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Desktop Support Specialist
4 months ago
The hourly rate is to $40 per hour.
* 2 to 8 years of IT Support / Service Desk Support.
* Responsible to provide a high level of L1 and L2 Desktop and Helpdesk support services to the user base, both on-site and remote.
* Troubleshoot software and computer peripherals, Active Directory and Group Policy.
* Provide support for Desktop and Laptop computers, printers and other equipment.
* Support MS Office, Office 365, and Skype for Business.
* Any knowledge of Windows Servers or Cloud / AWS, or Application Support is a plus.
* Suggest improvements to the operations.
