Customer Service Specialist, Retail Dining
2 months ago
**Customer Service Specialist, Retail Dining**
Kennesaw, GA **Type:** Full-Time **Posted:** 10/21/2021 **Customer Service Specialist, Retail Dining**
**Job ID:** 222199
**Location:** Marietta, Georgia
**Full/Part Time:** Full Time
**Regular/Temporary:** Regular
**Job Summary**
Provides general food service related duties. Maintains cash and media at registers and counts and reconciles funds during shifts. Ensures a positive guest experience by providing excellent customer service.
**Responsibilities**
- Responsible for assignments as a cashier, cash management, reconciliation, and register till accuracy
- Utilizes POS systems and restocks supplies
- Serves as first point of contact by greeting customers
- Communicates customer requests or concerns to management
- Maintains awareness of daily menu items and meal plans
- Ensures food quality, including tasting food for quality control
**Required Qualifications**
**Educational Requirements**
High School diploma or equivalent
**Required Experience**
On the job training
**Preferred Qualifications**
**Preferred Experience**
Previous customer service experience
**Knowledge, Skills, & Abilities**
**ABILITIES**
Maintains neat and professional appearance; Able to handle multiple tasks or projects at one time meeting assigned deadlines
**KNOWLEDGE**
Knowledge of food service terminology; Knowledge of sanitation regulations and food handling procedures
**SKILLS**
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills; Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite); Strong attention to detail and follow up skills; Strong customer service skills and phone and e-mail etiquette
**Other Information**
This is not a supervisory position.
This position does not have any financial responsibilities.
No, this position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time
This position does not require security clearance.
**Background Check**
* Standard Enhanced
**To apply, visit**
jeid-44df5a37494d7e4d8aef46eba9480251 Customer Service Specialist, Retail Dining Kennesaw State University Kennesaw, GA To apply, please send all application materials to:
Kennesaw State University
GA *Please be sure to read the job posting carefully and submit all required information.*
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