Customer Service Manager

2 weeks ago


Manchester, United States Waste Connections Full time

We have an immediate opening for a multitaskingCustomer Service Managerto join our team at ourPenn WasteCandidates with a Degree and/or prior management experience are preferred.

Responsibilities:

  • Supervise personnel, which typically includes hiring, firing and performance management through employee evaluations, training, work allocation, problem resolution and enforcing progressive discipline
  • Manage daily administrative operations of a department including establishing work priorities; assist in resolving problems related to the day-to-day operations of the unit
  • Oversee the customer service department
  • Provide and/or oversee the provision of administrative assistance and support to the district manager, to include problem solving, project planning and management, fiscal management, day-to-day office coordination, and clerical services
  • Assist with the development and implementation of reporting procedures
  • Coordinate department programs, seminars, workshops, travel arrangements, special projects, and/or events; may coordinate program/project development and planning
  • Promote Waste Connections standard operating procedures, which assure efficient environmentally correct and safe workplace practices
  • Demonstrate the ability to become proficient in the use of proprietary operational systems
  • Other duties assigned as needed

Requirements:

  • Bachelors Degree preferred; equivalent work experience will be considered
  • 3 years directly related management expertise
  • Management experience in a call center environment is preferred
  • Knowledge of MS Word and Excel
  • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments
  • Organizing and coordinating skills
  • Knowledge of accounting procedures
  • Ability to communicate effectively, both orally and in writing
  • Knowledge of management principles and practices
  • Knowledge of supplies, equipment, and/or services ordering and inventory control
  • Ability to analyze and solve problems
  • Ability to gather data, compile information, and prepare reports
  • Ability to foster a cooperative work environment

We offer excellent Family benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities to‘Connect with Your Future‘.

Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minority/Female/Disabled/Veterans)



  • Manchester, United States Waste Connections Full time

    We have an immediate opening for a multitasking Customer Service Manager to join our team at our Penn Waste! Candidates with a Degree and/or prior management experience are preferred. Responsibilities: * Supervise personnel, which typically includes hiring, firing and performance management through employee evaluations, training, work allocation, problem...


  • Manchester, United States Hannaford Supermarkets Full time

    Address: USA-NH-Manchester-79 Bicentennial Drive Store Code: Store 08177 Management (2756249) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only...


  • Manchester, New Hampshire, United States Hannaford Supermarkets Full time

    Job SummaryAs a Customer Service Operations Manager at Hannaford Supermarkets, you will be responsible for managing retail operations for assigned departments, making decisions that impact store associates, merchandise quality, and customer service. You will build strong relationships with associates and customers, promote a positive culture, and ensure...


  • Manchester, New Hampshire, United States Veterans Canteen Service Full time

    Job Summary: We are seeking a Retail Sales Associate to join our team at the Veterans Canteen Service. As a Retail Sales Associate, you will provide exceptional customer service to our customers, including Veterans and their caregivers. You will be responsible for operating a cash register, processing transactions, and maintaining a clean and organized store...


  • Manchester, New Hampshire, United States Hannaford Supermarkets Full time

    Job Summary:Hannaford Supermarkets is seeking a skilled Customer Service Operations Manager to oversee retail operations for assigned departments, driving decision-making that impacts store associates, merchandise quality, and customer satisfaction. This role involves fostering a positive environment, ensuring quality standards are met, and maintaining store...


  • Manchester, United States Hannaford Supermarkets Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 398464 external USA-NH-Manchester Address: USA-NH-Manchester-201 John Devine Drive Store Code: Store 08164 Customer Service (7241946) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local...


  • Manchester, New Hampshire, United States Hannaford Supermarkets Full time

    Hannaford Supermarkets is committed to delivering exceptional customer experiences. As a Customer Service Leader, you will play a critical role in ensuring that our customers receive the highest level of service and support.Key Responsibilities:Customer Service: Provide exceptional customer service, resolving issues quickly and courteously.Team Management:...


  • Manchester, New Hampshire, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a talented Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for taking orders, providing exceptional customer service, and ensuring a positive experience for our customers. Your role will involve working closely with our delivery drivers, restaurant staff,...


  • Manchester, New Hampshire, United States Hannaford Full time

    Customer Service Leader Job DescriptionAs a Customer Service Leader at Hannaford, you will be responsible for delivering exceptional customer service and ensuring that our Front End standards are met. Your key responsibilities will include:Providing fast, easy, flexible, and friendly service to customersAssisting the Customer Service Manager and Assistant...


  • Manchester, United States Bangor Savings Bank Full time

    FUNCTION: This position provides excellent customer service and a full range of banking services with an emphasis on developing, building and retaining strong customer relationships for customers with basic deposit and lending needs. Processes routine and complex teller transactions efficiently and accurately while meeting the Banks Customer Experience...


  • Manchester, New Hampshire, United States Dave & Buster Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our team at Dave & Buster's. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring their experience is enjoyable and memorable.Key Responsibilities:Provide timely and...


  • Manchester, New Hampshire, United States Dayton Freight Full time

    Job OverviewDayton Freight is seeking a skilled Customer Service Representative to join our team. As a key member of our Service Center, you will be responsible for providing exceptional customer service to our clients, ensuring their freight needs are met with efficiency and professionalism.Key ResponsibilitiesAssist customers with freight pickup requests,...


  • Manchester, New Hampshire, United States LoanMax Title Loans Full time

    Job Description:At LoanMax Title Loans, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, assisting with loan applications, and ensuring a seamless experience for our...


  • Manchester, New Hampshire, United States Fifth Third Full time

    Make a Difference in BankingAt Fifth Third Bank, we're committed to providing exceptional customer service and building strong relationships with our clients. As a Customer Service Representative, you'll play a vital role in achieving this goal.Key Responsibilities:• Provide top-notch customer service in all interactions, ensuring that every customer feels...


  • Manchester, New Hampshire, United States Domino's Franchise Full time

    Job DescriptionAt Domino's Pizza, we're looking for a Customer Service Representative to join our team. As a key member of our team, you will be responsible for taking orders, making pizzas, and providing exceptional customer service. You must have an outgoing personality, be efficient and energetic, and be willing to work in a fast-paced environment. We...


  • Manchester, New Hampshire, United States Fifth Third Full time

    Customer Service RepresentativeAt Fifth Third Bank, we're committed to making banking a better experience for our customers. As a Customer Service Representative, you'll play a critical role in delivering exceptional service and building strong relationships with our clients.Key Responsibilities: Provide top-notch customer service in all interactions,...


  • Manchester, New Hampshire, United States Global Partners Full time

    About the Role:We are seeking a highly motivated and customer-focused Guest Service Associate/Cashier to join our team at Global Partners LP. As a Guest Service Associate, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide...


  • Manchester, United States Waste Connections Full time

    Essential Duties and Responsibilities:Communicate with customers and potential customers by phone, mail, e-mail or fax regarding commercial accounts, change in service, pick up days, billing, service issues, etc.Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary...


  • Manchester, New Hampshire, United States Eversource Energy Full time

    Role and Scope of Position:An entry-level position within the Contact Center, responsible for receiving and responding to customer inquiries and complaints related to various customer service matters. The ideal candidate will possess excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences.Key...


  • Manchester, United States Marcone HVAC Full time

    About API of NH and Delta T Headquartered in Manchester, New Hampshire, API of NH and Delta T is a distributor of heating and cooling products. Since 1969, they have valued themselves on delivering quality services customers can depend on, offering the best value in heating and cooling products. The company distributes products that include heating,...