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Site Reliability Engineer
2 months ago
Job Description
Acts as a highly trained and experienced technology expert on host platform(s) to ensure reliability and stability of the assigned platforms and systems. Completes technical tasks (complex and otherwise), leads projects, mentors’ others, troubleshoots issues, research new methods and systems, provides off hours support (on-call) as a part of a rotation, all under minimal supervision
Responsibilities
- Provides consultation for non-system administrator, development team and infrastructure teams with the design and support of host systems with client and internal applications.
- Analyzes, designs, and implements host systems upgrades and expansions accurately without adversely affecting systems availability.
- Communicates system trends, issues and outages to management and peers through evaluating, implementing, maintaining, and improving host systems management tools.
- Optimizes client and internal satisfaction through teamwork and a strong commitment to customer service.
- Mentor 1st/2nd/3rd level host systems support persons by addressing issues, questions, and problems.
- Serve as lead advisor in Severity Level 1 and Crit Sit situations.
- Manages configuration and change control of host systems.
- Responsibility for host systems security and support to peers with security issues.
- Performs other duties as assigned.
Education and Experience
- Bachelors of Science in Computer Science or a related technical field or an equivalent combination of education and experience.
- 6 years of enterprise host systems administration experience, host configuration management and production support.
- In-depth experience with operating system architecture, design, concepts, analysis, host system hardware and LPAR/virtualization fundamentals.
- Experience designing enterprise host server systems incorporating the appropriate balance of performance, cost, availability, redundancy, fault tolerance, high availability, security, and other factors.
Professional Certification(s):
- For distributed host systems, certifications are required in 1 area such as: A+ Security, Linux+, VCP, CCA, HP ASE, MCSE, or MCITP (with defined certification track). For other platforms, a relevant system certification such as IBM Certified System Administrator (AIX, iSeries, WebSphere) and/or VMWare System Certification. 2 certifications preferred.
Technical Skills and Knowledge:
- Ability to manage multiple tasks in a time-critical production environment. Ability to lead projects with several enterprise teams. Must be able to handle the lead role in 3 or more concurrent projects.
- Ability to research and develop systems and security specifications for the next generation of hardware/software platforms.
- Ability to design, test, and document the use of new features and procedures to improve server systems and security operations.
- Ability to gather, interpret, document, evaluate, and design architectural system requirements.
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