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Service Coordinator
4 months ago
Role Description
This is a full-time on-site role as a Service Coordinator at Compactor Management Company, LLC located in Union City, CA. The Service Coordinator will be responsible for day-to-day tasks including phone etiquette, dispatching, customer satisfaction, communication, and providing excellent customer service.
Qualifications
- Professional Phone Etiquette, Dispatching Field Service Technicians, and Excellent Communication skills
- Customer Satisfaction and Customer Service skills
- Ability to handle high volume calls
- Excellent written and verbal communication skills
- Ability to multi-task and work in a fast-paced environment
- Problem-solving and decision-making skills
- Attention to detail and organizational skills
- Experience in a similar role is a plus
- Bilingual with Spanish a plus