Manager, Development Systems and Operations

2 weeks ago


Brooklyn, United States Brooklyn Museum Full time
Position: Manager, Development Systems and Operations Location: Brooklyn, NY
Job Id: 113 # of Openings: 1 Manager, Development Systems and Operations Museum overview

The Brooklyn Museum is a world-renowned cultural institution dedicated to preserving and showcasing art, history, and heritage. Our mission is to bring people together through art and experiences that inspire celebration, compassion, courage, and the will to act. Our vision is to serve as an institution where art is a powerful force for personal transformation and social change. Celebrating our differences and learning about our diverse communities through our collections, exhibitions, and programming is the core of who we are and what we do.

We are committed to creating and cultivating a diverse community of talented, passionate people who are inspired to make the Museum an important hub of community activity and a great global destination. Our staff have the opportunity to grow their professional skills and work collaboratively with colleagues they admire and respect.
About the role

The Manager, Development Systems and Operations, manages our Development database and all related business processes. Working in partnership with our Technology department and leaders throughout the Museum, the manager will play a key role in project managing the utilization of Tessitura and other CRM systems across the Development department. In addition, they are responsible for developing strategies to maximize our software capabilities with an emphasis on efficiency, proactively supporting the fundraising team while managing data conversion strategies, and crafting best practices for donor information management.

Responsibilities
  • In partnership with the Director of Development Operations, lead the team's use and adherence to Tessitura database systems and procedures
  • Create and maintain workflows for the Development Operations team by leading the development of custom reports, dashboards, and overall dataflow management in the CRM
  • Manage the work of the data entry staff to ensure that information flows quickly and accurately, from hard copy to the Development database to data analysis and reporting
  • Design and implement CRM training and security procedures for all Development systems
  • Liaise with Development officers and Marketing staff on list management as it pertains to pulling lists of donors for communications
  • Ensure the database is clean, up-to-date, and consistent, with continuity among all platforms and users
  • Create data imports, exports, lists, and global changes as required for fundraising departments
  • Establish and maintain a system for end users to request reports, and work proactively to develop reports that meet the evolving needs of the fundraising team
  • Work with Finance to develop accurate reconciliation procedures and create required reports in a timely fashion, including monthly cash and pledge receivable reconciliation reports.
  • Develop and maintain a policy and procedures guide for our development database operations, including documentation of data entry, standard reports, queries, exports, etc.
  • Work with the Finance and Technology departments to ensure all business processes comply with established procedures, and that organization-wide database activities are efficient and well-coordinated
  • Ensure full compliance with IRS and New York State charitable giving regulations, credit card processing mandates, and Museum internal policies
  • Oversee contacts with matching gift and/or charitable giving organizations by updating compliance and donor information
  • Take the lead on managing our monthly general Member auto-renewals in conjunction with the Membership team
Qualifications
  • Bachelor's degree or equivalent experience
  • At least three years of experience in systems management, database management, and/or operations
  • Superior project management skills and attention to detail
  • Strong computer literacy and technology skills, including administrator-level expertise in relational database software (experience with Tessitura preferred)
  • Excellent verbal and written communication skills
  • Aptitude for creating and maintaining systems, facility working with numbers, and strong overall data reporting and analysis abilities
Department: Development

Reports to: Director of Development Operations

Position type: Full-time

Salary: $69,360

Union status: Union-UAW Local 2110

FLSA status: Exempt

Schedule: 35 hours per week, Monday-Friday, 9 am-5 pm

If you have questions about our online application system, get in touch with us at job.application.questions@brooklynmuseum.org.
Apply for this Position
  • CTS Specialist

    Found in: beBee jobs US - 2 weeks ago


    Brooklyn, New York, United States Career Systems Development Corporation Full time

    Description:Work Schedule: Monday - Friday 8am - 5pmJob Summary: Responsible for counseling students in all aspects of career transition readiness, job search skills, job, military, educational or other placement, job retention, and Job Corps student exit processes. Responsible for identifying transitioned students who are no longer employed or in school and...

  • Operations Manager, Housing

    Found in: Talent US C2 - 3 weeks ago


    Brooklyn, United States RiseBoro Community Partnership Full time

    Job Details Description ESSENTIAL DUTIES AND RESPONSIBILITIES The Operations and Special Projects Manager is responsible for providing overall administrative and office support and planning and overseeing short and long-term projects for RiseBoros Housing Division programs including; Supportive Services, Real Estate Development, Construction and...

  • System Engineer

    2 weeks ago


    Brooklyn, United States CareerBuilder Full time

    Position Title: FAA System Engineer Location: Atlantic City, NJ - FAAs William J. Hughes Technical Center (WJHTC) Clearance Requirements: Must be a U.S. Citizen and be able to obtain a U.S. Federal government FAA badge and be required to pass a government Public Trust background investigation. Position Overview: Indev has an immediate need and is seeking...


  • Brooklyn, United States Flatbush Development Corporation Full time

    **Associate Director, Youth Programs** **Position Summary** The Associate Director is responsible for working in collaboration with the Multi-Site Program Director to ensure the overall smooth and effective functioning of all school and center-based programs. **Job Duties & Responsibilities** - Work closely with the Multi-Site Program Director to provide...

  • Manager, Sports Ticket Operations

    Found in: beBee S US - 3 weeks ago


    Brooklyn, United States teamworkonline Full time

    BSE Global (“BSE”) is a multifaceted sports and entertainment business that brings people together to experience music, sports, and culture through our teams and venue. Through these experiences and in our workplace, we strive to elevate our business, grow our fan base, and cultivate a community anchored in belonging and inclusion in every aspect,...

