Desktop Support Technician

20 hours ago

Palm Springs CA United States Gravity IT Resources Full time

Job Title: Desktop Technician

Job Type: Direct Hire

Location: Palm Springs, California (On Site)

Position Overview: This position offers an exciting opportunity for candidates eager to grow in healthcare IT applications, with a primary responsibility for addressing and resolving end-user issues escalated from the help desk in a leading healthcare system in the Coachella Valley. This role is ideal for a professional looking to build a career in healthcare applications while gaining experience in desktop support and infrastructure troubleshooting.

Qualifications:

Education

  • Required: Associate's Degree coursework in an IT-related field, or one additional year of IT experience in place of degree coursework.
  • Preferred: Bachelor’s Degree in IT, Computer Science, or equivalent; or four years of relevant IT experience.

Licensure/Certification

  • Required: Valid California driver's license.
  • Preferred: Relevant personal computer support technology certification.

Experience

  • Required: One year as a desktop technician or similar role servicing/deploying computer equipment OR two years in such a role without Associate's coursework.
  • Preferred: Four years as a desktop technician or similar onsite role.

Key Responsibilities:

  • Demonstrate compliance with healthcare standards and policies, and support a culture of compliance and integrity.
  • Provide technical support for workstations, client applications, and related infrastructure.
  • Participate in the deployment, installation, and maintenance of PCs and client applications, following best practices in IT security.
  • Collaborate with IS Application Analysts, Network Support, and other technology staff during project implementation to develop skills in healthcare IT applications and systems.
  • Identify and propose improvements in customer experience, system efficiency, and infrastructure within the healthcare environment.
  • Support customer satisfaction through effective troubleshooting and direct communication on SR status.
  • Maintain accurate documentation, ensuring records of service requests (SRs) are updated promptly, and technical knowledge is continually documented and shared.
  • Participate in a rotating on-call schedule, gaining exposure to critical healthcare IT processes and rapid-response troubleshooting.
  • Ensure proper installation and functionality of standard healthcare IT software, maintaining a consistent Active Directory structure for devices and users.
  • Oversee asset management, including secure disposal of retired equipment, with adherence to healthcare data security protocols.

Growth Opportunity: This role provides a pathway for candidates interested in advancing within healthcare IT applications. You will have the chance to work directly with application analysts and project teams, gaining the skills and experience needed to support specialized healthcare applications, analyze system processes, and contribute to projects that improve patient and staff technology experiences.

  • Desktop Support Specialist in West Palm Beach

    3 weeks ago

    West Palm Beach, Florida, United States Desktop & Depot Support Full time

    Job Title: Desktop Support SpecialistWe are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in West Palm Beach, Florida.Key Responsibilities:Provide workstation software break-fix supportPerform IMAC – PC install, moves, adds, and changesImage loads and asset recoveryAsset tagging and printer...

  • Desktop Support Technician

    2 weeks ago

    Palm Springs, United States Gravity IT Resources Full time

    Job Title: Desktop TechnicianJob Type: Direct Hire Location: Palm Springs, California (On Site)Position Overview: This position offers an exciting opportunity for candidates eager to grow in healthcare IT applications, with a primary responsibility for addressing and resolving end-user issues escalated from the help desk in a leading healthcare system in the...

  • Desktop Support Technician

    3 weeks ago

    Tracy, CA, United States TEKsystems Full time

    Description:Job DescriptionDesktop Technician IIIShift for this role- Saturday and Sunday 11am – 8pm Monday – Wednesday 1pm – 10pm. Project: Need of a Desktop resources to assist in the support of PC’s, Printer’s and RF devices used by Global Logistics associates in their Arizona Distribution Facility.Support can consist of day to day trouble...

  • Desktop Support Technician

    3 weeks ago

    Tracy, CA, United States TEKsystems Full time

    Description:Job DescriptionDesktop Technician IIIShift for this role- Saturday and Sunday 11am – 8pm Monday – Wednesday 1pm – 10pm. Project: Need of a Desktop resources to assist in the support of PC’s, Printer’s and RF devices used by Global Logistics associates in their Arizona Distribution Facility.Support can consist of day to day trouble...

  • Desktop Support Technician

    2 weeks ago

    palm beach, United States Gravity IT Resources Full time

    Job Title: Desktop TechnicianJob Type: Direct Hire Location: Palm Springs, California (On Site)Position Overview: This position offers an exciting opportunity for candidates eager to grow in healthcare IT applications, with a primary responsibility for addressing and resolving end-user issues escalated from the help desk in a leading healthcare system in the...

  • Desktop Support Technician

    5 months ago

    Blue Springs, United States ReqRoute Inc Full time

    Job title: Desktop Support Technician Location: Blue Springs, MS 38828 Term: Contract Job Description: Deskside Level 2 Support Technicians provide on-site for the desktop environment including responsibility for deployment of End User devices including Desktops/Laptops/Mobile and other devices and may assist other technicians in higher...

  • Desktop Support Technician

    6 days ago

    Palmyra, MO, United States Insight Global Full time

    This role is Monday - Friday onsite in Palmyra, MO Must Haves:3–5 years of experience in desktop support or a related field.Proficiency in Windows 10 and 11 operating systems.Strong troubleshooting skills for hardware and software issues.Ability to lift and move equipment weighing up to 50 pounds.Excellent communication and interpersonal skills.Ability to...

