Desktop Support Technician
2 weeks ago
Job Title: Desktop Technician
Job Type: Direct Hire
Location: Palm Springs, California (On Site)
Position Overview: This position offers an exciting opportunity for candidates eager to grow in healthcare IT applications, with a primary responsibility for addressing and resolving end-user issues escalated from the help desk in a leading healthcare system in the Coachella Valley. This role is ideal for a professional looking to build a career in healthcare applications while gaining experience in desktop support and infrastructure troubleshooting.
Qualifications:
Education
- Required: Associate's Degree coursework in an IT-related field, or one additional year of IT experience in place of degree coursework.
- Preferred: Bachelor’s Degree in IT, Computer Science, or equivalent; or four years of relevant IT experience.
Licensure/Certification
- Required: Valid California driver's license.
- Preferred: Relevant personal computer support technology certification.
Experience
- Required: One year as a desktop technician or similar role servicing/deploying computer equipment OR two years in such a role without Associate's coursework.
- Preferred: Four years as a desktop technician or similar onsite role.
Key Responsibilities:
- Demonstrate compliance with healthcare standards and policies, and support a culture of compliance and integrity.
- Provide technical support for workstations, client applications, and related infrastructure.
- Participate in the deployment, installation, and maintenance of PCs and client applications, following best practices in IT security.
- Collaborate with IS Application Analysts, Network Support, and other technology staff during project implementation to develop skills in healthcare IT applications and systems.
- Identify and propose improvements in customer experience, system efficiency, and infrastructure within the healthcare environment.
- Support customer satisfaction through effective troubleshooting and direct communication on SR status.
- Maintain accurate documentation, ensuring records of service requests (SRs) are updated promptly, and technical knowledge is continually documented and shared.
- Participate in a rotating on-call schedule, gaining exposure to critical healthcare IT processes and rapid-response troubleshooting.
- Ensure proper installation and functionality of standard healthcare IT software, maintaining a consistent Active Directory structure for devices and users.
- Oversee asset management, including secure disposal of retired equipment, with adherence to healthcare data security protocols.
Growth Opportunity: This role provides a pathway for candidates interested in advancing within healthcare IT applications. You will have the chance to work directly with application analysts and project teams, gaining the skills and experience needed to support specialized healthcare applications, analyze system processes, and contribute to projects that improve patient and staff technology experiences.
-
Desktop Support Specialist in West Palm Beach
4 weeks ago
West Palm Beach, Florida, United States Desktop & Depot Support Full timeJob Title: Desktop Support SpecialistWe are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in West Palm Beach, Florida.Key Responsibilities:Provide workstation software break-fix supportPerform IMAC – PC install, moves, adds, and changesImage loads and asset recoveryAsset tagging and printer...
-
IT Manager in West Palm Beach, Florida
3 weeks ago
West Palm Beach, Florida, United States Desktop & Depot Support Full timeJob DescriptionAre you looking to take the next step in your IT Career? Let's chat and see if we are a good matchOpportunity: Virtual Service Operations is searching for a Desktop & Depot Support Manager to join our team in West Palm Beach, Florida. In this role you would be a part of our growing relationship with one of our great clients and be responsible...
-
Desktop Support Technician
2 weeks ago
Palm Springs, United States Gravity IT Resources Full timeJob Title: Desktop TechnicianJob Type: Direct Hire Location: Palm Springs, California (On Site)Position Overview: This position offers an exciting opportunity for candidates eager to grow in healthcare IT applications, with a primary responsibility for addressing and resolving end-user issues escalated from the help desk in a leading healthcare system in the...
-
Desktop Support Technician
2 months ago
Pompano Beach, United States TEKsystems Full timeJob DescriptionJob DescriptionDuration4Duration UnitMonth(s) CONTRACT TO HIRE****WAREHOUSE ENVIRONMENT***Req Description DescriptionKnowledge in Microsoft operating systems and office productivity suite. Must be able to support an enterprise desktop environment. RF device support (mobile scanners running windows OS)• Install, troubleshoot and maintain all...
-
Desktop Support Technician
5 days ago
Palm Springs, CA, United States Gravity IT Resources Full timeJob Title: Desktop TechnicianJob Type: Direct Hire Location: Palm Springs, California (On Site)Position Overview: This position offers an exciting opportunity for candidates eager to grow in healthcare IT applications, with a primary responsibility for addressing and resolving end-user issues escalated from the help desk in a leading healthcare system in the...
-
Desktop Support Specialist
4 weeks ago
Pompano Beach, Florida, United States TEKsystems Full timeJob SummaryWe are seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our enterprise desktop environment.Key Responsibilities:Install, troubleshoot, and maintain all technology components in a facility, including desktops, laptops,...
