We have other current jobs related to this field that you can find below

  • End User Technical Support Analyst

    2 weeks ago

    Baton Rouge, United States HR Professional Consulting Full time

    HR Professionals is currently seeking candidates to fill various positions for End User Technical Support Analyst candidates that are interested in working in Baton Rouge, Louisiana or Remote opportunities. These positions will require the experiences outlined below.  JOB SUMMARY Provide onsite technical support including desktop imaging and deployment...

  • End User Technical Support Analyst

    1 month ago

    Baton Rouge, United States HR Professional Consulting Full time

    Job DescriptionJob DescriptionHR Professionals is currently seeking candidates to fill various positions for End User Technical Support Analyst candidates that are interested in working in Baton Rouge, Louisiana or Remote opportunities. These positions will require the experiences outlined below. JOB SUMMARYProvide onsite technical support including...

  • End User Technical Support Analyst

    3 weeks ago

    Baton Rouge, United States Abacus Service Corporation Full time

    The employees will be working with Office of Technology Services (OTS), State of Louisiana. The primary work locations (100% onsite) will be: State Capitol Building 900 North Third Street, Baton Rouge, LA 70802 Governor's Mansion 1001 Capitol Access Road, Baton Rouge, LA 70802 Technical Support Analyst (2 Resources) The...

  • End User Technical Support Analyst

    4 weeks ago

    Baton Rouge, United States Techtrueup Full time

    Job DescriptionJob DescriptionCompany DescriptionSmart IMS provides consulting services across a broad spectrum of technology and planning needs, including but not limited to: design, engineering, architecture, program/project management, business analysis & requirements definition, quality assurance, database administration, disaster recovery & continuity...

  • Technical Support Specialist for End Users

    9 hours ago

    Baton Rouge, Louisiana, United States Akiva Technologies LLC Full time

    Position OverviewJob Summary: Akiva Technologies LLC is a forward-thinking professional services organization specializing in program management, information technology, cybersecurity, systems engineering, and supply chain management for both commercial and governmental clients. We pride ourselves on offering competitive compensation and a comprehensive...

  • Technical Support Specialist for End Users

    12 hours ago

    Baton Rouge, Louisiana, United States Abacus Service Corporation Full time

    Position Overview:The selected candidates will provide essential technical assistance to end users, ensuring seamless operation of devices and software. Key Responsibilities:Deliver on-site technical support, including the setup and deployment of end-user devices operating on Windows 10/11 or Apple MacOS and iOS.Offer comprehensive support for end-user...

  • Senior Technical Support Analyst

    2 months ago

    Baton Rouge, United States NITCO Inc. Full time

    About the Company: NITCO Inc. is a technology services company that accelerates digital automation with Artificial Intelligence, Machine Learning, Natural Language Processing, and Robotic Process Automation. In addition, the company has highly skilled staff serving our clients in Integration Technologies, Data Analytics, Cloud Integration Services, and...

  • Senior Technical Support Analyst

    2 months ago

    Baton Rouge, United States NITCO Inc. Full time

    About the Company: NITCO Inc. is a technology services company that accelerates digital automation with Artificial Intelligence, Machine Learning, Natural Language Processing, and Robotic Process Automation. In addition, the company has highly skilled staff serving our clients in Integration Technologies, Data Analytics, Cloud Integration Services, and...

  • Technical Support Specialist for End Users

    13 hours ago

    Baton Rouge, Louisiana, United States Abacus Service Corporation Full time

    Position Overview:As a Technical Support Specialist, you will be engaged in providing essential assistance to end users, ensuring seamless operation of their technology resources. Your role will involve:Onsite Technical Assistance: Delivering direct support for desktop imaging and deployment of user devices running on Windows 10/11 or Apple MacOS and...

  • End User Support Specialist

    7 hours ago

    Baton Rouge, Louisiana, United States Akiva Technologies LLC Full time

    Position OverviewBenefits:401(k)401(k) matchingPerformance-based bonusesCompetitive salaryDental insuranceHealth insurancePaid time offProfit sharingSigning bonusTraining & development opportunitiesTuition assistanceVision insuranceWellness resourcesAkiva Technologies LLC is a forward-thinking professional services organization specializing in program...

  • Technical Support Specialist for End Users

    15 hours ago

    Baton Rouge, Louisiana, United States Abacus Service Corporation Full time

    Position Overview:The role involves providing comprehensive technical assistance within a governmental technology services environment. The primary responsibilities include:Onsite Technical Support: Delivering hands-on support for desktop imaging and the deployment of end-user devices operating on Windows 10/11 or Apple MacOS and iOS.Device Support: Offering...

