Customer Experience Associate

3 weeks ago

Owings Mills, United States Weis Markets, Inc. Full time

Job Description

:

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Customer Experience Associate is responsible for the functions below, in addition to other duties as assigned:

Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly, in a polite and professional manner. Follows company policies relating to customer check out to increase customer satisfaction. Operates front end scanning equipment and cash register. Performs all related check out procedures including properly and efficiently bagging merchandise and placing merchandise in customer’s cart. Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons. Maintains proper security measures and cash drawer accounting procedures, avoiding overages and/or shortages. Follows all store and legal guidelines regarding sale of tobacco and alcohol. Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions. Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly. Ensures smooth function of department and store by cooperating with co-workers and supervisors. Responsible to continuously improve job performance. Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc. May also be called upon to assist in other departments.

SUPERVISORY RESPONSIBILITIES

This position currently has no supervisory responsibilities.

QUALIFICATION REQUIREMENTS

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

Education and/or experience completed or working towards a High School Diploma or General Education Degree (GED). No prior experience required.

RATE OF PAY AND BENEFITS

The hourly pay for this position starts at $15.00/hr and is up to $22.00/hr.

Part-time associate Weis Markets offers a competitive salary with access to a variety of benefits and resources such as minimum essential coverage (MEC) Plan includes 100% in-network coverage for all preventative care services required by the Affordable Care Act (ACA), and have two supplemental medical plan options, the Advantage and Elite plans, dental, vision, short term disability, term life and AD&D, and voluntary insurance such as hospital indemnity, critical illness, 401(k) retirement savings plans, scholarship program and associate discount programs, auto and home insurance, employee

assistance program, pet insurance, purchasing power and paid time off and sick pay provided the eligibility and criteria specific to the position is met.

Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.

Weis Markets is an Equal Opportunity Employer:Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.

  • Customer Experience Associate

    2 weeks ago

    Owings Mills, United States Weis Markets Full time

    Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of its associates and communities? That's WEIS! Location Address: 9251 Lakeside BLVD Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the...

  • Customer Experience Associate

    3 weeks ago

    Owings Mills, United States WEIS LLC Full time

    Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location Address: 9251 Lakeside BLVD Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is...

  • Customer Experience Associate

    5 days ago

    Owings Mills, United States Weis Markets Full time

    Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS! Location Address: 9251 Lakeside BLVD Job Description: ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Associate is responsible for the...

  • Customer Experience Associate

    5 days ago

    Owings Mills, Maryland, United States Weis Markets, Inc. Full time

    Job SummaryWeis Markets, Inc. is seeking a Customer Experience Associate to join our team. As a Customer Experience Associate, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide excellent customer...

  • Toy Store Associate

    3 days ago

    Owings Mills, Maryland, United States TOTALLY TOYS OF MARYLAND LLC Full time

    Job SummaryTotally Toys of Maryland LLC is seeking a highly motivated and enthusiastic Toy Store Associate to join our team. As a key member of our sales floor, you will be responsible for providing exceptional customer service, promoting our products, and maintaining a welcoming store environment.Key Responsibilities:Customer Service:Engage with customers,...

  • Customer Experience Guide

    1 week ago

    Owings Mills, United States DriveTime Full time

    What's Under the HoodDriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms...

  • Customer Experience Manager

    4 weeks ago

    Owings Mills, Maryland, United States Brody Brothers Pest Control Full time

    Job OverviewWe are seeking a highly skilled and experienced Customer Experience Manager to lead our team of Customer Service Leads and Representatives. This role will play a key part in both sales and customer service, focusing on managing customer service operations, driving sales performance, and ensuring successful sales strategies and customer...

  • Customer Experience Manager

    4 weeks ago

    Owings Mills, Maryland, United States Brody Brothers Pest Control Full time

    Job Title: Customer Experience ManagerWe are seeking a highly skilled and experienced Customer Experience Manager to lead our customer service team. As a key member of our organization, you will be responsible for driving customer satisfaction, sales performance, and team excellence.Key Responsibilities:Lead by example, supporting your team with a...

