eCommerce Support Specialist CEE

4 days ago


Washington DC United States Global Payments Full time
eCommerce Support Specialist CEE

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Locations: Warsaw, Poland

Time type: Full time

Posted on: Posted 2 Days Ago

Job requisition id: R0056221

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Specjalista ds. Wsparcia eCommerce Zostań częścią naszego zespołu, w którym będziesz zajmować się:
  • wspieraniem procesu nawiązywania współpracy z partnerami w zakresie rozwiązań eCommerce jako I linia wsparcia,
  • wdrażaniem i wsparciem nowych i obecnych klientów,
  • obsługą zgłoszeń technicznych napływających od Klientów w ramach II linii wsparcia,
  • współpracą z zewnętrznymi i wewnętrznymi dostawcami rozwiązań z zakresu bramek płatniczych,
  • dbaniem o przepływ informacji w Zespole z obszaru eCommerce,
  • aktywnym, merytorycznym wsparciem departamentu sprzedaży w zakresie wiedzy o rozwiązaniach eCommerce.
Czego potrzebujesz, aby osiągnąć sukces:
  • posiadasz wykształcenie minimum średnie techniczne, preferowane wyższe techniczne,
  • znasz podstawowe zagadnienia związane z telekomunikacją oraz informatyką,
  • jesteś osobą dokładną, o umyśle analitycznym,
  • komunikatywność oraz umiejętność nawiązywania pozytywnych relacji z klientem są Twoją mocną stroną,
  • znasz język angielski na poziomie umożliwiającym swobodną komunikację oraz czytanie dokumentacji technicznej w tym języku.
Dobrze, jeśli dodatkowo:
  • masz doświadczenie w branży płatności elektronicznych, szczególnie rozwiązań eCommerce,
  • znasz zagadnienia techniczne związane z działaniem systemów do obsługi płatności elektronicznych (Java, XML, PHP, HTML),
  • znasz zagadnienia związane z procesami: przeprowadzania transakcji eCommerce kartą płatniczą, obsługą przelewów elektronicznych oraz płatności mobilnych (ApplePay, GooglePay).
Co od nas dostaniesz:
  • Zatrudnienie w oparciu o umowę o pracę z perspektywą długoterminowej współpracy.
  • Rozwój w międzynarodowym środowisku, będziesz mieć okazję współpracować z kolegami z Niemiec, Hiszpanii, Czech czy Irlandii.
  • Prywatną opiekę medyczną Luxmed dla Ciebie i członków Twojej rodziny (w tym stomatologia).
  • Dostęp do bezpłatnego i anonimowego programu wspierania pracowników w zakresie doradztwa psychologicznego, finansowego i prawnego.
  • Onboarding, szkolenia dla pracowników: u nas rozwiniesz swój potencjał zawodowy i osobisty.
  • Możliwość przystąpienia do grupowego ubezpieczenia na życie.
  • Darmową naukę języka angielskiego i niemieckiego (w wersji on-line).
  • Dofinansowanie do posiłków – karta lunchowa.
  • Świeże owoce raz w tygodniu oraz pyszna kawa.
Co dalej:
  • Wyślij CV.
  • Skontaktujemy się z Tobą telefonicznie – porozmawiamy krótko (maks. 15min) o Twoim doświadczeniu.
  • Zaprosimy Cię na spotkanie rekrutacyjne – poznasz swojego managera oraz będziesz miał(a) okazję poznać nas lepiej (maks. 60 min).
  • Złożymy Ci ofertę współpracy – zaproponujemy Ci odpowiednie warunki współpracy.
  • Witamy w naszym zespole – przywitamy Cię i wdrożymy, otrzymasz narzędzia pracy.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.

Interested in learning more about Global Payments and Our Family of Brands?

Global Payments Inc. (NYSE: GPN) is a leading pure play payments technology company delivering innovative software and services to our customers globally. Our technologies, services and employee expertise enable us to provide a broad range of solutions that allow our customers to operate their businesses more efficiently across a variety of channels around the world.

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