Information Technology System Administrator

1 month ago


Naperville, United States Robert Half Full time

We are searching for a skilled Network/Systems Administrator who is eager to utilize their technical expertise in a corporate environment. The successful candidate will primarily be responsible for resolving incoming level 2 and 3 tickets. The role will require both the maintenance of windows servers and router configuration.


Key Responsibilities:

- Resolve incoming level 2 & 3 tickets in a timely manner.

- Conduct regular maintenance on Windows Servers to ensure optimal performance.

- Configure and manage routers & switches across the network.

- Update and maintain Virtual Local Area Networks (VLAN’s).

- Building and migrating virtual machines to streamline operations.

- Convert physical servers to virtual servers for improved efficiency.

- Troubleshoot software installations, PCs, and VoIP issues.

- Perform reimaging of software as needed.

- Administration of O365 including group policy upkeep.

- Conduct domain testing in Azure.


Qualifications and Skills:

- Prior experience in customer service, ideally in a tech environment.

- Proficient in Windows 10/11 and O365 administration.

- Capability to perform regular support tasks while occasionally working on network servers.

- Able to manage a mix of tasks with 80% of work involving interactions with customers on the floor and 20% focused on patching and configuring switches and servers.

- Understanding VLAN is a must.


We are looking for an individual who is not just technically proficient but also capable of offering exceptional customer service. If you're ready to experience the vibrancy of a challenging yet rewarding tech environment, apply today.



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