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Practice Area Senior Manager

2 months ago

Boston, United States Boston Consulting Group Full time
WHAT YOU'LL DO

As the Practice Area (PA) Senior Manager you will shape and drive the People agenda for the Technology, Media & Telecommunications (TMT) PA.

You will work closely with our Global People Leader (MDP) and wider Leadership team to define and deliver our PA agenda, build and execute programs to develop our people base and manage the wider people agenda. In this role you will develop a deep understanding of the TMT business, work closely with senior stakeholders and drive our teams as they seek to deliver against our growth and affiliation ambitions. You will build strong partnership with stakeholders, develop strategic perspective, draw clear recommendations from insights and create materials which drive outcomes.

YOU'RE GOOD AT
In this role you will have 3 core areas of responsibility and focus:
Strategic People Plan & agenda – together with PA Leadership you will develop overall people plan for TMT, defining and driving a set of global initiatives against priority themes:
  • Derive insights on our people base and sentiment and, alongside our senior leadership, define initiatives and interventions and set targets, working with global teams to deliver
  • Manage overall team priorities and own implementation/tracking of progress via clear KPIs.
Pyramid Management – develop our pyramid plan for the PA:
  • Drive insights and strategic recommendations around resource planning & strategy
  • Oversee our affiliation process working with Regional teams
  • Ensure dynamic best practice support for TMT members at key career points
  • Understand capacity and expertise by region and sector and identify gaps for planning
  • Provide clear global insights and oversight for Lateral Hire efforts, working with Regional teams
  • Oversee People announcements – innovate around communications
Affiliation and Engagement – set strategy and ensure excellence across internal affiliation activities:
  • Alumni
    • Drive overall global Alumni strategy defining priority interventions
    • Oversee Regional Alumni Councils, guide relevant Regional teams
    • Ensure engagement from Regional, Local or Client teams with relevant Alums
    • Operationalize Alumni reporting to drive transparency and outreach
    • Increase visibility of Alumni in internal and external communications and events
  • TMT Academy
    • Set strategy and drive evolution of our core internal learning programme
    • Oversee and quality control delivery of content, communications and event calendar
    • Utilize internal analysis to innovate and evolve program based on results and priorities
  • Expert Community
    • Drive step-change in our Expert engagement – defining opportunities and gaps – work with Sectors and Global ECT Team to define and embed best practice approaches
    • Analyse key KPIs and work with Regions and Sectors to enhance career management
  • Diversity
    • Actively track Diversity KPIs – derive opportunity insights across cohorts/regions
    • Own and set agenda and define interventions – share and help embed best practices
    • Oversee developing and delivery of calendar of events, working with Regional teams
  • Affiliation Meetings
    • Based on rich understanding of PA strategic goals, collaborate with senior MDP leaders to bring vision, set agenda and oversee a large global team to deliver
    • PMO - lead large content and logistics team; ensure delivery and budget management

YOU BRING (EXPERIENCE & QUALIFICATIONS)
Experience and knowledge:
  • Bachelor's Degree in a business-related field required, MBA Preferred
  • Ideally consulting experience or similar strategic roles
  • Excellent storylining and writing skills – develop crisp, well-structured presentations and memos for senior audiences - strong oral communication skills
  • Excellent analytical skills and rigor (own output and deliver quality) – derive strong insights from analysis – able to manage large data sets, conduct analysis and build models, ideally with experience utilizing tools
  • Experience managing large budgets & financial systems would be preferred
  • People Management or mentorship experience would be a plus

Competencies:

  • Positive mindset – self-starter, with growth mind-set - brings proposed solutions not problems
  • Autonomous and comfortable with ambiguity – able to develop approaches based on PA strategic priorities and broad guidance and transform ideas into workable solutions
  • Excellent, collaborative team player with strong networking abilities; strong interpersonal skills, able to work flexibly and harmoniously with senior BCG members and peers, independently collaborates with other functions to problem solve and find appropriate solutions
  • Able to shape and define a clear agenda for our People team – draws insight from data and qualitative insights to set clear goals and tell clear story around our ambition and milestones
  • Capable of owning, structuring and driving varied and evolving workload, dealing with senior stakeholders – able to triage/prioritize based on understanding of goals and potential impact
  • Analytical skills – Structures, analyzes and interprets data and draws conclusions for leadership
  • Excellent project management skills – brings very high degree of ownership whilst being flexible and adaptable

You will act as a thought-partner and primary execution counterpart to our Global People Leader (MDP and LT Member), as well as other LT members - Regional Practice Area Leaders, Sector Leaders and PAL. The PA Manager collaborates closely with the PA management team, including our Finance and People Senior Manager, GPMXD, PA Regional Managers - operations counterparts as well as relevant functions at BCG such as the People team, Mobility team, staffers, Women@BCG global team etc.
ADDITIONAL INFORMATION
BCG’s TMT Practice works with high tech companies in industries such as computing and telecommunications to make sense of the changes transforming their industries, define winning business models suited to the new competitive environment, and implement those models in ways that create competitive advantage.

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