Customer Service Representative

3 weeks ago


Manchester, New Hampshire, United States Fifth Third Full time
Make a Difference in Banking

At Fifth Third Bank, we're committed to providing exceptional customer service and building strong relationships with our clients. As a Customer Service Representative, you'll play a vital role in achieving this goal.

Key Responsibilities:

• Provide top-notch customer service in all interactions, ensuring that every customer feels valued and supported.

• Collaborate with Financial Center Managers to ensure seamless daily operations, including cash handling and record-keeping.

• Develop and maintain a deep understanding of our retail products and services, enabling you to effectively refer customers to the right business partners.

• Foster a positive and inclusive work environment, promoting a culture of respect and trust among colleagues and customers alike.

Requirements:

• High school diploma or equivalent required; prior experience in retail banking or customer service a plus.

• Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

• Strong analytical and problem-solving skills, with a keen eye for detail and a commitment to accuracy.

• Ability to work independently and as part of a team, with a focus on delivering exceptional results and exceeding customer expectations.

What We Offer:

• Competitive compensation and benefits package, including medical, dental, and vision coverage.

• Opportunities for professional growth and development, including training and mentorship programs.

• A dynamic and supportive work environment, with a focus on teamwork and collaboration.

• The chance to make a real difference in the lives of our customers and communities, while advancing your own career and personal goals.

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