-
Desktop Support
3 months ago
West Palm Beach, United States Vets Hired Full timeAbout the job Desktop Support - West Palm Beach, Florida Qualifications: Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires Knowledge of PC Imaging Experience with change management and incident management Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure...
-
Desktop Support Specialist in West Palm Beach
4 weeks ago
West Palm Beach, Florida, United States Virtual Service Operations Full time**Desktop Support Specialist Opportunity**Virtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in West Palm Beach. In this role, you will be responsible for providing workstation software break fix support, IMAC – PC install, moves, adds, and changes, image loads,...
-
IT support engineer
7 days ago
palm beach, United States SISL Global Full timeJob Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems, and ensuring optimal performance and user satisfaction. Key Responsibilities: Provide second-level technical support for...
-
IT support engineer
2 weeks ago
palm beach, United States SISL Global Full timeJob Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems, and ensuring optimal performance and user satisfaction. Key Responsibilities: Provide second-level technical support for...
-
Information Technology Support Specialist
2 weeks ago
palm beach, United States SISL Global Full timePosition –Deskside support tech· Job Title:- Desktop Support Technician· Job Type:- Full-time (Contractual role for 1 Year)· Client Industry- Pharmaceutical·Job Summary:The L2 Desktop Support Technician is responsible for providing advanced technical support andtroubleshooting to end-users. This role involves addressing complex issues, maintaining...
-
Information Technology Support Specialist
2 weeks ago
palm beach, United States SISL Global Full timePosition –Deskside support tech· Job Title:- Desktop Support Technician· Job Type:- Full-time (Contractual role for 1 Year)· Client Industry- Pharmaceutical·Job Summary:The L2 Desktop Support Technician is responsible for providing advanced technical support andtroubleshooting to end-users. This role involves addressing complex issues, maintaining...
-
Desktop Support Specialist
3 weeks ago
Deerfield Beach, Florida, United States AA2IT Full timeJob Title: Desktop Support SpecialistJob Summary: We are seeking a skilled Desktop Support Specialist to join our team at AA2IT.Key Responsibilities:* Provide exceptional customer service and technical support to our clients* Troubleshoot and resolve technical issues with desktop computers and software* Collaborate with our team to ensure seamless support...
-
Desktop Support Specialist
4 weeks ago
Deerfield Beach, Florida, United States AA2IT Full timeDesktop Support TechAA2IT is seeking a skilled Desktop Support Tech to join our team. This is a great opportunity for a motivated individual to work in a fast-paced environment and provide top-notch technical support to our clients.Key Responsibilities:Provide exceptional customer service and technical support to clientsTroubleshoot and resolve technical...
-
Desktop Support Specialist
3 weeks ago
Deerfield Beach, Florida, United States Syntricate Technologies Full timeJob Title: Desktop Support SpecialistJob Summary:We are seeking a skilled Desktop Support Specialist to provide on-site and remote technical support services to end-users. The ideal candidate will have excellent problem-solving skills, a strong understanding of computer hardware and software, and the ability to work effectively in a team environment.Key...
-
IT support engineer
4 months ago
West Palm Beach, United States SISL Global Full timeJob Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems, and ensuring optimal performance and user satisfaction. Key Responsibilities: Provide second-level technical support for...
-
Desktop Support Specialist
2 weeks ago
Long Beach, United States Insight Global Full timeJob title: Desktop SupportDuration: 6 month contract to hireCompensation: $22/hr to $27/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account...
-
Information Technology Support Specialist
2 weeks ago
West Palm Beach, United States SISL Global Full timePosition –Deskside support tech· Job Title:- Desktop Support Technician· Job Type:- Full-time (Contractual role for 1 Year)· Client Industry- Pharmaceutical·Job Summary:The L2 Desktop Support Technician is responsible for providing advanced technical support andtroubleshooting to end-users. This role involves addressing complex issues, maintaining...
-
Desktop Support
5 months ago
West Palm Beach, United States Kinettix Inc. Full timeDescription: Kinettix is seeking a skilled and motivated IT Field Technician to join our team. The successful candidate will be responsible for providing on-site technical support to clients, troubleshooting hardware and software issues, and ensuring the seamless operation of IT systems. As an IT Field Technician at Kinettix, you will have the opportunity to...
-
Desktop Support Specialist in West Palm Beach
4 weeks ago
West Palm Beach, Florida, United States Virtual Service Operations Full timeOpportunity:Virtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in West Palm Beach, Florida.In this role, you will be responsible for providing workstation software break-fix support, IMAC - PC install, moves, adds, and changes, image loads, asset recovery, asset...