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Social Media Specialist

1 month ago

Mountain View, United States TEKsystems Full time

Location: Candidates must be local to the following cities: Mountain View, CA | Los Angeles, CA | San Francisco, CA | Tucson, AZ | San Diego, CA

This contract is remote however the team intends to hire this candidate on full-time with budget approval and will require 2 days on-site to the above

locations for full-time consideration.

Contract Length: 12 months

Rate: 45/hour

 

Duties

  • Bring a strategic focus to our community management discipline, ensuring insights from the community are driving strategic decisions over time. Set new standards and further enhance best practices uniquely tailored to our channels and strategic objectives. Manage the social channels for a company executive, including posting, monitoring and engaging their behalf Draw out key insights from top-performing content, platform trends, and customer conversation themes. Conceptualize and optimize content accordingly. Ensure that relevant team members are getting the information they need, keeping a close watch on the frontline to provide a constant feedback loop between our customers and our teams. Behave as our customer’s number one advocate. Serve as the eyes and ears of the organization to deliver customer-first responses and solutions. Drive employee advocacy through our Digital Ambassador program. Leverage social listening to inform strategy based on what's being discussed, and provide voice of consumer reporting during times of crisis.

Skills

Expert of social media usage, platforms, and community management best practices

Minimum 3 years experience in a community management or similar role

Skilled writer with experience across a diverse portfolio of brands and channels

Experience publishing across all major social media platforms for a brand

Ability to identify and track relevant community KPIs

Excellent communication skills Attention to detail, critical-thinker, and problem-solver

Ability to be nimble as the capability is in early stages and growing rapidly

Heart for the customer

Ability to make decisions, prioritize, and work cross-functionally

Collaborative self-starter

Education (if required) : BA/BS in communications, marketing, or digital media or equivalent experience

 

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.