PATIENT SERVICES REPRESENTATIVE I
4 weeks ago
Department: Clinical Operations
Employment Type: Full Time
Location: Brecksville Office
Reporting To: Andrea Albertini
Description
Greet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed.
Schedule:
What you will be doing
* Greet and check in patients in a friendly, courteous, and professional manner.
* Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs.
* Completes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration.
* Prepares paperwork for patient visits.
* Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution.
* Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes.
* Acts as a liaison between patients, guests, back office staff and providers.
* Reconciles cash against daily charge and cash reports.
* Schedule and confirm patient appointments as needed.
* Create, distribute, and file new patient charts/medical records.
* Perform clerical tasks such as copying, sorting, scanning, and faxing.
* Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc.
* Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies
* Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook.
* Perform any other duties as assigned
What you know
Required
* High school diploma or GED
* Strong verbal and written communication skills
Desire
* Telephone operator or high call volume experience
* Entry Level
* BSM Consulting : New Employee Orientation
* 1st Health Compliance Training (as required)
What you will receive
* Competitive wages
* Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
* Generous paid time off (PTO) program
* Seven (7) company paid holidays
* 401(k) retirement plan with company match
* An organization focused on People, Passion, Purpose and Progress
* Inspirational culture
-
Customer Service Representative
3 weeks ago
Brecksville, United States Barnes Group Full timeBarnes Motion Control Solutions SBU has an exciting and challenging career opportunity at Barnes for a Customer Service Representative in our Brecksville location. The ideal candidate will be responsible for providing exceptional customer support, re Customer Service Representative, Customer Service, Representative, Manufacturing, Retail, ERP
-
Patient Services Representative
4 weeks ago
Dayton, OH, United States ADVENT Full timeEnvision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that. ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and to embark on a journey where...
-
Patient Services Representative
3 weeks ago
Dayton, OH, United States ADVENT Full timeEnvision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that.ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and to embark on a journey where...
-
Patient Services Representative
4 weeks ago
Dayton, OH, United States ADVENT Full timeWe’re not what you typically find in healthcare. We know we’re not for everyone and don’t claim to be perfect but our commitment to improvement is unwavering. How you will make an impact as a Patient Services Representative: The Patient Services Representative is the face of ADVENT and interacts with patients at various stages of their treatment...
-
CUSTOMER SERVICE REPRESENTATIVE II
3 weeks ago
Cleveland, OH 44111, USA, United States Crown Cork & Seal USA, Inc. Full timeDivision Overview:Crown’s Closures, Aerosol & Promotional Packaging (CAPP) Division manufactures a variety of packaging solutions for the largest consumer packaging companies in North America. Our distinguished list of clients including SC Johnson, Abbott Laboratories and Unilever. We manufacture total packaging solutions including:Closures: We...
-
CHECK-IN REPRESENTATIVE-PAS I
3 weeks ago
Pinehurst, NC 28374, USA, United States Pinehurst Surgical Clinic PA Full timeDescription: SUMMARY:A Patient Access Representative I (PAS I) is responsible for helping patients gain access to medical treatment facilities. The job description for a patient access representative will include communicating well with members of the public and accurately recording data. Responsible for providing quality and efficient customer service to...
-
Admission Representative
4 weeks ago
Brecksville, United States Stautzenberger College Full timeJob DescriptionJob DescriptionAdmissions Representative – Job Description 10-2014ADMISSIONS REPRESENTATIVEJOB DESCRIPTIONPOSITION DESCRIPTIONThe Admissions Representative (AR) is a professional sales position. It is not a guidancecounselor position. The AR responds to inquiries received by the college via telephone, directmail, internet and walk-ins,...
-
Admission Representative
2 days ago
Brecksville, United States Stautzenberger College Full timeJob DescriptionJob DescriptionAdmissions Representative – Job Description 10-2014ADMISSIONS REPRESENTATIVEJOB DESCRIPTIONPOSITION DESCRIPTIONThe Admissions Representative (AR) is a professional sales position. It is not a guidancecounselor position. The AR responds to inquiries received by the college via telephone, directmail, internet and walk-ins,...
