Account Manager

4 weeks ago


Midlothian, United States Spire Pest Control Full time

Spire Pest Control is a growing titan in the pest control industry and we need your help to support our growing customer base

As an Account Manager, you will:

  • Help us to build long-term, trusting relationships with our customers
  • Be the first point of contact for all virtual customer interactions via email, text, and occasional outbound calls
  • Answer questions, research problems, resolve issues, provide pricing, schedule service(s) and provide closure for customers
  • Accurately and descriptively document all customer interactions in database
  • Responsible for efficient scheduling and route monitoring
  • Communicate effectively with services technicians, managers, and customers
  • Assist sales staff and technicians with creating new customer accounts and scheduling
  • Completing administrative tasks as assigned (data entry, auditing, etc.)

The tools you will need:

  • Excellent communication skills
  • Bilingual English/Spanish desired but not required
  • Ability to multitask, prioritize, and manage time effectively
  • Have a high level of professionalism
  • Work well independently
  • Great attendance record
  • Pay special attention to detail
  • Basic math, Word and Excel knowledge
  • Excel at problem solving
  • Type a minimum of 35 WPM

Above all, the ability to deliver Superior Customer Service with each and every customer interaction

Salary range: $15 - $20 hourly
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