Customer Solutions Program Manager

4 weeks ago


Elkhart, United States KB Search Team Full time

Are you a manufacturing/distribution leader who dreams of moving into a critical role in leading customer solutions for a growing supply chain optimization company? Do you understand what an end-to-end customer solution would look like? Working closely with sales, operations, engineering, and technology you will assemble best in class manufacturing, assembly, kitting, and fulfillment solutions for existing and new customers. This is a newly created position with the potential to add a future direct report.

You'll be

  • Collaborating with Sales and Account Management to gather initiative requirement
  • Creating a scope map
  • Providing consistent and clear communication through progress meetings through the Solution Development phase
  • Driving follow up of action items, decisions, and completion of activities
  • Providing perspective and support on know-how and best practices applying end-to-end supply chain thinking and lean principles
  • Collaborating with the pricing team to create competitive value propositions
  • Ensuring smooth knowledge transfers to implementation and operations teams

Your background should include

  • Bachelor's degreed in Business or Engineering
  • 10+ years of experience in at least two of the following: manufacturing/chemical blending; assembly/kitting; Fulfillment/ distribution
  • Being a whiz in project management
  • Process-oriented track record
  • Strong supply chain management experience
  • Solid relationship building skills
  • Excellent strategic and communication skills

Here you will enjoy

  • A hybrid work environment that offers a great deal of flexibility.
  • A company that is dedicated to employee development and promote internally
  • A culture of treating people according to company values: Work as one team; Deliver Results; Make a lasting impact; Be scrappy; Learn continuously
  • A generous benefits package, beginning on your first day of employment, includes medical, vision, dental, STD, LTD, PTO, EAP, FSA, PTO.
  • Free onsite health clinic in multiple work locations

There is no relocation assistance. You may live within a reasonable commute of any of the following office locations: Elkhart IN, Carmel, IN, or Northwest Chicago



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