Collections Associate

3 days ago

Owings Mills MD United States Hamilton Associates Full time
Hamilton is the corporate and administrative backbone of three inter-related manufacturing companies: Elevator Safety Company, Inc. (ELSCO), Air Techniques International (ATI), and Dirt Killer Inc. Though our three companies operate in different markets and manufacture different kinds of products, we are united for a common purpose, shared cultural values, a shared administrative platform, and a commitment to the Lean philosophy of management and operations. From an operational perspective, the Hamilton organization provides shared services support for all three subsidiary companies in areas such as finance and accounting, human resources, quality assurance, and information technology.
POSITION OVERVIEWReporting to our Assistant Controller the Collections Associate will be a liaison between Hamilton's companies and their customers. The Collections Associate will perform collections calls daily and will resolve open A/R issues related to collections. In a backup capacity, may assist with credit application packages and incoming cash posting. This is a three-to-six-month contract position.Primary responsibilities include:
  • Contacts customers by telephone for all Elevator Safety Company (ELSCO), Air Techniques International (ATI) and Dirt Killer to resolve open A/R issues related to collections.
  • Updates accounting software and accounting reports regarding the status of their collection's efforts.
  • Provides internal status reporting of delinquent A/R balances to managers and customer service associates of all entities, to include regular meetings.
  • In a backup capacity, responds to Customer Service requests about releasing orders on credit hold throughout the day.
  • In a backup capacity, prepares credit reference screening packets for use in issuing credit limits to our customers including running credit reports and calling credit references supplied by the customer.
  • In a backup capacity, collects or requests exemption certificates from customers.
  • Performs other duties as assigned.JOB QUALIFICATIONS AND REQUIREMENTSMinimum Background and Skills Required:
    • H.S. Diploma or equivalent
    • 3 years' related accounting or finance experience.
    • Experience doing outbound collections calls or customer service calls
    • Excellent administrative and computer skills, proficiency with MS Office products
    • Strong organization, time management and communication skills
    • Possesses a willingness to work on a team, collaborates well with othersAdditional Background and Skills Preferred:
      • Prior experience in a lean manufacturing environment
      • Experience working with ERP systems PHYSICAL REQUIREMENTS AND WORKING CONDITIONS
        • Mostly sedentary work
        • Visually reviews collections records up to 100% of the time
        • Uses repetitive hand and wrist motion to process vendor payments and update collections records on the computer up to 90% of the time
        • Speaks with customers up to 95% of the time
        • Listens to internal and external customers' requests up to 75% of the time
        • Rare but occasional overtime is required CONTACT USIf you are a driven, results-oriented individual seeking an opportunity to play a key role in the continuing growth of a reputable organization, please forward your resume, in WORD or PDF format, along with your salary history/requirements, to us for immediate consideration. HAMILTON ASSOCIATES, INC.11403 Cronridge DriveOwings Mills, Maryland 21117We are an Equal Employment Opportunity (EEO) employer.Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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