Microsoft TEAMS Engineer

2 weeks ago

Charlotte NC United States TEKsystems Full time

Position Summary

We are looking for experienced Microsoft Teams engineer to join our team. This job is responsible for implementing the engineering approach to transition the Bank from legacy Skype for Business to MS Teams on a large enterprise scale for over 200K users. The Teams Engineer is responsible for the scoping, assessment, planning, design, testing, and technical documentation for the implementation and support of Teams deployment in the Bank. Related core technologies include Exchange Hybrid, Teams, SharePoint, OneDrive, and Power Apps. You’ll leverage your expertise in these platforms to help deliver quality migration while fulfilling complex business, security and compliance requirements.

Responsibilities:

You will own, troubleshoot and solve complex customer technical issues

Create thorough test scripts and lead product QA/UAT and regression testing.

Utilize troubleshooting tools (e.g. application logs, performance traces, admin portal) to perform in-depth product troubleshooting and remediation

Collaborate on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve issues involving multiple components.

Assist in the implementation of end-to-end application launching programs (e.g. knowledge sharing with service desk and operation, technical design document and best practice creation)

Provide timely engineering assistance to triage meeting during incidents or outage.

Required Skills:

5+ years of hands-on experience designing, implementing, and administering Enterprise MS Teams solutions for collaboration and productivity in an engineering role.

Must be have solid and deep knowledge in M365 technologies, particularly, MS Teams, Azure AD, Sharepoint Online and One Drive

Extensive experience with tenant restrictions, conditional access, cloud security, authentication, data retention, information barrier.

Have a good understanding of audio, video, quality measurement, performance analysis

Knowledge of Networking, proxy, UDP, related tools like Wireshark or Fiddler is a plus

Familiar with Teams tenant administration, especially meeting policies, chat policies and calling policies

Familiar with Teams client (desktop client, web client and mobile client) functionalities and troubleshooting

Hands-on experience with PowerShell commandlet for Teams administration and other automation tools

Experience with MS Teams on virtual desktop, mobile device and video room device

  • Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: 
  • Medical, dental & vision 
  • Critical Illness, Accident, and Hospital 
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available 
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents) 
  • Short and long-term disability 
  • Health Spending Account (HSA) 
  • Transportation benefits 
  • Employee Assistance Program 
  • Time Off/Leave (PTO, Vacation or Sick Leave) 

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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