Technology Change Control Manager

2 days ago

Evansville IN United States OneMain Financial Full time

This leadership position will report into the Production Operations organization and will be responsible for the practice of Technology Change Control.

Responsibilities

  • Define strategic direction for maturing the Change Control practice and drive improvement

  • Guide the Change Management function to review change requests and ensure requests are complete, accurate and follow established procedures. Assess risk, drive actions to ensure changes are prepared to be executed without impact.

  • Determine requirements for which changes can be auto-approved via automation due to achieving implicit criteria, versus which changes require a manual review & approval. Drive toward automation as much as possible. However, changes with higher risk, greater impact, higher complexity or manual deployment steps may require more scrutiny.

  • Work with teams on any unsuccessful changes & releases to ensure issues are corrected so that we can prevent repeated mistakes and improve.

  • Engage with Technology peers to learn about development activities or infrastructure changes early in the lifecycle to help ensure change, release & deployment preparation is completed in advance.

  • Provide leadership and guidance to cross-functional teams on change, release & deployment processes.

  • Ensure changes are properly communicated. This will include publishing a change/release calendar, providing visibility to stakeholders, notifying stakeholders of Go/No-Go decisions, communicating to interested parties before, during and after a change/release.

  • Drive to optimize data that is collected relative to changes and deployments. Use the data to identify issues, risks & opportunities. Create actions based on the data.

  • Contribute to improving change, release & deployment related metrics and reports. Use data to identify areas of concern and drive focus.

  • Define and refine Change Management processes & policies, including setting requirements for what must be in place before changes & releases are deployed to production.

  • Respond to any Auditor requests related to Change Management and ensure any audit issues (or potential issues) are mitigated.

  • Coordinate with the Configuration Management team to help ensure that the CMDB (Configuration Management Database) is updated as changes are deployed to Production.

  • Coordinate with the ServiceNow team to ensure we can leverage tooling and automation to improve efficiency and add value with the Change Control function.

  • Set a team mission and vision. Define team goals. Define a roadmap for maturing the Change Control function. Identify team level risks & issues. Maintain a document of roles & responsibilities.

  • Assess opportunities for improvement in processes or tooling.

  • Set high standards for self and others. Drive for measurable results.

  • Maintain a professional demeanor, even during challenging times.

  • Build strong relationships and partnerships with leaders and staff members from other teams inside and outside of Technology.

  • Support others with development of skills and capabilities. Provide mentorship on professional development. Actively identify new learning opportunities for self and team. Use newly gained knowledge on the job.

Requirements:

  • Bachelor’s degree or higher in any of Computer Science, Information Technology, or related field

  • Minimum experience of 5 years working with ITIL practices, including 5 years of experience with Change Control and Release Management

  • Minimum experience of 5 years working in a Technology organization

  • Minimum experience of 3 years managing staff

  • Strong problem solver

  • Creative thought leader

  • Excellent verbal and written communications

  • Excellent at creating clear, concise, engaging and polished presentations & reports

  • Effective facilitator

  • Basic understanding of applications and infrastructure technologies

  • Ability to multi-task with multiple priorities

  • Ability to work cross-functionally

  • Proven ability to establish and maintain positive customer and team member relationships

  • Proven ability to lead and influence change

This role is Hybrid. You should be located within a commutable distance to one of our offices located in Baltimore MD, Charlotte NC, Wilmington DE, Evansville IN, Chicago IL, or Dallas/Fort Worth TX.

Target base salary range is $115k - $140k, which is based on various factors including skills, work experience, and location. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with: 

  • Health and wellbeing options for team members and their dependents

  • Up to 4% matching 401(k)

  • Employee Stock Purchase Plan (10% share discount)

  • Tuition reimbursement

  • Continuing education

  • Bonus eligible

  • Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date)

  • Paid holidays (7 days per year, based on start date)

  • Paid volunteer time (3 days per year, prorated based on start date)

  • And more

#LI-DWB

  • Technology Change Control Manager

    4 weeks ago

    Evansville, United States OneMain Holdings Inc Full time

    This leadership position will report into the Production Operations organization and will be responsible for the practice of Technology Change Control. Responsibilities. Define strategic direction for maturing the Change Control practice and drive im Technology, Manager, Control, Development, Management, Financial

  • Technology Change Control Manager

    7 days ago

    Evansville, Indiana, United States OneMain Financial Full time

    Job Title: Technology Change Control ManagerThis leadership position will report into the Production Operations organization and will be responsible for the practice of Technology Change Control.Key Responsibilities:Define strategic direction for maturing the Change Control practice and drive improvement.Guide the Change Management function to review change...

  • Technology Change Control Manager

    1 week ago

    Evansville, Indiana, United States OneMain Financial Full time

    Job SummaryThis leadership position will oversee the practice of Technology Change Control, reporting into the Production Operations organization. The successful candidate will drive improvement, guide the Change Management function, and ensure change requests are complete, accurate, and follow established procedures.Key ResponsibilitiesDefine strategic...

  • Technology Change Control Manager

    2 weeks ago

    Evansville, United States OneMain Financial Full time

    This leadership position will report into the Production Operations organization and will be responsible for the practice of Technology Change Control.ResponsibilitiesDefine strategic direction for maturing the Change Control practice and drive improvementGuide the Change Management function to review change requests and ensure requests are complete,...

  • Technology Change Control Director

    4 weeks ago

    Evansville, Indiana, United States OneMain Holdings Inc Full time

    Senior Technology Change Control ManagerThis leadership position will report into the Production Operations organization and will be responsible for the practice of Technology Change Control.Key Responsibilities:Define Strategic Vision for maturing the Change Control practice and drive innovation in Technology.Lead the Development of Change Control processes...

