Current jobs related to AV Technical Support Specialist - Boston - Optomi
-
IT Support Specialist
3 weeks ago
Boston, United States Roessel Joy Full timeJob Description Roessel Joy has partnered with a growing organization located in Boston, MA to seek out an IT Support Specialist. The IT Support Specialist is responsible for providing first-level phone and email support on various technical issues involving hardware and software. In this position, you will be the first line of support. You will handle...
-
IT/AV Service Senior Specialist
1 month ago
Boston, Massachusetts, United States Boston Consulting Group Full timeWHAT YOU'LL DOWe are seeking a Senior Audiovisual Technician who can effectively lead our team's day-to-day operations with a keen eye for detail and exceptional organizational skills. The ideal candidate will oversee the scheduling and execution of audiovisual projects and meetings, ensuring that every task is completed on time and to the highest quality...
-
Audiovisual Support Specialist
3 days ago
Boston, Massachusetts, United States The Boston Athenaeum Full timeJob OverviewThe Audiovisual Support Specialist plays a crucial role in managing and maintaining audiovisual systems at a prestigious institution. This position is responsible for ensuring the seamless operation of AV equipment and providing essential IT support for desktop and laptop systems.Key ResponsibilitiesAV Systems Management: Oversee the operation...
-
Technical Support Specialist
3 days ago
Boston, Massachusetts, United States Snyk Full timeAbout the RoleWe are seeking an experienced Technical Support Specialist to join our team at Snyk. As a Technical Support Specialist, you will play a critical role in delivering exceptional customer support and ensuring that our customers receive the highest level of service.Key ResponsibilitiesProvide comprehensive customer support through various channels,...
-
Commercial AV Installation Technician
1 month ago
Boston, United States SmartSource Technical Solutions Full timeSmartSource is seeking a dedicated Commercial AV Installation/Service Technician for a full time position at our customers sites in the Boston MA area.Below are some of the details:SKILL SET:Commercial AV Installation/Service experienceExcellent Understanding of conferencing platforms (Teams, Zoom, Webex, etc.).Knowledge of CrestronCTS preferredExperience...
-
Commercial AV Installation Technician
1 month ago
Boston, United States SmartSource Technical Solutions Full timeSmartSource is seeking a dedicated Commercial AV Installation/Service Technician for a full time position at our customers sites in the Boston MA area.Below are some of the details:SKILL SET:Commercial AV Installation/Service experienceExcellent Understanding of conferencing platforms (Teams, Zoom, Webex, etc.).Knowledge of CrestronCTS preferredExperience...
-
Technical Support Specialist
3 days ago
Boston, Massachusetts, United States TEKsystems Full timePosition OverviewContract Position - Renewable AnnuallyOnsite RoleLevel 2 IT SupportAbout TEKsystems: TEKsystems is a leader in technology solutions, committed to delivering superior IT services to our clients.Job Summary: The Technical Support Specialist will provide exceptional technical assistance to end-users through various support channels and tools....
-
AV Field Service Technician
1 week ago
Boston, United States KARL STORZ Endoscopy - America Full timeTravel will be required up to 80%-90%, Mon – Fri most weeks of the year with the potential for a weekend project every 6th week. Travel will be local when possible but it very well could be from coast to coast depending upon business needs. Flexible scheduling is required to accommodate customer needs. Job Purpose and Core Tasks The...
-
AV Field Service Technician
1 month ago
Boston, United States KARL STORZ Endoscopy - America Full timeTravel will be required up to 80%-90%, Mon – Fri most weeks of the year with the potential for a weekend project every 6th week. Travel will be local when possible but it very well could be from coast to coast depending upon business needs. Flexible scheduling is required to accommodate customer needs. Job Purpose and Core Tasks The...
-
Technical Support Specialist
1 week ago
Boston, Massachusetts, United States Blue Mantis Full timeJob OverviewThe Onsite Technical Support Specialist is responsible for delivering assistance to end users, providing support both in-person and remotely through a ticketing system. This role entails identifying issues, documenting incidents, and resolving problems for clients of Blue Mantis. The technician typically operates on-site at client locations.Key...
-
IT Help Desk Support Specialist
2 months ago
Boston, United States Capstone IT Staffing Full timeIT Help Desk Support Specialist JOB-4332Location: Onsight M-Fri; Canton, MAEmployment Type: 4-month ContractCompensation: $28-$35/hr.+, Based on experience*Note: For this position, we are unable to provide visa sponsorship and unable to work with 3rd parties. *Capstone IT is assisting our client, a leading insurance company, in hiring a Help Desk Support...
-
IT Support Specialist
1 month ago
Boston, Massachusetts, United States WHOOP Full timeAt WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.WHOOP is hiring an IT Support Specialist to provide exceptional technical support to our end-users, ensuring seamless operations and user satisfaction. In this role, you will be pivotal...
