Senior Practice Assistant
2 days ago
We are seeking a highly skilled and experienced Senior Practice Assistant to join our team at Brigham and Women's Hospital (BWH). As a key member of our administrative staff, you will play a critical role in providing exceptional support to our clinical teams and patients.
Key Responsibilities:- Perform administrative duties with minimal supervision, demonstrating a high level of proficiency and attention to detail.
- Act as a lead, assigning and prioritizing workflow, troubleshooting issues, and providing backup support for the Supervisor.
- Provide guidance and assistance to colleagues to resolve complex issues and problems.
- Assist with training and orientation of new staff members, ensuring a smooth transition into their roles.
- Act as a super user for scheduling, registration, and billing systems, providing training and assistance to others in these areas.
- May perform more complex or specialized functions, such as surgical scheduling, at a high level of competency.
- Minimum of a high school diploma or GED.
- Some additional training in office systems or other post-high school education preferred.
- Minimum three years of medical office or administrative support experience required.
- Associate's Degree or higher level education.
- Advanced computer skills, including proficiency in all applicable applications.
- Ability to problem-solve and troubleshoot, with a strong understanding of procedures and protocols.
Brigham and Women's Hospital is committed to providing a positive and inclusive work environment, where every employee plays a role in delivering exceptional patient care. As a Senior Practice Assistant, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our organization.
We are an equal opportunity employer, dedicated to diversity, equity, and inclusion. We welcome applications from qualified candidates who share our commitment to excellence and our values of respect, compassion, and teamwork.
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