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![WorldLink US](https://media.trabajo.org/img/noimg.jpg)
Retail Channel Operations Manager
1 month ago
TITLE: Retail Channel Operations Manager
POSITION TYPE: Full Time (W2)
LOCATION: Plano, TX
ABOUT WorldLink:
WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today’s most cutting-edge digital technologies to create value and grow.
Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.
We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.
For more information about our craft, visit .
WHO we’re looking for:
We are looking for a Retail Channel Operations Manager who will be responsible for collaborating and leading the internal and external teams along with the National Retail Account Customer. Some of the groups you will be working with include, the Retail Training Organization, Outside Vendors, 3PL Support Teams, Sales Account Teams, Retail Visual Merchandising, Retail Fixture Development, Retail Design, Channel Marketing, Retail Finance, Field organization and the Retail GTM Strategy teams at both the Global and North American levels to bring operational execution and services to life in National Retail stores.
Role and Responsibilities:
- Drive and own the National Retail channel strategy execution and be the operational voice.
- Collaborate across teams, think strategically, develop operational briefs and strategies. have
- Manage multiple projects across different work streams, pre-plan, be solution and detailed oriented, able to pivot quickly and drive change in a fast-paced environment.
- Convey complex ideas in simple, effective ways that influence, inform and educate audiences at all levels in the organization.
- Interact with Executive Leadership across Retail and other departments, globally and within cross functional areas, to help move the retail experience forward.
- Be a fierce advocate for the Channel Operations team, driving repeatability, stability, and intuitiveness into everything you do.
- Explain complicated, detailed, and quickly changing facts to the Channel Operations Team as well as the retail leadership team in a succinct, easy to understand manner.
Required Experience and Education:
- 7 years of relevant retail experience required.
- Bachelor’s Degree.
- Demonstrated experience and success working with multiple retail accounts and retail operation teams.
- Strong Proficiency in Power Point, Word, and Excel.
Necessary Skills and Attributes:
- Self-motivated individual with the ability to thrive in a team-based or independent environment.
- Detail-oriented with strong organization skills.
- Ability to work in a fast-paced environment.
- Limited supervision and the exercise of discretion.
- Ability to Project Manage is highly desired.
- Strength in working cross functionally, harnessing a collaborative team environment and being able to lead project work independently within a large dynamic team and organization while driving end-to-end planning.
- Adaptability to move quickly at the pace of the consumer and work in a constantly evolving environment, making decisive decisions and pivoting when needed.
- Outstanding written and communications skills, and time management skills.
Physical Demands:
The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds. Specific vision abilities required by the job include ability to distinguish the nature of objects by using the eye. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90%+) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity.
Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. May require working additional time beyond normal schedule and periodic travel.
WHAT we’ll bring:
During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include:
- Medical Plans
- Dental Plans
- Vision Plan
- Life & Accidental Death & Dismemberment
- Short-Term Disability
- Long-Term Disability
- Critical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection
- 401(k)
WHAT you should know:
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us.
This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.