Front Office Specialist Ped
4 weeks ago
Job Summary: The Front Office Specialist (FOS) is responsible for illustrating exceptional customer service and focus to WellStar's patients and customers. This includes greeting customers, registering patients at check-in and check out, answering telephones, scheduling appointments, cash management, and/or adiminstrative functions that support the practice's operations. The FOS is an important team member in achieving patient experience, employee engagement, and financial goals. This position is considered a highly functioning position where the team member must be able to multi-task while at the same time communicate with various customers. Core Responsibilities and Essential Functions: Customer Service: - a. In Adherence to our AIDET principles, the FOS will greet patients and guests in a warm, friendly manner in person or on the telephone; identifying self and practice. - b. Answering incoming calls; directing to appropriate personnel, taking messages when appropriate within the EHR, handling non-clinical processes, and scheduling patient appointments as requested. - c. Communicating quickly and often with patients, if there is a delay or wait for patient care. - d. Working with both clinical staff and providers in a team approach. - e. Managing patient call wait times; being alert to queues in the system, responding to voicemails and messages timely, offer options to call patients back, if they are on hold too long Operations/Revenue Cycle: - a. Registering/scheduling patients for appointments; ensuring patient insurance eligibility through Experion, checking in patients, scanning insurance cards and ID into the EHR, and ensuring completion of all necessary paperwork. - b. Collecting co-pays and any outstanding balances, adherence to the WMG LD90 cash management policy. - c. Managing cash allowance; verifying opening balance, ensuring all correct change and collections are made and accounted for, accurately balancing superbills/posting report with bank bag for each daily close. - d. Checking patients out; collecting any deductibles or self pay account balances, setting up payment arrangements on balances, and/or scheduling next appointment visits - e. Contacting patients for appointment reminders Administrative: - Coordinating with the clinic for pharmaceutical representatives, visitors, sample pick-ups, and other clinic requests - Other duties as assigned by management. Required Minimum Education: High school diploma or equivalent. Required Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. Additional License(s) and Certification(s):Required Minimum Experience: 1-2 years administrative front office experience in a physician practice or health care setting Preferred and Previous customer service experience Required Required Minimum Skills: Computer skills essential. Medical terminology including coding needed (CPT-4, ICD-9, and HCPCS) preferred. Knowledge of insurance filing and requirements. Strong verbal and written communication skills. Must be able to communicate and understand verbal and written English language and display a positive attitude while working in a team setting.PandoLogic. Keywords: Receptionist, Location: Kennesaw, GA - 30144 , PL: 594315966
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Front Office Specialist Ped
4 weeks ago
Kennesaw, United States Wellstar Health Systems Full timeFacility: Wellstar KenMar Pediatrics - KennesawJob Summary: The Front Office Specialist (FOS) is responsible for illustrating exceptional customer service and focus to WellStar's patients and customers. This includes greeting customers, registering patients at check-in and check out, answering telephones, scheduling appointments, cash management, and/or...
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Lead Front Office Coord
3 months ago
Kennesaw, United States Piedmont Medical Care Corporation Full timeDescription: JOB PURPOSE: Under general supervision of the Practice Manager or Front Office Supervisor, assists with the planning, scheduling, and coordination of front office staff activities in the daily operation of patient registration, scheduling, and insurance information collection a physicians practice; duties require considerable judgment in the...
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Front Office Coordinator
5 months ago
Kennesaw, United States SENTA Partners Full timeDescription The Front Desk Coordinator is responsible for handling all front desk duties for the medical office. This individual schedules, checks patients in/out, answers the telephone and routes calls. The Front Office Coordinator works to create a favorable impression with customers and ensures that a high level of quality customer service is delivered....
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Lead Front Office Coord
2 months ago
Kennesaw, United States Piedmont HealthCare Full timeUnder general supervision of the Practice Manager or Front Office Supervisor, assists with the planning, scheduling, and coordination of front office staff activities in the daily operation of patient registration, scheduling, and insurance informati Office, Lead, High School, Healthcare, Office Supervisor, Business Services
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Office Support Specialist
5 days ago
Kennesaw, Georgia, United States MEMCO Full timeJob OverviewMEMCO is seeking a dedicated Office Support Specialist to join our dynamic team.As an Office Support Specialist, you will play a crucial role in ensuring the smooth operation of our administrative functions. Your responsibilities will include conducting research, analyzing information, and providing essential support to various departments within...
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Rehabilitation Patient Services Specialist
4 weeks ago
Kennesaw, United States Resurgens Orthopaedics Full timeSUMMARY The Patient Services Specialist is responsible for excellent customer service, greeting all patients, ensuring completion of all new or updated patient paperwork, scheduling appointments, insurance verification, worker's compensation authorization, answering phones, and collecting all appropriate monies due at the time of service. ESSENTIAL DUTIES...
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Physican Office Floater
2 weeks ago
Kennesaw, United States Piedmont Medical Care Corporation Full timeDescription:RESPONSIBLE FOR: 1. Meets and greets patients;2. Obtains appropriate patient information and medical history;3. Accurately completes and documents patient medical and physical histories and other related items in the Electronic Medical Record (EMR);4. Records vital signs; Performs EKG, spirometry and or other similar non-complex office...
