Retail Sales Associate

2 months ago

Garden Grove, California, United States Daiso USA Full time
About the Role

We are seeking a highly skilled and customer-focused Retail Sales Associate to join our team at Daiso USA. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.

Key Responsibilities
  • Customer Engagement: Greet and direct customers in a welcoming and informative manner, ensuring a positive shopping experience.
  • Product Knowledge: Provide accurate and detailed information about our products, addressing customer queries with expertise.
  • Sales Promotions: Keep customers informed about current discounts, special offers, and promotions to enhance their shopping experience.
  • Product Familiarity: Maintain up-to-date knowledge of new products, trends, and ongoing promotions, enabling effective customer guidance and upselling.
  • Merchandising: Efficiently organize and restock merchandise on shelves, ensuring optimal product presentation and availability.
  • Transaction Handling: Skillfully operate the cash register, processing transactions with accuracy, including handling of cash and credit card payments.
  • Store Maintenance: Assist in the upkeep of the back stock room, setting up appealing merchandise displays on the sales floor, and collaborating with team members to maintain a tidy and organized store environment.
  • Inventory Management: Conduct routine inventory checks to ensure stock levels are maintained and accurately accounted for.
  • Administrative Support: Undertake various administrative tasks as directed by the Store Manager, Assistant Manager, or Team Lead.
  • Store Operations: Participate in store opening and closing responsibilities, adhering to operational guidelines and procedures.
Requirements
  • Relevant Experience: Prior experience in a Retail Sales Associate role or a similar position, demonstrating a history of engaging effectively in a retail or customer-focused environment.
  • Inventory Management Knowledge: Familiarity with inventory stocking procedures, ensuring efficient and organized store operations.
  • Numerical Aptitude: Basic mathematical skills are required for handling transactions, pricing, and inventory management.
  • Sales Proficiency: A proven track record of meeting or exceeding sales quotas, indicating an ability to drive sales successfully.
  • Communication Skills: Exceptional communication abilities are crucial for building trust and rapport with customers and team members.
  • Adaptability in Fast-Paced Environments: Candidates should be comfortable and efficient in dynamic, high-energy settings.
  • Team Collaboration: A preference for and experience in working collaboratively within a team environment.
  • Professional Attributes: A positive attitude, dependable nature, and punctuality are critical for this role.
  • Schedule Flexibility: Availability to work a variety of shifts, including mornings, evenings, weekends, and holidays, accommodating the store's operational needs.
  • Brand Enthusiasm: An interest in and appreciation for Daiso's products and brand will be considered a valuable trait.
  • Physical Capacity: The role involves physical tasks such as lifting objects up to 40 lbs., standing for extended periods the entire shift, pushing, pulling, bending, requiring good physical fitness.

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