Strategic Partner Manager I

2 days ago


Chicago IL United States DoorDash USA Full time
About the Team

On the Outside Account Management team, we develop DoorDash partners to capture engagement, growth, and performance on our platform. We will establish success and build a plan to reach new heights, while accommodating the variable needs of our partners.

About the Role

Strategic Partner Managers lead the relationship with merchant partners on an ongoing basis. You will upsell incremental services to our existing business owners. You will help their businesses accelerate to new levels, hold periodic business check-ins, improve merchant operations, troubleshoot product-related bugs, recommend marketing strategies, and ensure high levels of satisfaction and retention. You will report into the regional Manager, Outside Account Management. We expect this role to be hybrid with time split between working in-office, traveling to merchants, and working from home.

You’re excited about this opportunity because you will…
  • Manage merchant partners (in the SMB restaurants vertical) across your sales region, while meeting revenue goals
  • Present quarterly business reviews that highlight wins and opportunity areas for your merchant accounts
  • Minimize churn and redirect our partners to opportunities of expansion, using DoorDash products
  • Use data to test daily operational processes to keep our merchants efficient
  • Work with our Product, Operations, and Sales teams to ensure merchants have the best possible experience when using our platform
We’re excited about you because…
  • You have 3+ years of experience in a post-sales or Account Manager role or related experience
  • You empathize with customer needs and adapt to meet their unique goals resulting in an increase in customer satisfaction, retention, and product adoption
  • You are a thoughtful, merchant first thinker who creates data-driven recommendations and Quarterly Business Reviews (QBRs)
  • You have knowledge of Google Suite, including Google Spreadsheets (creating client-facing decks) and Google Sheets (can maintain complex spreadsheets)
  • You navigate sales tools with ease (Salesforce, Outreach, Sales Navigator, Google Apps)
  • You manage a book of business, with clients in small to mid-sized markets
#J-18808-Ljbffr

  • Chicago, IL, United States ObjectWave Corporation Full time

    Do you have other questions? Don’t worry, there are no dumb questions.Fill out the following form and we will contact you as soon as possible. Strategic Partner Manager Chicago, San Diego The Strategic Partner Manager will be responsible for managing key partner relationships in order to maximize sales leads and closed sales through effective development...


  • Los Angeles, CA, United States DoorDash USA Full time

    About the Team On the Outside Account Management team, we develop DoorDash partners to capture engagement, growth, and performance on our platform. We will establish success and build a plan to reach new heights, while accommodating the variable needs of our partners. About the Role Strategic Partner Managers lead the relationship with merchant partners on...

  • Managing Partner

    3 days ago


    Chicago, IL, United States Gartner Full time

    Managing Partner, Manufacturing, CPG, and Retail About the role: Gartner's Consulting business is an extension of Gartner's industry-leading IT Research. From CIOs, to leaders in business and government, we help Gartner clients across enterprises translate insights into transformational actions and achieve their mission-critical priorities. Leveraging...


  • Chicago, IL, United States Okta Full time

    Customer Success Manager, Strategic Accounts Get to know Okta: Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting...


  • Bernards, NJ, United States Daiichi Sankyo, Inc. Full time

    Join a Legacy of Innovation 125 Years and Counting! Daiichi Sankyo Group is dedicated to the creation and supply of innovative pharmaceutical therapies to improve standards of care and address diversified, unmet medical needs of people globally by leveraging our world-class science and technology. With more than 125 years of scientific expertise and a...


  • Chicago, Illinois, United States Aon Full time

    Aon is a leading global professional services firm that helps clients make better decisions to protect and enrich the lives of people around the world. We are united through trust as one inclusive, diverse team.About This OpportunityWe are seeking a Strategic Talent Partner for our Global Shared Services team in Chicago, Illinois. As a key member of our...


  • Chicago, Illinois, United States Rise Full time

    Rise Media Agency: Vice President, Client Partner RoleRise, an award-winning full-service media agency, seeks a seasoned professional to drive client relationships and growth. As a strategic leader, you will act as a critical partner in our clients' marketing ecosystems, delivering exceptional experiences and driving business impact.Key...


