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Training Coordinator

3 months ago

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The Training Coordinator (Internal Title: Training Specialist) is responsible for the coordination of and logistical support for all training programs with the objective of ensuring that each new hire is supported and has a solid base to begin their career. Additionally, this individual manages the communication, training logistics, training documents, event needs, and more.


The ideal candidate for this role is an individual with strong time management and organizational skills. They are an effective communicator with experience in customer service.


Schedule - Monday- Friday, standard business hours. Following the training period (commonly ~2 weeks), this role will move to a hybrid schedule working 3 days onsite and 2 days remotely.


This role is not eligible as a fully remote role. The Training Coordinator reports to our Louisville, KY corporate office 3 days per week.


Responsibilities

  • Manage all logistic and administrative items for training events, including but not limited to agendas, calendar invitations, email communications, assignment tracking, and attendee rosters.
  • Provide administrative support for all training programs, including maintaining inventory of materials and timely editing, printing and assembling of weekly training shipments to participants for the upcoming programs.
  • Moderate virtual training by managing virtual classroom settings, monitoring the chat and attendance, organizing breakout rooms, and supporting the facilitator with any technical needs or support.
  • Field questions and requests from training participants and facilitators as needed.
  • Update and maintain training agendas, presentations, and materials.
  • Support in-person trainings and events by greeting attendees, responding to questions, and providing any needed technical assistance.
  • Act as primary contact for the facilitators/hosts of in-person and virtual trainings to ensure room set up and equipment meets the needs of the class.
  • Coordinate travel and accommodation bookings for onboarding and training events, as needed.
  • Assist with the development of new training material as needed.
  • May perform other duties as needed and/or assigned.


Qualifications

  • Bachelor’s degree from an accredited university in Organizational Development, Human Resources, or other related major is preferred.
  • Experience managing multiple projects simultaneously with moderate supervision.
  • Excellent verbal and written communication skills.
  • Demonstrated proficiency with desktop applications: Microsoft Word, Excel, PowerPoint, Access, Outlook, etc.
  • Demonstrate the ability to work within timelines, company structures, and budgets for the successful completion of project