Call Center Representative

1 month ago


Phoenix AZ United States LanceSoft, Inc. Full time

Position Description:

Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business-related tax compliance, delinquency and general information requests and inquiries. To succeed in this position candidates should have a bias for doing the right thing and serving others with a positive attitude.


This position includes the following:

-Answering incoming phone calls in a fast-paced environment.

-Resolving Tier 1 level issues -Reviewing taxpayer accounts -Verifying, gathering and simultaneously updating key information

-Educating taxpayers of online resources and current tax policies

-Submitting requests for payment arrangements -Participation in all team engagement activities.

-Meeting performance expectations


Experience Required :

Previous two positions should each be at least one consecutive year in a fast paced call center. National call centers in industries such as finance/banking, insurance, telecommunications (not technical support).



  • Phoenix, AZ, United States Acro Service Corp Full time

    Position Description Remote but needs to report to office first day for orientation. Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business-related tax compliance, delinquency and general information requests and inquiries. To succeed in this position candidates should...


  • Phoenix, United States Randstad North America, Inc. Full time

    Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource. [ " - Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource. - Perform Call Center, Representative, Technology, Staffing


  • Phoenix, United States TEKsystems Full time

    Job DescriptionJob DescriptionJob Title: Alarm Install CoordinatorTop Skills1) Call Center Experience2) Customer service experience3) High volume call placements (outbound & inbound)-CONTRACT TO HIRE- 6 MONTHSProject Coordinator that can be trained to work a phone dialer/program and create/scheduling in Mastermind.Working in a call center environment....


  • Phoenix, United States Connexa Worx Full time

    Job Description: Draft Note Design We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing them with exceptional service and support. The Call Center Representative is responsible for handling incoming calls, addressing customer...


  • Bethesda, MD, United States Addison Group Full time

    Our client in Bethesda, MD is seeking a bilingual Customer Service Representative! SALARY : $50K MUST HAVES: Bilingual in Spanish – required Reliable and punctual Must be comfortable being on the phone all day Excellent verbal, written and analytical skills Strong keyboarding skills and professional phone etiquette Ability to handle the stress of...


  • Phoenix, United States Randstad USA Full time

    Job DescriptionJob DescriptionRandstad is currently hiring and looking to fill multiple Call Center Representative positions in Phoenix, AZ 85034.Please review the job details below:Location:Phoenix, AZ 85034(Onsite)Shift:Flexibility for an 8 hour shift between the hours of 9:00AM-6:00PM Monday-FridayPay:$18.00/hr. ($19.00/hr. for...


  • Anaheim, CA, United States Insight Global Full time

    Insight Global is currently seeking Bilingual Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently...


  • Columbus, OH, United States Compunnel Inc. Full time

    We are seeking a dedicated and professional Call Center Customer Service Representative to join our Client Support Service team. In this role, you will be responsible for handling incoming phone calls and addressing various service inquiries related to Morgan Stanley accounts with a high degree of accuracy and efficiency.Call Center Customer Service...


  • Santa Clarita, CA, United States LHH Full time

    Call Center RepresentativeOn- Site: Valencia, CAWe are a customer-focused organization committed to delivering exceptional service and support in healthcare. We are seeking energetic and customer-oriented Call Center Representatives to join our team. If you thrive in a fast-paced environment and enjoy helping people, this role is perfect for you.Job...


  • Lewisburg, TN, United States Russell Tobin Full time

    Russell Tobin is currently seeking a Call Center Representative to support our client. This is an excellent opportunity to work with a dynamic team and gain valuable experience in the manufacturing industry. Potential to extend or convert for the right candidate. Apply today for consideration!Job title: Call Center Representative Location: Lewisburg, TN...


  • , OH, United States MDS Communications Full time

    MDS is currently seeking experienced and successful outbound contact center representatives to work remotely at home. Our agents spend their day talking with donors and prospective donors, updating them on our clients' important work and asking them to support the effort financially. MDS is one of the nation's largest and most respected telephone fundraising...


  • Anaheim, CA, United States Insight Global Full time

    Required Skills & Experience:- 1-2 years of experience working in a call center with inbound calls (50+ calls a day)- High School diploma or GED- Good communication and personality- Ability to type at least 36 WPM- Adaptable and eager to learn, willing to work in a fast paced call-center- Excellent communication and reliableJob Description:Insight Global is...


  • Washington, DC, United States Addison Group Full time

    Our client, a global nonprofit, is seeking a call center representative to support their customer service team. Job Details: Title: Call Center Representative Type: Contract Length: 3-6 Months Location: Washington DC Rate/Salary: $20-$23 per hour Background Check: Required Candidate profile and qualifications Previous experience in a high volume...


  • Phoenix, United States Randstad Full time

    Job DescriptionJob DescriptionOur client is a giant in the Banking industry, with urgent needs for overnight Call Center Representatives in Phoenix, AZ! This position is fully onsite, with no option for remote. This is a temp to perm opportunity based on performance and attendance record. The ideal candidate has 1+ years of experience in customer service,...


  • Phoenix, United States Diverse Lynx Full time

    Role: Call Center Representative Job Type: Contract Location: Phoenix, AZ Job Description: This job is responsible for connecting clients with the breadth of solutions that the bank offers to help achieve financial goals. Key responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial...


  • Houston, TX, United States Ultimate Staffing Full time

    Ultimate Staffing has an urgent hiring need for experienced Call Center Representatives in North Houston. POSITION SUMMARYCandidates must have an outgoing and positive demeanor, be motivated, have an energetic work ethic. Candidates must be great listeners and have a track record of working well with others in a team environment. This is a hybrid position...


  • Houston, TX, United States Ultimate Staffing Full time

    Ultimate Staffing has an urgent hiring need for experienced Call Center Representatives in North HoustonPOSITION SUMMARYCandidates must have an outgoing and positive demeanor, be motivated, have an energetic work ethic. Candidates must be great listeners and have a track record of working well with others in a team environment. This is a hybrid position...


  • Melville, NY, United States TEKsystems Full time

    Overview:As a Call Center Representative for a leading Health Network you will have the opportunity to work directly in a corporate office working to schedule appointments for patients, providers, and keep all medical records up to date. This PERMANENT opportunity opens the door to room for growth and advancement both personally and professionally...


  • Melville, NY, United States TEKsystems Full time

    Overview:As a Call Center Representative for a leading Health Network you will have the opportunity to work directly in a corporate office working to schedule appointments for patients, providers, and keep all medical records up to date. This PERMANENT opportunity opens the door to room for growth and advancement both personally and professionally...


  • East Syracuse, NY, United States Russell Tobin Full time

    Job Title: Call Center RepresentativeShift: Standard WorkdayLocation: East Syracuse, NY 13057Contract: 3 months (possible extension)Pay Range: $18-19/hourDescription: We are seeking a motivated, process-oriented individual to join our Call Center team. This role involves providing pre-delivery and after-sale support to customers, including product ordering,...