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Payroll Specialist Time and Attendance

2 months ago

Duluth, United States WestRock Company Full time

Smurfit Westrock (NYSE: SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers, and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our integrity, respect, accountability and excellence values, we use leading science and technology to move fiber-based packaging forward.


The opportunity:

The Payroll Operations team is transforming how we work at WestRock. Multiple projects are currently underway to produce efficient and sustainable processes. The Payroll Systems team plays a vital role in the department’s day-to-day operations by providing timely support to our internal customers as the first point of contact for system-related issues. The team also supports multiple functions within payroll operations, such as payroll tax and administration. We work closely with the technology organization to identify and deliver solutions while addressing technical issues as they arise. This role will primarily support our timekeeping system but will work collaboratively amongst our payroll systems team.


We are looking for a payroll professional with an aptitude for technical solutions. An analyst on the Payroll Systems team is expected to demonstrate attention to detail and possess working knowledge and understanding of the functional components of payroll – primarily time and attendance. The candidate will be expected to regularly leverage their technical and functional expertise to deliver quality support to our internal customers.


How you will impact WestRock:

  • Researching, addressing, and triage issues reported by end-users and internal customers as needed
  • Ensure that employee’s time and attendance grants are processed in compliance to the terms of our collective bargaining agreements
  • Regularly engage with the team in recurring huddles and ad-hoc meetings to discuss issues
  • This role will ensure the timely and accurate triaging/progression of SNOW tickets.
  • This role will build and maintain relationships with Payroll’s vendors and internal business partners.
  • This role will read the CBA’s and conduct testing by comparing its terms to the system’s behavior
  • Fulfill the role as a subject matter expert for our time and attendance processes and procedures
  • Facilitate training and actively engage in delivering communications related to system updates
  • Respond to data requests, as needed
  • UAT Testing
  • Gathering system requirements and interpreting data to assess the system’s behavior
  • Knowledge-gathering and identifying best practices
  • Maintaining business relationships with internal and external business partners
  • Responding to tickets related to our timekeeping and payroll systems
  • Supporting general timekeeping and payroll-processing functions
  • Identifying opportunities for improvement
  • Project implementation and system maintenance


What you need to succeed:

  • Preferred: 3-5 Years of Payroll and/or Time and Attendance functional experience
  • Bachelor's Degree or equivalent in Finance, HR, Accounting, Computer Science or Management - Information Systems or related field.
  • 3-5 years of project coordination, business analyst experiences across multiple projects or initiatives

Excellent ability to understand technical concepts and communicate with non-technical audiences

  • Ability to read and understand potentially complex labor agreements
  • Ability to translate the requirements of the company’s labor agreements into the system’s configuration
  • Excellent analytical skills and ability to design and document functional specifications
  • Strong attention to detail in situations that involve complexity

Ability to work under tight deadlines at a fast pace

  • Fundamental knowledge of the functions related to time and attendance processes and procedures
  • Be self-directed, fast-paced, collaborative, results-oriented and able to swiftly adapt to change
  • Track record in coordinating and working with cross functional teams (IT and Business) in cross- domain solutions.
  • Very high proficiency with the MS suite of products (Word, Excel, PPT and SharePoint)
  • Being self-directed, fast-paced, collaborative, and results-oriented
  • Strong communication and collaboration skills and ability to work effectively in a global enterprise.
  • Ability to work under tight deadlines at a fast pace and maintain strong attention to detail.
  • Having an affinity for analysis and working with financial data.
  • Problem-solving skills to find multiple viable solutions for a challenge
  • Computer skills to use various tools needed for analysis (emphasis on MS Excel, BI)
  • Analytical skills to process large amounts of data
  • Critical thinking to determine what data and information is useful for the task


What we offer:

  • Corporate culture based on integrity, respect, accountability and excellence
  • Comprehensive training with numerous learning and development opportunities
  • An attractive salary reflecting skills, competencies and potential
  • A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.


Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.