Customer Service Representative
2 days ago
Job Details
Level: Entry
Job Location: Ankeny Campus
Position Type: Full Time
Education Level: Bachelor's Degree
Travel Percentage: No Travel required
Job Shift: 1st Shift
Job Category: Admin - Clerical
Position Details
As a Customer Service Specialist at Four Oaks, you will be responsible for delivering exceptional customer service and support to our clients. Your primary focus will be on resolving customer inquiries and issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide excellent customer service and support to ensure customer satisfaction
- Collaborate with internal teams to resolve customer issues and improve overall customer experience
- Stay up-to-date with product knowledge and industry trends to provide informed solutions to customers
- Meet or exceed customer service metrics and performance targets
Requirements:
- Bachelor's Degree in a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and analytical skills
- Ability to maintain confidentiality and handle sensitive information
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
Apply Now:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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