Customer Experience Team Lead

    13 hours ago

    Pleasant Grove, Utah, United States Pura Full time

    Job DescriptionOverviewPura is seeking a highly skilled and experienced Customer Experience Team Lead to join our team. As a key member of our Customer Experience department, you will be responsible for leading a team of customer support representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesTeam Leadership: Lead a...

  • Sales Associate

    15 hours ago

    Pleasant Prairie, Wisconsin, United States Carter'sOshKosh Full time

    About Carter's/OshKoshCarter's/OshKosh is a leading North American apparel retailer, specializing in high-quality clothing for babies and young children. With a strong brand presence and a commitment to customer satisfaction, we strive to provide an exceptional shopping experience for our customers.Job SummaryWe are seeking a highly motivated and...

  • Sales Associate

    1 week ago

    Pleasant Hill, California, United States See's Candies Full time

    Job Summary:We are seeking friendly, enthusiastic individuals who are passionate about delivering exceptional customer experiences. As a Sales Associate at See's Candies, you will play a vital role in driving sales growth and customer satisfaction.Key Responsibilities:Provide outstanding customer service and support to ensure customer satisfaction and...

  • Freight and Customer Support Associate

    4 days ago

    Pleasant Grove, Utah, United States Ace Hardware Full time

    Job SummaryAce Hardware is seeking a highly motivated and detail-oriented Freight and Customer Support Associate to join our team. As a key member of our receiving and back stock team, you will be responsible for ensuring the efficient processing of new shipments and maintaining a clean and organized warehouse environment.Key Responsibilities:Unload freight...

  • Customer Experience Distribution Center Associate

    4 months ago

    Pleasant Prairie, United States Global Industrial Full time

    Global Industrial Corporate Overview For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America. We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full...

  • Customer Experience Distribution Center Associate

    3 months ago

    Pleasant Prairie, Wisconsin, United States Global Industrial Full time

    Global IndustrialCorporate OverviewFor over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full...

  • Sales Associate

    3 days ago

    Pleasant Prairie, Wisconsin, United States Carter's Full time

    About Carter'sCarter's is a leading North American apparel retailer, specializing in high-quality clothing for babies and young children. As a Sales Associate, you will be part of a dynamic team that values customer satisfaction and provides a welcoming environment for growing families.Key ResponsibilitiesCustomer Service: Provide exceptional customer...

  • Retail Sales Associate and Customer Experience Specialist

    3 weeks ago

    Mount Pleasant, United States SourceOrtho Charleston Full time $18 - $25

    Job DescriptionJob DescriptionRetail Sales Associate & Customer Experience SpecialistAbout Us:Coastal Hemp is a leading supplier of premium hemp products in the Charleston area. Our mission is to improve lives by providing clarity about hemp products and confidence in their consumption. Through our brands, CoastalCanna and SourceCBD, we offer quality,...

  • Customer Experience Coordinator

    20 hours ago

    Garden Grove, California, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and experienced Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and ensuring prompt and courteous customer service.Key ResponsibilitiesCustomer Experience:...

  • Customer Experience Coor

    2 weeks ago

    Garden Grove, United States Marshalls Full time

     All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...

  • Customer Experience Coor

    2 days ago

    Garden Grove, United States Marshalls Full time

     All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...

  • Customer Experience Specialist

    1 week ago

    Grove City, Pennsylvania, United States Kontoor Brands, Inc. Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Kontoor Brands, Inc. As a Sales Associate, you will play a critical role in delivering exceptional customer experiences and driving sales growth in our retail stores.Key ResponsibilitiesCustomer Engagement: Provide outstanding customer service, greet each...

  • Retail Sales Associate

    4 days ago

    Garden Grove, California, United States Daiso USA Full time

    About the RoleWe are seeking a highly skilled and customer-focused Retail Sales Associate to join our team at Daiso USA. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.Key ResponsibilitiesCustomer Engagement: Greet and direct...

  • Retail Sales Associate

    2 hours ago

    Garden Grove, California, United States Daiso USA Full time

    About the RoleWe are seeking a highly skilled and customer-focused Retail Sales Associate to join our team at Daiso USA. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.Key ResponsibilitiesCustomer Engagement: Greet and direct...

  • Customer Experience Specialist

    7 days ago

    Downers Grove, Illinois, United States YogaSix Downers Grove Full time

    Job OverviewWe are seeking a highly motivated and organized Wellness Advisor/Sales Associate to join our team at YogaSix Downers Grove. As a key member of our studio, you will be responsible for providing exceptional customer service, driving sales growth, and contributing to a positive and supportive work environment.Key ResponsibilitiesDevelop and execute...

  • Customer Experience Specialist

    3 months ago

    Pleasant Hill, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Occasional Seasonal Entry Level Store Associates The Best Buy Advisor engages customers using relationship skills and inspires them to see what's possible with technology. In addition, they build quality relationships with customers...

  • Sales Associate

    5 days ago

    Pleasant Hill, California, United States LE2 See's Candies, Inc. Full time

    **Job Summary:**LE2 See's Candies, Inc. is seeking a highly motivated and customer-focused Sales Associate to join our team in Pleasant Hill, CA. As a Sales Associate, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our retail shop.**Key Responsibilities:**Greet and assist customers with a smile,...