-
Technical Support Specialist
7 days ago
Boston, Massachusetts, United States Guggenheim Partners Full timeThe Technical Support Specialist plays a crucial role in delivering assistance and technical guidance to users concerning their computer systems, software applications, and hardware devices. This role encompasses troubleshooting and resolving technical challenges, managing service requests, and maintaining a high standard of user satisfaction. The ideal...
-
Laboratory Support Specialist
3 months ago
Boston, United States Mentor Technical Group Full timeJob DescriptionJob DescriptionMentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and...
-
Technical Support Specialist
3 days ago
Boston, Massachusetts, United States Guggenheim Partners Full timeThe Technical Support Specialist plays a crucial role in delivering assistance and troubleshooting for end-users concerning their computing devices, software applications, and hardware components. This role encompasses identifying and resolving technical issues, managing service requests, and maintaining a high standard of user satisfaction. The ideal...
-
Technical Support Specialist
1 week ago
Boston, Massachusetts, United States InterSystems Full timePosition OverviewThis role involves the setup and installation of computing devices and printing solutions, assisting with the procurement and management of IT assets, supporting special events, and undertaking various projects as needed. This is a fantastic entry-level position for individuals with a solid grasp of computer systems and a keen interest in...
-
Technical Support Specialist
7 days ago
Boston, Massachusetts, United States Blue Mantis Full timeJob OverviewThe Onsite Technical Support Specialist plays a crucial role in assisting end users through various channels including in-person, telephonic, and via a ticketing system. This position is responsible for diagnosing issues, documenting incidents, and providing effective solutions for clients of Blue Mantis.Key ResponsibilitiesAddress and resolve...
-
Technical Support Specialist
3 days ago
Boston, Massachusetts, United States InterSystems Full timeThis role entails the setup and installation of computing devices and printers, assisting with IT asset procurement and inventory oversight, organizing special event setups and breakdowns, along with various other assigned projects. This is a remarkable entry-level opportunity for individuals possessing a solid grasp of computer systems and a keen interest...
-
AV Field Service Technician
1 month ago
Boston, United States KARL STORZ Endoscopy - America Full timeTravel will be required up to 80%-90%, Mon – Fri most weeks of the year with the potential for a weekend project every 6th week. Travel will be local when possible but it very well could be from coast to coast depending upon business needs. Flexible scheduling is required to accommodate customer needs. Job Purpose and Core Tasks The...
-
AV Field Service Technician
1 week ago
Boston, United States KARL STORZ Endoscopy - America Full timeTravel will be required up to 80%-90%, Mon – Fri most weeks of the year with the potential for a weekend project every 6th week. Travel will be local when possible but it very well could be from coast to coast depending upon business needs. Flexible scheduling is required to accommodate customer needs. Job Purpose and Core Tasks The...
![Optomi](https://media.trabajo.org/img/noimg.jpg)
AV Technical Support Specialist
1 month ago
AV Technical Support Specialist
*12-month Contract to hire*
Onsite in Boston, MA (Occasional WFH Days)
Optomi, in partnership with an international business consulting company, is seeking a Senior AV Support Specialist to join their innovative team. This role involves supporting internal customers with engaging technology, including robotics, holograms, and collaboration platforms. The ideal candidate will possess a blend of technical expertise and a customer support mindset, ensuring seamless operation and exceptional service for our executive and account teams.
Key Responsibilities:
Sessions Support:
- Facilitate and support lab sessions, workshops designed to tackle challenges such as integrating AI into HR models.
- Provide dedicated support for sessions, including virtual and hybrid elements, to ensure a smooth and engaging experience.
- Demonstrate and assist with advanced technologies like 3D printing and AI to executives and account teams.
Customer Engagement:
- Deliver white-glove service to executives, ensuring a high level of customer satisfaction.
- Work closely with account teams to understand their needs and provide tailored AV and tech solutions.
- Schedule lab sessions and assign appropriate technicians to support.
Technical and Backend Support:
- Manage backend support tasks, including asset and inventory management, ensuring all equipment is well-maintained and operational.
- Perform administrative duties to support training and operational efficiency.
- Troubleshoot and resolve technical issues, demonstrating a high level of technical proficiency.
Required Skills and Experience:
- Proven experience in AV support, particularly in meeting room setups and understanding signal flow for video and audio.
- Strong customer support skills, with an emphasis on providing exceptional service to executives and high-profile clients.
- Technical expertise to operate and troubleshoot advanced technologies used in collaboration and innovation sessions.
- Ability to manage and maintain technical assets and inventory efficiently.
- Familiarity with innovative technologies such as robotics, holograms, 3D printing, and AI is a plus.
Qualifications:
- Bachelor's degree in a relevant field or equivalent work experience.
- Prior experience in a similar role, particularly within a professional AV or IT support environment.
- Excellent communication and interpersonal skills, with a focus on customer satisfaction.
- Strong problem-solving abilities and technical acumen.
Additional Information:
- This role involves both virtual and in-person support, requiring flexibility and adaptability.
- The candidate must be able to work collaboratively with various teams and stakeholders.