  • Manager, Sports Ticket Operations

    Found in: beBee jobs US - 2 weeks ago


    Brooklyn, New York, United States teamworkonline Full time

    BSE Global ("BSE") is a multifaceted sports and entertainment business that brings people together to experience music, sports, and culture through our teams and venue. Through these experiences and in our workplace, we strive to elevate our business, grow our fan base, and cultivate a community anchored in belonging and inclusion in every aspect, on and off...


  • Brooklyn, United States Outreach Development Corp. Full time

    Looking for a career that will positively impact lives? You've come to the right place... Outreach is seeking an experienced and extremely motivated Behavioral Health Coordinator to work in our Outpatient Program located in Greenpoint, Brooklyn, NY. The Program Coordinator is responsible for directly supporting the Assistant Director and/or the Program...


  • Brooklyn, United States Northside Center for Child Development Full time

    **ABOUT NORTHSIDE CENTER** Northside Center is known for our wonderful work culture and our expert teams of educators and clinicians. Most importantly, look forward to joining us in achieving our mission to provide children and families with the support they need to overcome adversity and thrive. Ensuring that our high-quality outcome-driven behavioral,...


  • Brooklyn, United States Avance Consulting Full time

    Job DescriptionJob DescriptionSkill: Linux System AdministratorInstalling, monitoring and upgrading UNIX system software on company servers and computers.Creating and maintaining UNIX user accounts and access management systems.Creating and setting standardized backup and recovery policies, as well as security policies. Applying patches and...

  • Group Underwriting Operations Analyst

    Found in: Appcast US C2 - 2 weeks ago


    Brooklyn, United States Medical Mutual Full time

    This position has the option to work hybrid or remote. Note, requires a minimum of (1) day per month in-office in Brooklyn, Ohio. *****This position doesn't offer sponsorship******Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our...

  • Group Underwriting Operations Analyst

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago


    Brooklyn, United States Medical Mutual Full time

    This position has the option to work hybrid or remote. Note, requires a minimum of (1) day per month in-office in Brooklyn, Ohio. *****This position doesn't offer sponsorship******Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our...


  • Brooklyn, United States Medical Mutual Full time

    This position has the option to work hybrid or remote. Note, requires a minimum of (1) day per month in-office in Brooklyn, Ohio. *****This position doesn't offer sponsorship******Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our...


  • Brooklyn, United States First Tek Full time

    MANDATORY MINIMUM QUALIFICATIONS •5+ years of experience working with Python, Splunk SPL and JavaScript programming. •5+ years of experience working with UNIX, LINUX scripting. •5+ years of experience working with SQL syntax and experience writing database queries. •2+ years of experience working with networking protocols such as EIGRP, HTTP,...

  • Maintenance Worker

    3 days ago


    Brooklyn, United States Double U Development Full time

    This position requires strong support to the Building Manager with the day-to-day maintenance, repair, and efficient operation of all building systems and equipment. The maintenance worker is expected to coordinate and complete all requests for work, assign priorities, delegate to appropriate contractor, if required, and follow-up on completion. **Routine...


  • Brooklyn, United States Outreach Development Corp. Full time

    Are you a Licensed or Limited Permit MHC, MSW, CSW, MFT, CASAC / T?Are you looking for a meaningful career that will positively impact lives? You've come to the right place... Outreach Development Corporation Position: Substance Abuse Counselor - Summary of Position: The Substance Abuse Counselor is responsible for the delivery of direct clinical services...


  • Brooklyn, United States 232 Technologies Inc Full time

    Overview: **Responsibilities**: - Learn and Innovate Returns System: - Master the returns system developed by others and seek opportunities for enhancement. - Propose and implement improvements to streamline the returns process and enhance customer satisfaction. - Optimize Listing Generation: - Take charge of generating listings aimed at our target...

  • Systems Administrator

    2 weeks ago


    Brooklyn, United States Liberty Personnel Services, Inc. Full time

    Our client in Atlantic City is seeking a Systems Administrator. This is a full time, direct hire role with a very well established company that is fully onsite. Systems Administrator Qualified candidates will have experience with most of the following: Strong understanding of Active Directory, Group Policy, and scripting languages like...

  • Sales Operations Senior Manager

    Found in: Lensa US P 2 C2 - 2 weeks ago


    Brooklyn, United States Christian Dior Perfumes Full time

    Job Description The Sales Operations Senior Manager will split their time managing all commercial budgets with the Account team and Finance for North America and providing retail sales reporting support to the commercial team. Commercial Budgets: Allocate Omnichannel budgets and reconcile monthly with the Account team and Finance for North America,...


  • Brooklyn, United States Enterprise Engineering Services Full time

    Enterprise Engineering Services (EES) is seeking a qualified candidate for a Senior Systems Test Engineer (ONSITE) position located at the William J. Hughes Technical Center in Atlantic City, New Jersey offering a competitive yearly salary. EES offers a comprehensive benefits package including Medical, Dental, Vision, 401K, FSA, HSA, Life Insurance, STD,...


  • Brooklyn, United States Brooklyn Navy Yard Development Corp Full time

    **Job Title: Assistant Property Manager** **Employment Status: Full-time, Exempt** **Department: Property Management** **Reports To: Senior Property Manager** **Salary: $65,000 - $75,000** **Schedule: Monday-Friday 8am-4pm (Onsite, Brooklyn NY)** **Summary** The Assistant Property Manager will work alongside and under the direction of the Senior...