  • Chicago, Illinois, United States Conagra Brands Full time

    About the Role:As a member of the Conagra Brands team, you will play a critical role in driving business growth and development across our Gluten Free portfolio. This exciting opportunity will see you working closely with our Customer Sales and Brand Marketing teams to lead annual plan management and strategy for assigned brands. Your primary focus will be...


  • Chicago, Illinois, United States Rush Full time

    About the RoleWe are seeking a highly experienced and results-driven Strategic Human Resources Business Partner to join our team at Rush. This is an exciting opportunity for an HR professional who wants to make a real impact in the healthcare industry.ResponsibilitiesSupport the Sr. Director, HR Business Partner and AVP, Talent Management in driving,...


  • Boston, MA, United States Amazon Full time

    Sr. Strategic Business Development Manager, Strategic Partner Collaboration & Governance Job ID: 2838977 | Amazon Web Services, Inc. Please note, will consider candidates based near an AWS Hub, including Seattle, Bay Area, HQ2 (DC area), NYC, Boston, Chicago. Come and join Amazon Web Services (AWS) as we redefine the IT Industry. We are building a business...


  • San Jose, CA, United States Connsuite Full time

    Strategic Response Team: Program Manager I Are you prepared to join the X team and help build the ultimate real-time information-sharing app, revolutionizing how people connect? At X, we’re on a mission to become the trusted global digital public square, committed to protecting freedom of speech and building the future unlimited interactivity. Our goal is...


  • Boston, MA, United States Amazon Full time

    Sr. Strategic Business Development Manager, Strategic Partner Collaboration & Governance Job ID: 2830671 | Amazon Web Services, Inc. Come and join Amazon Web Services (AWS) as we redefine the IT Industry. We are building a business that has the potential to be at least as big as the Amazon.com retail business and are seeking world class candidates to...


  • Chicago, United States HighTower Full time

    Our Story Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, and 401(k) consulting and cash management services to corporations. Hightower's capital solutions, operational support services, size and scale empower its vibrant community of...


  • Boston, MA, United States Amazon Full time

    Sr. Strategic Business Development Manager, Strategic Partner Collaboration & Governance Please note, will consider candidates based near an AWS Hub, including Seattle, Bay Area, HQ2 (DC area), NYC, Boston, Chicago. Come and join Amazon Web Services (AWS) as we redefine the IT Industry. We are building a business that has the potential to be at least as big...


  • Chicago, Illinois, United States Peapod Digital Labs Full time

    Job OverviewA strategic business partner is needed to drive human resource transformation at Peapod Digital Labs, a leading company in the grocery industry. This individual will be responsible for building strong relationships with stakeholders and providing guidance on talent management, organizational design, and employee engagement.


  • Chicago, Illinois, United States Javen Technologies Full time

    Job TitleHR Business Partner/GeneralistAbout the RoleWe are seeking an experienced HR Business Partner to join our team at Javen Technologies. As a key member of our HR department, you will be responsible for providing strategic HR support to our business leaders and teams.The ideal candidate will have 7+ years of experience in HR, with expertise in Workday,...


  • Santa Clara, CA, United States Roche Holdings Inc. Full time

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche,...


  • Chicago Ridge, United States Disability Solutions Full time

    Be unstoppable with us!T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your...


  • Chicago, IL, United States Howard Brown Full time

    Howard Brown Health is a nationally recognized leader in LGBTQ+ health and wellness. Our commitment to inclusive and affirming care has made us a cornerstone of the Chicago community. At Howard Brown, we believe in providing holistic, patient-centered care that empowers individuals and enriches lives. Why Join Us? Be part of a mission-driven organization...


  • Chicago, Illinois, United States Akka Full time

    Akka is a pioneering company in the software industry, offering cutting-edge Platform-as-a-Service (PaaS) solutions that empower businesses with real-time data processing and innovative cloud-native architecture.We are seeking a highly motivated Strategic Alliance Manager to join our team. In this role, you will be responsible for spearheading strategic...