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Channels Sales Operations

3 months ago

Plano, United States Palo Alto Networks Full time
Job DescriptionJob DescriptionCompany Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with personalization and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office with some flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate on the industry’s best cybersecurity solutions together

Job Description

Your Career

We are seeking a forward-thinking, enthusiastic, and experienced channel operations senior analyst for the Worldwide Ecosystem Operations team who will help support the channel partner ecosystem.

You will have the opportunity to drive significant value for our global ecosystem organization, thereby impacting the success of our company at large. You will be responsible for leading the operational components of our partner compliance program in conjunction with channel sales leadership and our Global Partner Experience team.  In addition, you will act as our team’s liaison with our Data Governance organization to ensure data hygiene related to SFDC, Quoting Tools, fiscal year planning, territory management rules, etc.  This position requires a deep understanding of cybersecurity, indirect routes to market (resellers and distributors, system integrators, service providers, technology partnerships, etc.), channel programs, systems and tools in support of a sales organization, and the creation, management, and execution of end-to-end solutions.

Your Impact

  • Support the NextWave partner program compliance process as a subject matter expert and ensure compliance data is accurately recorded in the PRM system
  • Project manage partner compliance process changes (e.g., system level BI and data changes, partner level changes, exception process handling, notifications to partners, etc.) in collaboration with the partner program team
  • Provide broad based operational support to our NextWave partner program, particularly by responding to inbound requests from channel partners and internal partner ecosystem stakeholders
  • Manage incentives and rebates related to partner referrals and master agents
  • Implement process and system improvements, partner program changes, and create enablement material for the Ecosystem sales organization and partners
  • Assist with integration tasks related to corporate acquisitions - data cleansing / integration exercises, partner onboarding support, and working with the partner program team to develop necessary communications
  • Initiate and establish strong trusted partnerships with key stakeholders at all levels in the organization to ensure alignment and ongoing effectiveness
  • Assist with tool maintenance and clean-up projects (SFDC hygiene, etc.)
  • Manage and execute ad-hoc projects
Qualifications

Your Experience

  • Experience in Ecosystem sales organizations (partners, distributors, cloud service providers, system integrators, etc.)
  • Experience with supporting a partner program and its various components (e.g., onboarding, compliance, deal registration, rebates and incentives, partner master data management, etc.
  • Building and distributing enablement and training materials on various Ecosystem sales operations processes
  • Experience with SFDC, PRM tools, data governance / data hygiene activities, and Experience in identifying Ecosystem process issues, building recommendations and implementing strategies to optimize performance
  • Excellent verbal, written, and presentation skills for all levels in the organization
  • Change agent with stakeholder / client management experience
  • Effective communicator that can get participants passionate about topics being presented
  • Experience with G-suite (Sheets, Docs, Slides), ServiceNow, and SFDC (sales hygiene, reporting, maintenance)


Additional Information

The Team

Palo Alto Networks has brought technology to market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers to help them understand how our products can secure their environment. This is where our sales operation teams come in. 

Our Sales Operation Team members support our sales account managers and systems engineers to assist in large organization’s migrations to more cybersecurity. Sales operations work behind the scenes to make sure that our sales relationships run smoothly, enabling and empowering the teams across the world. As part of our sales operations, you support the sales team by providing research, reports, and craft and support systems and processes that enable the process of sales. You are committed to your team’s success – and enjoy pitching in to assist when it comes to solutions selling, learning, and development. It’s a true partnership, one built on building the best cybersecurity solutions for each individual client.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $100,800/yr to $163,000/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.