  • Retail Customer Service Associate

    3 weeks ago

    Owings Mills, United States FedEx Full time

    FedEx - JobID: PDX_FEC_A6A04D73-0D44-47B2-896A-A1A6C14C0DFA_240536 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...

  • Customer Service Associate Specialist

    4 weeks ago

    Owings Mills, Maryland, United States Jobs for Humanity Full time

    Job Title: Customer Service Associate SpecialistCompany Description: Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.Job Summary:We are seeking a highly skilled Customer Service Associate Specialist to join our team. As a key member of our customer...

  • Customer Service Associate Specialist-1

    4 weeks ago

    Owings Mills, United States Jobs for Humanity Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Travel Percentage : 0%Job Description. GENERAL DUTIES & RESPONSIBILITIES - Oversees a team of Customer Service Customer Service, Associate, Specialist, Business Operations, Service, Customer, Retail, Staffing

  • Retail Sales Associate

    1 month ago

    Owings Mills, Maryland, United States Floor & Decor Holdings, Inc. Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Floor & Decor Holdings, Inc. As a key member of our sales floor team, you will play a critical role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesProvide personalized customer service and support to...

  • Customer Experience Director

    17 hours ago

    Owings Mills, Maryland, United States Brody Brothers Pest Control Full time

    h3JobOverview/h3pWeareseekingahighlyskilledCustomerExperienceManagertoleadourteamofCustomerServiceLeadsandRepresentatives.Inthiscriticalrole,youwillberesponsiblefordrivingperformance,managingoperations,andensuringwedelivertop-notchcustomerexperiences./ppAsourCustomerExperienceManager,youwillhavetheopportunitytorefineprocessesandprocedures,consistentlyexceedi...

  • Audi Brand Specialist

    3 days ago

    Owings Mills, Maryland, United States Sonic Automotive Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Audi Sales and Customer Experience Representative to join our team at Sonic Automotive. As a key member of our sales team, you will be responsible for generating sales appointments with customers who contact us via the internet to purchase new and/or pre-owned vehicles.Key...

  • Customer Service Associate

    4 weeks ago

    Owings Mills, Maryland, United States Carroll Independent Fuel Co. Full time

    Job Summary:The Customer Service Representative plays a vital role in delivering exceptional customer experiences at our store location. As a key member of our team, you will be responsible for providing top-notch service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Provide exceptional customer...

  • Senior Client Experience Manager

    3 weeks ago

    Owings Mills, Maryland, United States T. Rowe Price Full time

    Role SummaryT. Rowe Price is seeking a highly experienced Senior Client Experience Manager to lead our Advisor Personalization strategies. This role is integral to our multi-year digital transformation, involving various Adobe marketing technologies, data services, and other vendors. The Senior Client Experience Manager will lead the discovery, development,...

  • Customer Service Representative

    3 weeks ago

    Owings Mills, Maryland, United States Weis Markets Full time

    Service Desk Associate Job DescriptionWeis Markets is seeking a highly motivated and customer-focused Service Desk Associate to join our team. As a Service Desk Associate, you will be the first point of contact for customers, providing exceptional service and support to ensure a positive shopping experience.Key Responsibilities:Provide excellent customer...

  • Customer Service Lead

    4 days ago

    Owings Mills, Maryland, United States Burlington Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Lead. As a key member of our store team, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service, and ensuring a customer-first focus is a top...

  • Customer Service Lead

    4 weeks ago

    Owings Mills, Maryland, United States Burlington Full time

    Customer Service Lead Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Lead. As a key member of our store team, you will be responsible for delivering exceptional customer service, leading by example, and inspiring your colleagues to do the same.Key Responsibilities:Model company core...

  • Sales Associate

    1 month ago

    Glen Mills, Pennsylvania, United States Hand and Stone Massage and Facial Spa Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Hand and Stone Massage and Facial Spa. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting our services, and driving sales growth.Key ResponsibilitiesProvide outstanding customer service to all clients,...