  • User Support Technical Specialist

    6 days ago

    Baton Rouge, Louisiana, United States Techtrueup Full time

    Job OverviewCompany Overview:Techtrueup specializes in delivering a wide range of consulting services tailored to meet diverse technological and strategic requirements. Our expertise encompasses design, engineering, architecture, project management, business analysis, quality assurance, database management, disaster recovery, cybersecurity, cloud solutions,...

  • Technical Support Analyst, Baton Rouge, La

    2 months ago

    Baton Rouge, United States Pedigo Staffing Services Full time

    Title: Technical Support Analyst Agency: State of  Louisiana, Division of  Administration, Office of Technology Services Location:900 North Third Street, Baton Rouge, LA 70802 Telework Policy: Full-time onsite resources only, remote workers will not be considered. Duration: Four years Technical Support Analyst The scope of the proposed services will...

  • User Support Technician

    10 hours ago

    Baton Rouge, Louisiana, United States Akiva Technologies LLC Full time

    Position OverviewBenefits:401(k) plan401(k) matching contributionsPerformance-based bonusesCompetitive salary structureDental coverageHealth insurance optionsPaid leaveProfit-sharing opportunitiesSigning bonusesProfessional development and trainingTuition reimbursementVision coverageWellness programsAkiva Technologies LLC is a forward-thinking professional...

  • Sr. IT Child Support Technical Analyst

    1 month ago

    Baton Rouge, United States NTT DATA Full time

    Req ID:290589 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sr. IT Child Support Technical Analyst to join our team in Baton Rouge, Louisiana (US-LA), United States (US)....

  • Sr. IT Child Support Technical Analyst

    1 month ago

    Baton Rouge, United States NTT DATA Services Full time

    Req ID: 290589  NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sr. IT Child Support Technical Analyst to join our team in Baton Rouge, Louisiana (US-LA), United...

  • IT Technical Support

    4 weeks ago

    Baton Rouge, Louisiana, United States University of New Orleans Full time

    IT Technical Support - Coordinator 1DepartmentIT End User ComputingJob SummaryJob DescriptionProvide statewide onsite installation, configuration, repair, maintenance and support for state owned workstations, laptops, thin client devices, desktop printers, network printers, network communication devices, video conferencing equipment, software applications,...

  • Sr. Child Support Technical Analyst

    1 month ago

    Baton Rouge, United States NTT DATA Full time

    Req ID:290040 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sr. Child Support Technical Analyst to join our team in Baton Rouge, Louisiana (US-LA), United States (US)....

  • Technical Analyst

    4 weeks ago

    Baton Rouge, United States EMERGENT METHOD Full time

    Job DescriptionJob DescriptionEmergent Method is seeking qualified candidates to fill an analyst position on a large-scale IT system implementation project. The selected individual will lead analytics maintenance and enhancement activities working with client personnel and project team. The individual will work with a project Sprint team serving as the team...

  • Technical Analyst

    4 weeks ago

    Baton Rouge, United States Emergent Method Full time

    Emergent Method is seeking qualified candidates to fill an analyst position on a large-scale IT system implementation project. The selected individual will lead analytics maintenance and enhancement activities working with client personnel and project team. The individual will work with a project Sprint team serving as the team lead and prepping, developing,...

Senior End User Technical Support Analyst

2 months ago

Baton Rouge, United States BEPC Inc. - Business Excellence Professional Consulting Full time

BEPC is actively looking for a Senior End User Technical Support Analyst in Baton Rouge, LA area

Bachelor’s Degree with 7+ years in onsite end user hardware and software technical support.

1 year contract with possible extensions

Benefits include medical, dental, vision, and life insurance

Onsite role

***NO C2C Candidates***


Summary of Duties and Responsibilities:

  • Responsible for onsite technical support including desktop imaging and deployment of end user devices with Windows 10/11 or Apple MacOS and iOS operating systems.
  • Responsible for end user device support including hardware and software troubleshooting, installation, and replacement of products and components.
  • Responsible for remote software and device support and problem resolution which includes advanced troubleshooting, installation and configuration.
  • Device support includes Mac and Windows desktops and laptops, network and desktop printers, VoIP phones, Wireless Access Points, Local Area Network hardware.
  • Assist with Microsoft M365 SharePoint and OneDrive content management.
  • Assist with Microsoft M365 Office applications support.
  • Oversees the work being performed by the Technical Support Analyst and assigns tasks.
  • Other duties as assigned.


Qualifications

  • Bachelor’s degree in in computer science, information systems, or a related field.
  • 7+ years in onsite end user hardware and software technical support
  • Experience supporting and managing VoIP phones
  • Experience administering or supporting Microsoft Sharepoint, OneDrive and Office products
  • Experience acting as a team lead or supervisor overseeing technical support operations.
  • Advanced Experience installing new computer hardware, software and peripherals
  • Advanced experience installing and troubleshooting local area network and wireless network hardware components and cabling
  • Advanced Experience deploying, configuring and managing Windows 10/11, MacOS, iOS and Android devices