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Communications Account Manager

3 months ago

Raleigh, United States Onward Search Full time

Onward Search needs a Communications Account Manager for an energy client. In this role, you will oversee the planning and implementation of all communications projects related to customer work to maintain message and brand uniformity and alignment with corporate strategies.


This is a project opportunity to work in-office 2-3 days/week in Charlotte, NC, or Raleigh, NC. For about 1-1.5 months, you must be available to work remotely after hours on an as-needed basis to support the storm/crisis account manager.



As a Communications Account Manager you’ll:

  • Act as the Account Manager and principal communications strategist, consultant, and coordinator for Advertising, Brand, and Creative Communications.
  • Facilitate the creation, execution, and assessment of communication strategies tailored to the client's profile to accomplish business objectives.
  • Collaborate with other units within the Corporate Communications department, offering information and insights to bolster the continuous planning and evaluation process.
  • Function as the primary point of contact for crucial clients regarding their communication initiatives.
  • Formulate and execute comprehensive project plans that encompass schedules and budgets.
  • Foster and maintain robust relationships with key clients by gaining a deep understanding of their businesses, objectives, clientele, and concerns. Maintain open lines of communication, striking the right balance between in-person interactions and participation in their meetings.
  • Collaborate with Creative Services teams across all aspects of marketing, advertising, and creative development, ensuring alignment with the defined strategy and maintaining the quality of work while adhering to budget and timeline constraints.
  • Collaborate with key clients and the External Digital Communications Channels team to enhance the company's online marketing platforms and guarantee compliance with established processes.



Skills & Experience needed:

  • Bachelor's degree in communications, journalism, public relations, English, or a related field.
  • 5-8 years of account management / creative project management experience in an advertising, marketing or communications agency or in-house agency is required.
  • Showcase experience in analysis and project management.
  • Exhibit strong written and verbal communication skills.
  • Hold a track record of producing integrated campaigns encompassing collateral, videos, digital media, social media, radio, and more.
  • Proficiency in Microsoft Office products, including Outlook, Word, PowerPoint, Excel, and SharePoint.
  • Familiarity with work management systems (e.g., Workamajig).
  • Excel in addressing and resolving communications issues with key clients.
  • Display the ability to establish, cultivate, and sustain robust client relationships.
  • Offer experience in providing communications guidance and counsel to clients.
  • Thrive in a highly matrixed work environment.
  • Demonstrate strategic communication planning, directly tied to measurable business outcomes.
  • Ability to work independently and collaboratively with various stakeholders, making well-informed decisions.
  • Exhibit high motivation, capable of delivering results with minimal direct supervision.
  • Handle conflict and contentious issues both internally and externally effectively.
  • Previous experience in the energy industry is advantageous.
  • Knowledge or experience with Kanban principles.


To be considered for this Communications Account Manager opportunity, apply today


What’s in our benefits packages:

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • 401k Program
  • Commuter Benefit
  • eLearning
  • Education Reimbursement
  • Ongoing Training & Development
  • *To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks.