Customer Service Representative

10 hours ago


Manchester, New Hampshire, United States Fifth Third Full time
Customer Service Representative

At Fifth Third Bank, we're committed to making banking a better experience for our customers. As a Customer Service Representative, you'll play a critical role in delivering exceptional service and building strong relationships with our clients.

Key Responsibilities:

Provide top-notch customer service in all interactions, ensuring that our customers feel valued and supported.

Collaborate with Financial Center Managers to ensure seamless operations and maintain a positive customer experience.

Develop and maintain a deep understanding of our retail products and services, enabling you to effectively refer customers to the right business partners.

Work closely with the CSR and Bankers to maintain a balanced and efficient office environment.

Stay up-to-date on bank policies and financial center procedures, ensuring that you're always equipped to make informed decisions.

Requirements:

High school diploma or equivalent required.

Excellent communication and interpersonal skills, with the ability to interact comfortably and confidently with the public.

Strong problem-solving and decision-making skills, with the ability to take initiative and demonstrate sound judgment.

Ability to work in a fast-paced environment and adapt to changing priorities.

What We Offer:

Competitive compensation and benefits package.

Opportunities for professional growth and development.

Collaborative and inclusive work environment.

Recognition and rewards for outstanding performance.

Join us at Fifth Third Bank and be part of a team that's dedicated to making a difference in the lives of our customers.

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