Medical Customer Service

6 days ago

Ankeny IA United States Biolife Plasma Services Full time

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

Schedule: Weekdays 10am – 6:30pm and Sundays 7am – 3pm

Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.

About the role: 

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a receptionist engaging with our donors and performing administrative tasks to support plasma center operations. 

 

How you will contribute: 

·       You will answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills 

·       You will assist donors with appointments; create or pull donor record files 

·       You will provide customer service to donors (external) and fellow employees (internal) 

·       You will maintain orderly filing system, purging records 

·       You will report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes, through use of company approved procedures 

 

What you bring to Takeda: 

·       High school diploma or equivalent 

·       Ability to walk and/or stand for the entire work shift 

·       Will work evenings, weekends, and holidays 

·       Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees 

·       Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. 

·       Fine motor coordination, depth perception, and ability to hear equipment from a distance 

·       Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear 

·       1 or more years minimum experience working in a customer or patient facing role is helpful 

 

What Takeda can offer you: 

Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases.   At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. 

 

More about us: 

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. 

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. 

BioLife Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.   

For Location:

USA - IA - Ankeny

U.S. Starting Hourly Wage:

$16.00

The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. 

U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. 

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

USA - IA - Ankeny

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

  • Medical Customer Service Representative

    5 days ago

    Ankeny, Iowa, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. In this role, you will be responsible for providing exceptional service to our donors and ensuring a smooth and efficient plasma donation process.Key ResponsibilitiesAnswer phones and greet all visitors to the...

  • Medical Customer Service Representative

    5 days ago

    Ankeny, Iowa, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. In this role, you will be responsible for providing exceptional service to our donors, ensuring their safety and satisfaction.Key Responsibilities:Screen new and repeat donors, taking and recording vital signs and...

  • Medical Customer Service Representative

    2 weeks ago

    Ankeny, Iowa, United States Biolife Plasma Services Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma donation center, you will play a vital role in ensuring the safety and satisfaction of our donors.Key Responsibilities:Screen new and repeat donors to ensure their eligibility to...

  • Medical Customer Service Representative

    5 days ago

    Ankeny, Iowa, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our Plasma Donation Center, you will play a vital role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesScreen new and repeat donors, taking and recording vital signs and...

  • Medical Customer Service Representative

    2 days ago

    Ankeny, Iowa, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative at our Plasma Donation Center in Ankeny, IA.Key ResponsibilitiesProvide exceptional customer service to donors and internal stakeholdersAssist with donor appointments, create or pull donor record files, and maintain an...

  • Medical Customer Service

    4 months ago

    Ankeny, United States Biolife Plasma Services Full time

    By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job...

  • Medical Customer Service Representative

    1 week ago

    Ankeny, Iowa, United States Takeda Pharmaceutical Company Ltd Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma donation center, you will play a critical role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesScreen new and repeat donors, taking and recording vital signs and...

  • Medical Customer Service

    4 months ago

    Ankeny, United States Takeda Pharmaceutical Company Ltd Full time

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...

  • Medical Customer Service

    7 days ago

    Ankeny, IA, United States Biolife Plasma Services Full time

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.Job...

  • Medical Customer Service

    5 days ago

    Ankeny, United States Takeda Pharmaceutical Company Ltd Full time

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...

  • Customer Service Representative

    1 week ago

    Ankeny, Iowa, United States Four Oaks Family & Children Services Full time

    {"Job Title": "Customer Service Specialist", "Job Description": "Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at Four Oaks Family & Children Services. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring timely and accurate completion of...

  • Customer Service Representative

    5 days ago

    Ankeny, Iowa, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Retail Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key ResponsibilitiesProvide...

  • Customer Service Representative

    1 week ago

    Ankeny, Iowa, United States NW Full time

    Job SummaryNW is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide prompt, efficient, and courteous service to customers via phone, email, and...

  • Customer Service Representative

    1 week ago

    Ankeny, Iowa, United States Four Oaks Full time

    About Four OaksFour Oaks is a leading organization in the field of customer service, dedicated to providing exceptional support to our clients. As a Customer Service Specialist, you will play a vital role in delivering top-notch service and ensuring customer satisfaction.Job DetailsJob Location: Ankeny CampusJob Type: Full TimeEducation Level: Bachelor's...

  • Customer Service Representative

    1 week ago

    Ankeny, Iowa, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Retail Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Representative

    1 day ago

    Ankeny, Iowa, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are organized...

  • Customer Service Representative

    1 week ago

    Ankeny, Iowa, United States Four Oaks Full time

    Job Details Level: Entry Job Location: Ankeny Campus Position Type: Full Time Education Level: Bachelor's Degree Travel Percentage: No Travel required Job Shift: 1st Shift Job Category: Admin - Clerical Position Details As a Customer Service Specialist at Four Oaks, you will be responsible for delivering exceptional customer service and support to our...

  • Customer Service Representative

    5 hours ago

    Ankeny, Iowa, United States Planet Fitness Full time

    Job SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesProvide exceptional customer service to members, prospective members and guests, ensuring a positive and welcoming...

  • Customer Service Representative

    2 weeks ago

    Ankeny, Iowa, United States Panera Bread Full time

    Work with Us at Panera BreadAbout the RoleWe are seeking experienced and enthusiastic individuals to join our team as Customer Service Representatives. As a key member of our bakery-cafe team, you will be responsible for providing exceptional customer service, preparing our award-winning food, and maintaining a clean and welcoming environment.Key...

  • Customer Service Representative

    2 days ago

    Ankeny, Iowa, United States Sportsman's Warehouse Full time

    Cashier/Customer Service Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Customer Service Associate at Sportsman's Warehouse.Key Responsibilities:Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.Process sales...