-
Customer Service Representative
2 weeks ago
Brecksville, United States Everstaff Full timeJob DescriptionJob DescriptionEverstaff is seeking a Bilingual Customer Service Rep for an excellent company in the Brecksville, OH area. The company is seeking bilingual candidates who speak English and Spanish fluently.As a Customer Service Associate, you will be responsible for providing outstanding customer service to our clients. Your ability to...
-
Customer Service Representative
2 weeks ago
Brecksville, United States EverStaff Full timeJob DescriptionEverstaff is seeking a Bilingual Customer Service Rep for an excellent company in the Brecksville, OH area. The company is seeking bilingual candidates who speak English and Spanish fluently. As a Customer Service Associate, you will be responsible for providing outstanding customer service to our clients. Your ability to communicate...
-
Sales Representative
3 days ago
Brecksville, United States Cypress HCM Full timeJob DescriptionJob DescriptionSales RepresentativeLocationBrecksville, OH 44141 (on-site) Overview As a Sales Representative, you'll play a key role in expanding revenue by upselling to existing clients and setting up FTAs (First Time Appointments) with potential customers for our Sales Executives. You’ll promote the full sleight of HCM products and...
-
Customer Service Representative
2 weeks ago
Brecksville, United States Scott Gehring - State Farm Agent Full timeJob DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Representative with Scott Gehring, State Farm Insurance, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will...
-
HCM Sales Representative
6 days ago
Brecksville, United States Ahola Full timeJob DescriptionJob DescriptionWhy work at Ahola?Ahola, a third-generation family-owned business, brings more than 55 years of expertise in payroll, tax, and HR services, having supported over 10,000 small businesses nationwide. We pride ourselves on offering easy-to-use payroll and HR technology solutions coupled with personalized, dedicated support.At...
-
HCM Sales Representative
3 days ago
Brecksville, United States Ahola Full timeJob DescriptionJob DescriptionWhy work at Ahola?Ahola, a third-generation family-owned business, brings more than 55 years of expertise in payroll, tax, and HR services, having supported over 10,000 small businesses nationwide. We pride ourselves on offering easy-to-use payroll and HR technology solutions coupled with personalized, dedicated support.At...
-
Real Estate Sales Representative
2 weeks ago
Brecksville, United States Berkshire Hathaway HomeServices The Preferred Realty Full timeJob Description Who You'll Work With You will work collaboratively with a team of experienced real estate professionals to ensure success in your role. You will also have the opportunity to network with other real estate agents in the local market to build relationships and share best practices. Who You'll Impact As a Real Estate Sales Representative you...
-
Real Estate Sales Representative
4 days ago
Brecksville, United States Berkshire Hathaway HomeServices The Preferred Realty Full timeJob Description Who You'll Work With You will work collaboratively with a team of experienced real estate professionals to ensure success in your role. You will also have the opportunity to network with other real estate agents in the local market to build relationships and share best practices. Who You'll Impact As a Real Estate Sales Representative you...
-
Real Estate Sales Representative
3 days ago
Brecksville, United States Berkshire Hathaway HomeServices The Preferred Realty Full timeJob Description Who You'll Work With You will work collaboratively with a team of experienced real estate professionals to ensure success in your role. You will also have the opportunity to network with other real estate agents in the local market to build relationships and share best practices. Who You'll Impact As a Real Estate Sales Representative you...
-
Real Estate Sales Representative
2 days ago
Brecksville, United States Berkshire Hathaway HomeServices The Preferred Realty Full timeJob Description Who You'll Work With You will work collaboratively with a team of experienced real estate professionals to ensure success in your role. You will also have the opportunity to network with other real estate agents in the local market to build relationships and share best practices. Who You'll Impact As a Real Estate Sales Representative you...
-
Inside Sales Representative
2 weeks ago
Brecksville, United States TÜV SÜD America Full timeJob DescriptionJob DescriptionPosition Summary:The Inside Sales Representative drives and supports sales growth for the organization by identifying new sales opportunities, generating new leads, and qualifying MQL’s for referral to Business Development. This position plays a key role prospecting new clients and growing existing client business through a...
-
Inside Sales Representative
3 days ago
Brecksville, United States TÜV SÜD America Full timeJob DescriptionJob DescriptionPosition Summary:The Inside Sales Representative drives and supports sales growth for the organization by identifying new sales opportunities, generating new leads, and qualifying MQL’s for referral to Business Development. This position plays a key role prospecting new clients and growing existing client business through a...