Director of Clinical Operations

1 month ago

Tampa, United States Strategic Talent Partners Full time

Our client is a premier concierge medical practice dedicated to providing personalized, high-quality healthcare to their clients. With a focus on exceptional service, this person will be operating two facilities and are committed to ensuring the best possible patient outcomes. Our client is seeking a dynamic and experienced Director of Clinical Operations to join their leadership team and oversee clinical operations at both locations.


Position Summary: The Director of Clinical Operations is a key leadership position responsible for overseeing and managing the clinical operations of our two facilities. This role ensures the delivery of high-quality patient care, operational efficiency, and regulatory compliance. The ideal candidate is at minimum a licensed registered nurse with a strong background in clinical management and a passion for patient-centered care.


Key Responsibilities:

Leadership and Management:

  • Provide strategic direction and leadership to clinical staff across both facilities.
  • Collaborate with the COO and other leadership team members to develop and implement clinical policies, procedures, and protocols.
  • Foster a positive and collaborative work environment, promoting teamwork and professional development.
  • Oversee training and performance management of clinical staff.


Clinical Operations:

  • Ensure the highest standards of patient care are maintained at all times.
  • Monitor and evaluate clinical services to ensure they meet established standards and regulatory requirements.
  • Develop and implement quality improvement initiatives to enhance patient care and operational efficiency.
  • Manage clinical workflows, ensuring optimal utilization of resources and staffing.


Regulatory Compliance:

  • Ensure compliance with all relevant federal, state, and local regulations.
  • Maintain up-to-date knowledge of industry standards and best practices.
  • Prepare for and oversee inspections and audits by regulatory bodies.


Patient Experience:

  • Promote a patient-centered approach to care, ensuring a positive and seamless experience for all patients.
  • Address and resolve patient concerns and complaints promptly and effectively.
  • Implement programs to improve patient satisfaction and engagement.


Financial Management:

  • Develop and manage clinical budgets, ensuring cost-effective delivery of services.
  • Monitor financial performance of clinical operations and implement strategies to optimize revenue and control expenses.
  • Collaborate with the finance team to ensure accurate billing and coding practices.


Qualifications:

  • Minimum of a Bachelor's degree in Nursing (BSN); Master’s degree in Nursing, Healthcare Administration, or a related field preferred.
  • Current, at minimum unrestricted Registered Nurse (RN) license.
  • Minimum of 5 years of clinical management experience, preferably in a concierge or private practice setting, but open to other settings.
  • Strong leadership and organizational skills with the ability to manage multiple priorities.
  • Excellent communication and interpersonal skills.
  • In-depth knowledge of healthcare regulations and standards.
  • Proven track record of improving clinical operations and patient outcomes.

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