Sr. Manager Sales
3 days ago
DUTIES & RESPONSIBILITIES:
Responsibilities include, but are not limited to:
- Manages inside sales staff to include: planning, implementing, and overseeing work assignments, employee training, career development, and performance management.
- Responsible for planning and maintaining the policies and procedures that enable and encourage optimum performance by the inside sales group.
- Coordinates with other employees and managers from other departments to ensure customer service goals and operational objectives are met.
- Assists in the creation of sales proposals, cost estimates, and customer presentations.
- Coaches, mentors, and develops staff, including overseeing new employee onboarding and providing career development planning and opportunities.
- Tracks and analyzes key performance indicators with the intent of continuously improving the customer experience and operational efficiencies.
- Contributes to creating and maintaining best practices to ensure compliance with the company’s Quality Management System.
- Other duties as assigned.
- Bachelor’s degree
- 8 years of relevant/technical work experience and 5-8 years of leadership experience OR
- An additional 3 years of specific work experience in lieu of degree.
- Excellent communication skills (verbal and written)
- Data analysis, statistical aptitude, and problem-solving skills
- Proficiency using Microsoft Office Suite (Word, Excel, Power Point, Teams, etc.)
- Solid Knowledge of U.S. Export Rules and regulations
- Light travel
- 11+ years of sales/customer service experience
- 5+ year of experience in the aviation industry
- 9+ years of leadership experience
- Knowledge of ISO 9001:2015 and/or AS9120
- Knowledge of Quantum Control Software
- The selected applicant will be subject to a background check and drug testing.
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