Desktop Support Technician

3 months ago


Lincoln, United States Motion Recruitment Full time

Job Title: Desktop Support Technician

Location: Lincoln, NE 68508

Duration: 3 months Contract to hire

KEY RESPONSIBILITIES:

  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
  • Documents, maintains, upgrades or replaces hardware and software systems, such as desktops, Point of Sale (POS) devices, and printers.
  • Trains employees, identifies, analyzes, and repairs product failures, orders, and replaces parts as needed.
  • Maintain good customer focus meeting deadlines and service level agreements (SLAs)

Is it a good fit? (Requirements):

  • A high school diploma requires, post-secondary education in a related field or equivalent work experience preferred
  • 2-3 Years of relevant experience in IT technical support for desktops, and networks is a plus
  • Excellent problem-solving skills
  • Excellent customer relationship skills
  • Strong written and oral communication skills
  • General knowledge and experience with at least one desktop imaging software package preferred
  • General knowledge of TCP/IP networks and WindoL


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