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Patient Services Coordinator

2 months ago

Union, Kentucky, United States Gastro Health Full time
Gastro Health is looking for a Full-Time Patient Services Coordinator to enhance our operations

At Gastro Health, we pride ourselves on fostering a supportive work environment that encourages professional growth. Our team consists of dedicated coworkers and healthcare providers, ensuring consistent working hours.
This position provides:
  • A favorable work/life balance
  • No weekend or evening shifts - Monday through Friday
  • Paid holidays and vacation time
  • Opportunities for career advancement within a rapidly expanding team
  • Competitive salary
  • Comprehensive benefits package
Key Responsibilities:
  • Manage all incoming calls, directing them to the appropriate staff; take messages and assign tasks as needed for all care centers.
  • Schedule, confirm, and cancel patient appointments as required.
  • Handle referrals and update patient demographics from the patient portal.
  • Regularly check and respond to voicemail messages.
  • Verify patient health plan benefits and secure authorizations when necessary.
  • Assist patients with inquiries and concerns regarding medical procedures.
  • Request medical records from healthcare providers.
  • Process new prescriptions and refills, obtaining authorizations as needed.
  • Collect lab results, including urgent requests.
  • Perform additional duties as assigned.
Essential Qualifications:
  • High school diploma or equivalent required.
  • Minimum of 2 years of experience in medical administration preferred.
We provide a robust benefits package for our eligible employees:
  • 401(k) retirement plans with employer contributions of 3%.
  • Discretionary profit-sharing contributions of up to 4%.
  • Health insurance coverage.
  • Employer contributions to Health Savings Accounts (HSAs) and Health Reimbursement Arrangements (HRAs).
  • Dental and vision insurance.
  • Flexible spending accounts.
  • Voluntary life and disability insurance options.
  • Accident and hospital indemnity insurance.
  • Critical illness and identity theft insurance.
  • Legal and pet insurance.
  • Paid time off and discounts at local fitness centers.
  • Discounts with select partners.
Additionally, Gastro Health participates in a program that offers discounts on various entertainment and travel options.

Gastro Health stands as one of the largest gastroenterology multi-specialty groups in the United States, with a vast network of locations nationwide. Our team is comprised of leading gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are committed to delivering exceptional medical care and a superior healthcare experience.

Gastro Health is proud to be an Equal Opportunity Employer, ensuring a diverse and inclusive workplace. We do not discriminate based on race, color, gender, disability, protected veteran status, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by law.

We appreciate your interest in becoming a part of the Gastro Health family.