Desktop Support Technician
3 months ago
Job Title: Desktop Support Technician
Location: Lincoln, NE 68508
Duration: 3 months Contract to hire
KEY RESPONSIBILITIES:
- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
- Documents, maintains, upgrades or replaces hardware and software systems, such as desktops, Point of Sale (POS) devices, and printers.
- Trains employees, identifies, analyzes, and repairs product failures, orders, and replaces parts as needed.
- Maintain good customer focus meeting deadlines and service level agreements (SLAs)
Is it a good fit? (Requirements):
- A high school diploma requires, post-secondary education in a related field or equivalent work experience preferred
- 2-3 Years of relevant experience in IT technical support for desktops, and networks is a plus
- Excellent problem-solving skills
- Excellent customer relationship skills
- Strong written and oral communication skills
- General knowledge and experience with at least one desktop imaging software package preferred
- General knowledge of TCP/IP networks and WindoL
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