Systems Analyst

4 weeks ago


Fountain Valley, United States TEC Group, Inc. Full time

Job Posting: Systems Analyst - Hybrid

Location: Fountain Valley, CA

Compensation: $80k-$95k


Role Overview:

Our client is looking for a skilled Systems Analyst to join their team in Fountain Valley, CA. In this role, the Systems Analyst will work under general supervision to review and assess system user requests, suggest improvements, and provide essential support to system users. The ideal candidate will be responsible for the planning, development, testing, and documentation of new and existing computer programs. If you have a knack for systems analysis and are looking for a new challenge, this opportunity is perfect for you.


Key Responsibilities:

  • Engage with users to understand their needs, evaluate possible solutions, and assess the impact of changes to application systems.
  • Effectively manage and prioritize support tickets to ensure timely service levels for clients.
  • Monitor project progress and maintain updated documentation to support continuous improvement efforts.
  • Identify recurring issues and proactively recommend solutions to prevent future problems.
  • Prioritize and analyze requirements to ensure they align with the company’s business goals.
  • Recommend process improvements to enhance business efficiency.
  • Provide ongoing support to both internal teams and external clients.
  • Maintain strong working relationships with IT staff, business partners, and external vendors.
  • Test software changes in development environments to assess potential impacts.
  • Perform regular software upgrades and enhancements to maintain system integrity.


Qualifications and Skills:

  • Strong written and verbal communication skills, including presentation capabilities.
  • Ability to work effectively within a team environment.
  • A logical and methodical approach to problem-solving.
  • Strong organizational skills with the ability to meet deadlines.
  • Proficiency with Microsoft Office Suite and Visio.


Preferred Experience:

  • Familiarity with ERP systems, CRM tools (Salesforce), and JDE.
  • Previous experience in the computer or IT industry is advantageous.


Educational Requirements:

  • A minimum of 2 years of experience in application support systems, supplemented by a Bachelor's degree in business information systems or a related field. Alternatively, a combination of experience and education that provides the necessary skills and knowledge will be considered.


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