Admission Representative

Admissions Representative – Job Description 10-2014

ADMISSIONS REPRESENTATIVE

JOB DESCRIPTION

POSITION DESCRIPTION

The Admissions Representative (AR) is a professional sales position. It is not a guidance

counselor position. The AR responds to inquiries received by the college via telephone, direct

mail, internet and walk-ins, determines the needs of the prospective student and sells them the

appropriate educational program. The AR’s job is to convert qualified prospective students to

qualified enrolled students. We look for extraordinary people who want to excel in a business

that has a life changing impact on its customers. This position requires proficient computer skills

in Word, Excel, database software and use of Internet. The Admissions Representative reports to

the Director of Admissions, Assistant Director of Admissions or Campus President (as

applicable).

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DUTIES AND RESPONSIBILITIES

The job duties of the Admissions Representative will include, but not be limited to:

• Enroll qualified applicants

• Meet prescribed conversion rates and start goals

• Complete required quota of outbound calls daily

• Schedule required quota of appointments daily

• Conduct admissions interviews

• Conduct scheduled follow-up procedures with enrolled and non-enrolled

prospects

• Generate required quota of personally developed referrals

• Adhere strictly to accrediting agency and U.S. Department of Education guidelines

• Follow all policies and procedures outlined in the Admissions manual and

established by the campus and/or company

• Participate in all orientations

• Attend all admissions meetings

• Maintain clean and professional work area and dress professionally as outlined in

Employee manual

• Other duties as assigned

Admissions Representative – Job Description 10-2014

JOB QUALIFICATIONS AND SKILLS

• Associates degree required or the equivalent of college-level course work.

Bachelor degree preferred but not required

• 3 years minimum combined work experience in business, customer service,

education or sales

• Ability to multi-task, prioritize duties

• Demonstrate excellent communication skills both written and verbal

• Proficient computer skills in Word, Excel, database software and use of Internet

• Punctual, responsible, ethical and a team player.

• Varied shifts, such as: 8:00AM-5:00PM, 9:00AM-6:00PM, 11:00AM-8:00PM, including

weekends

COMPENSATION

• Non-Exempt - hourly position

• Hourly wage determined by years employed within Admissions department

Employee Name Employee Signature Date

Supervisor Name Supervisor Signature Date