  • Technology Change Control Manager

    3 weeks ago

    Wilmington, DE, United States OneMain Financial Full time

    This leadership position will report into the Production Operations organization and will be responsible for the practice of Technology Change Control.ResponsibilitiesDefine strategic direction for maturing the Change Control practice and drive improvementGuide the Change Management function to review change requests and ensure requests are complete,...

  • Technology Change Coordinator

    1 month ago

    Evansville, Indiana, United States Abacus Full time

    Position OverviewAbacus is seeking a skilled Change and Release Manager to join our dynamic team. This role is pivotal in ensuring the seamless execution of technology releases, with a focus on enhancing release quality and operational efficiency.Key ResponsibilitiesCollaborate with technology teams to establish and refine release management processes,...

  • Change and Release Manager

    4 months ago

    Evansville, United States Abacus Full time

    Requisition Number - OMF-REQ-0001223 Number of Resources 1 Start Date - 5/8/2023 End Date - 5/6/2024 Work Location - HQ_Evansville IN-601 N.W. 2N (601 NW Second St, Evansville, IN 47708) Job Description OneMain Financial is the country's largest lending-exclusive financial company, proudly serving millions of customers with safe, affordable and transparent...

  • Technology Risk and Control Group Manager, SVP

    3 days ago

    , TX, United States Citigroup Inc Full time

    Job SummaryCitigroup Inc. is seeking a highly skilled Technology Risk and Control Group Manager, SVP to join our team. As a key member of our Risk Management function, you will be responsible for managing complex and critical risk areas, leading a team of professionals, and driving business growth through effective risk management.Key...

  • Change and Release Manager

    3 weeks ago

    Evansville, Indiana, United States Abacus Full time

    About the RoleAbacus is seeking a highly skilled Change and Release Manager to join our team. As a key member of our Production Operations organization, you will be responsible for driving processes for handling technology releases, with the goal of maximizing release quality.Key ResponsibilitiesPartner with Technology teams to define release management...

  • Change and Release Manager

    3 weeks ago

    Evansville, Indiana, United States Abacus Full time

    About the RoleAbacus is seeking a highly skilled Change and Release Manager to join our team. As a key member of our Production Operations organization, you will be responsible for driving processes for handling technology releases, with the goal of maximizing release quality.Key ResponsibilitiesPartner with Technology teams to define release management...

  • Global Change Manager

    3 hours ago

    , GA, United States Boston Consulting Group Full time

    About the RoleWe are seeking a highly skilled Global Change Manager to join our team at Boston Consulting Group. As a key member of our Change Management Center of Expertise, you will play a critical role in driving digital transformation across our organization.Key ResponsibilitiesDevelop and deliver agile change management approaches for digital products,...

  • Vice President, Technology Risk Control Management II

    1 month ago

    UNITED STATES, PA, PITTSBURGH BNY Full time

    VICE PRESIDENT, TECHNOLOGY RISK CONTROL MANAGEMENT II / AI At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the...

  • Branch Manager

    6 days ago

    Evansville, Indiana, United States Fox Pest Control Full time

    About Fox Pest ControlWe are a rapidly growing pest control company with over 30 locations across the country. Our mission is to develop confident leaders and empower individuals to provide strong, outstanding service.Job DescriptionWe are seeking a highly motivated and experienced Branch Manager to lead our organization at the client level. As a Branch...

  • Change Management Manager

    3 weeks ago

    Schaumburg, IL, United States Primient Full time

    Change Management, Manager Schaumburg or Decatur, Illinois Ready for a Change Management career with more impact ? Join a market leader in ingredient manufacturing that is poised for a new era of success. ABOUT PRIMIENTEstablished yet entrepreneurial: Primient is an industry leader with proven products, six manufacturing plants, 1500+ employees and deep...

  • Lead Technology Project Manager

    1 month ago

    Evansville, Indiana, United States OneMain Financial Full time

    Company OverviewOneMain Financial is a dynamic and expanding financial services organization.Position SummaryWe are seeking a qualified Senior Technology Project Manager to oversee multiple complex projects that focus on the integration of technology to fulfill the operational and business requirements of the organization.Key Responsibilities1. Define...

  • Senior Technology Project Manager

    7 days ago

    Evansville, Indiana, United States OneMain Financial Full time

    Senior Technology Project ManagerOneMain Financial is a leading financial services company that is committed to providing responsible access to credit for hardworking Americans. We are seeking an experienced Senior Technology Project Manager to join our team and help us drive our digital transformation.The ideal candidate will have a strong background in...

  • Lead Technology Project Manager

    1 month ago

    Evansville, Indiana, United States OneMain Financial Full time

    Company OverviewOneMain Financial is a thriving and dynamic financial services organization committed to growth and innovation.Position SummaryWe are seeking a skilled and experienced Senior Technology Project Manager to oversee and manage complex technology projects that align with our business and operational objectives.Key ResponsibilitiesAs a Project...

  • Control Systems Engineering Manager

    1 month ago

    Evansville, Indiana, United States Bridgeway Professionals Inc Full time

    Are you ready to take your career to the next level in a dynamic and innovative environment? We are looking for a dedicated and skilled Control Systems Engineering Manager to join our team at Bridgeway Professionals Inc.Key Responsibilities:Oversee the design, development, and execution of PLC control systems.Engage with clients to assess their electrical...

  • Security Technology Foreman

    1 week ago

    , CA, United States Allied Universal® Technology Services Full time

    Job Title: Security Technology ForemanEmbark on a trailblazing career in Security Technology with Allied Universal Technology Services, a global leader in security technology that's transforming the security industry. We integrate state-of-the-art technology with physical security to protect our clients and communities, harnessing tools like electronic...