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Administrative Support Specialist
1 week ago
Kennesaw, Georgia, United States Staffing Resources Full timeStaffing Resources is seeking a highly motivated and organized Receptionist/Disburser to join our client's team in the thriving real estate industry. In this role, you will be the first point of contact for clients and visitors, providing exceptional customer service and administrative support. You will also gain valuable experience in disbursement...
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Funding Compliance Officer
5 days ago
Kennesaw, Georgia, United States InsideHigherEd Full timePosition: Post Award CoordinatorLocation: Kennesaw, GeorgiaType: Regular, Full-TimeAbout Us: Kennesaw State University is a prominent institution dedicated to providing a comprehensive educational experience, offering a wide array of undergraduate, graduate, and doctoral programs to a diverse student body. Our commitment to research-driven education...
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Service Desk Specialist
4 days ago
Kennesaw, United States InformData Full timeJob Summary The Service Desk Specialist is responsible for providing Level 1 IT support to InformData covering but not limited to InformData’s Applications, PC operating systems, Creating AD User Accounts, Terminating AD User Accounts, troubleshooting and diagnosis of computer hardware and software, building of new computers, resetting passwords. The...
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Service Desk Specialist
4 days ago
Kennesaw, United States InformData Full timeJob Summary The Service Desk Specialist is responsible for providing Level 1 IT support to InformData covering but not limited to InformData’s Applications, PC operating systems, Creating AD User Accounts, Terminating AD User Accounts, troubleshooting and diagnosis of computer hardware and software, building of new computers, resetting passwords. The...
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Customer Care Specialist
2 months ago
Kennesaw, United States Paramount Staffing LLC Full timeJob DescriptionJob DescriptionAre you an experienced customer service professional looking to dive into your next opportunity? Paramount is seeking an experienced Customer Service Specialist to provide top-notch support to our valued clients. If you’re passionate about delivering exceptional service, resolving issues, and building positive relationships,...
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Customer Care Specialist
5 days ago
Kennesaw, United States Reliable Heating & Air Full timeJob DescriptionJob DescriptionSummaryThe Customer Retention Specialist is responsible for following up with customer for retention and customer escalations. Work with management to help identify opportunities in the business that drive reduction in attrition and customer escalations. Including developing and revising current training processes, training...
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Structured Cabling Specialist
1 week ago
Kennesaw, Georgia, United States C4 Technical Services Full timeJob OverviewC4 Technical Services is seeking a dedicated Structured Cabling Specialist to join our team. This role involves working in a laboratory environment where you will be responsible for:Inventory Management: Keeping track of cabling materials and supplies.Cabling Installation: Installing and managing structured cabling systems.Labeling: Ensuring all...
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Customer Care Specialist
1 week ago
Kennesaw, United States Paramount Staffing LLC Full timeJob DescriptionJob DescriptionAre you an experienced customer service professional with a background in hospitality? Paramount is looking for a Customer Service Specialist to join our team and provide exceptional support to our valued clients. If you thrive on delivering top-notch service, solving problems, and creating positive customer experiences, we want...
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Renewal Specialist
2 months ago
Kennesaw, United States IOU Financial Inc Full timeA consultative sales role in which you are responsible for the satisfaction, retention and renewal of IOU funding clients. Reporting to a Sales Team Lead, this role takes a motivated and organized individual who will enjoy interacting with a wide range of small business owners and taking a consultative approach to understanding their needs, while also...
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Business Development Specialist
3 months ago
Kennesaw, United States Carl Black Chevy Buick GMC of Kennesaw Full timeJob DescriptionJob DescriptionAt Carl Black Automotive, we acquire thousands of leads per month to be processed. Our Business Development specialist requires a keen sense of urgency to customer requests or inquiries funneling through to our dealership. Candidates must be able to multi-task several requests with immediate response. This is a Full-Time...
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Sentricon Pest Management Specialist
1 week ago
Kennesaw, Georgia, United States Arrow Exterminators Full timePosition OverviewAre you ready to embark on a rewarding journey with Arrow Exterminators? Join our team as a full-time Sentricon Pest Management Specialist and contribute to a dedicated group focused on protecting homes while fostering lasting relationships with our clients. We offer a competitive salary between $35,000 and $48,000 annually, along with...
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Customer Service Specialist, Retail Dining
2 months ago
Kennesaw, United States Higheredmilitary Full time**Customer Service Specialist, Retail Dining** Kennesaw, GA **Type:** Full-Time **Posted:** 10/21/2021 **Customer Service Specialist, Retail Dining** **Job ID:** 222199 **Location:** Marietta, Georgia **Full/Part Time:** Full Time **Regular/Temporary:** Regular **Job Summary** Provides general food service related duties. Maintains cash and media at...
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Kennesaw, Georgia, United States The Hathaway Agency Full timeBecome an Insurance Sales and Customer Support Specialist at The Hathaway AgencyAre you dedicated to providing outstanding customer support while excelling in a sales-oriented atmosphere? We are seeking motivated individuals to fill the role of Insurance Sales and Customer Support Specialists. In this position, you will play a crucial role in ensuring...