  • Desktop Support Technician

    6 days ago

    Houston, TX, United States Intellegens, Inc. Full time

    IT Desktop Support Job descriptionThe desktop support technician role has the primary responsibilities of a ticket manager. We are looking for an individual, preferably with an IT-related degree and at least 5 of desktop support experience who is excited about a career in the IT field. As a ticket manager, the employee will receive tickets in relation to IT...

  • Desktop Support Technician

    6 days ago

    Frederick, MD, United States Apex Systems Full time

    Onsite IT Migration Support Technician/Desktop Support Technician Project Overview: Project is ONLY from 11/8-11/23Great opportunity to get your foot in the door and gain some hard to attain technical skills in IT - Not only do you get to work with a well-known company that would allow you to make more connections for your next role! Email -...

  • Desktop Support Specialist

    7 days ago

    Manteca, CA, United States SISL Global Full time

    IT Desktop Support Technician L1We are seeking a motivated and skilled Field Support Technician to join our field support team assigned to a large healthcare organization. As a key member of our larger IT services delivery operation, you will provide on-site and hands-on technical support to our end users, working closely with our Service Desk and remote...

  • Desktop Support Technician

    4 weeks ago

    Holmdel, NJ, United States NTT DATA Full time

    Req ID: 297613 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Desktop Support Technician to join our team in Holmdel, New Jersey (US-NJ), United States (US).This role requires...

  • Desktop Support Technician

    4 weeks ago

    Austin, TX, United States TEKsystems Full time

    Description:The desktop support technician will be joining this Global Executive Support team. They will be responsible for addressing any technical issues that arise with the executives sitting in their Austin location. This person will be responsible for providing technical support including hardware and software laptop troubleshooting, maintaining the...

  • Desktop Support Specialist

    1 month ago

    Blue Springs, Mississippi, United States ReqRoute Inc Full time

    Job Title: Desktop Support Technician Job Summary: ReqRoute Inc is seeking a skilled Desktop Support Technician to join our team. As a Desktop Support Technician, you will provide on-site technical support for desktop environments, including deployment of end-user devices and assistance with higher complexity tasks and IT projects. Responsibilities: *...

  • Desktop Support Technician/Desktop technician

    2 days ago

    Phoenix, AZ, United States Sharp Decisions Full time

    TITLE : Desktop Support Technician/Desktop technician (Local to Phoenix, AZ)LOCATION : Phoenix, AZPAY RATE : $25.82/HR w2CONTRACT DURATION : 12 months with possible extensionNO C2C CANDIDATES/NO W2 REFERRALS WILL BE CONSIDEREDEnd User Device Replacement **Looking for candidates that are skilled in imaging computers, and any experience in Tanium. EUDR...

  • IT Manager in West Palm Beach, Florida

    3 weeks ago

    West Palm Beach, Florida, United States Desktop & Depot Support Full time

    Job DescriptionAre you looking to take the next step in your IT Career? Let's chat and see if we are a good matchOpportunity: Virtual Service Operations is searching for a Desktop & Depot Support Manager to join our team in West Palm Beach, Florida. In this role you would be a part of our growing relationship with one of our great clients and be responsible...

  • Desktop Support Technician

    1 week ago

    Philadelphia, PA, United States TEKsystems Careers Full time

    *Description:* Technician will be supporting executive/leadership users at company so will need to be very polished with the customer service approach. Provide End User technical support in a fast paced desktop support environment. Primary job function is to provide general maintenance tasks, troubleshoot and repair a range of supported devices/systems and...

  • Desktop Support

    6 days ago

    New York, NY, United States Nesco Resource Full time

    Nesco is seeking IMAC & Desktop Support Technicians for their client in the financial services industry, in New York, NY (Midtown). This is a 3 month contract opportunity. Technicians will be responsible for pre-setup and imaging on new equipmentBackup, disconnect, and reconnect end users' desktops at new locationTest equipment and support end users at new...

  • Desktop Support Technician

    2 weeks ago

    Philadelphia, PA, United States TEKsystems Full time

    Description:Technician will be supporting executive/leadership users at company so will need to be very polished with the customer service approach. Provide End User technical support in a fast paced desktop support environment. Primary job function is to provide general maintenance tasks, troubleshoot and repair a range of supported devices/systems and...

  • Desktop Support Technician

    1 week ago

    Portland, OR, United States TEKsystems Full time

    A Large Healthcare Company in Portland, OR is hiring a Desktop Support Technician to join the team for a great opportunity!Job Description:The main function of this tech is to join a team of 5 and keeping track of where the laptop goes and to what hospital.Hardware refresh team and rolling out window 10 laptops.Hardware installs and support printer...

  • Desktop Support Technician

    4 days ago

    Portland, OR, United States TEKsystems Full time

    A Large Healthcare Company in Portland, OR is hiring a Desktop Support Technician to join the team for a great opportunity!Job Description:The main function of this tech is to join a team of 5 and keeping track of where the laptop goes and to what hospital.Hardware refresh team and rolling out window 10 laptops.Hardware installs and support printer...