End User Technical Support Analyst

2 months ago

Baton Rouge, United States HR Professional Consulting Full time

HR Professionals is currently seeking candidates to fill various positions for End User Technical Support Analyst candidates that are interested in working in Baton Rouge, Louisiana or Remote opportunities. These positions will require the experiences outlined below. 

JOB SUMMARY

Provide onsite technical support including desktop imaging and deployment of end user devices with Windows 10/11 or Apple MacOS and iOS operating systems.
 Provide end user device support including hardware and software troubleshooting, installation, and replacement of products and components.
 Provide remote software and device support and problem resolution which includes troubleshooting, installation and configuration.
 Device support includes Mac and Windows desktops and laptops, network and desktop printers, VoIP phones, Wireless Access Points, Local Area Network hardware.
 Assist with Microsoft M365 Sharepoint and OneDrive content management
 Assist with Microsoft M365 Office applications support Expertise and/or relevant experience in the following areas are mandatory:
 Experience installing new computer hardware, software and peripherals  Experience deploying, configuring and managing Windows 10/11, MacOS, iOS and Android devices Expertise and/or relevant experience in the following areas are desirable but not mandatory:
 4+ years in onsite end user hardware and software technical support
 Basic experience installing and troubleshooting local area network and wireless network hardware components and cabling
 Experience supporting and managing VoIP phones
 Experience administering or supporting Microsoft Sharepoint, OneDrive and Office productsYou will follow best practices like threat recognition, pattern analysis, and surveillance detection to set up high-quality and highly efficient processes to ensure internal security. Also, you will work directly with all Line of Business App Teams, Subject matter experts, Production Management Teams, Product Owners, Senior Technology Management, and Risk and Control functions on:

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Windows OS knowledge required
  • Expert level knowledge of the iOS platform is required
  • Excellent balance of interpersonal skills and technical competence
  • Eager to learn new technologies and concepts
  • Solid problem-solving skills with an acute attention to detail
  • Self-motivated and sense of urgency to bring issues to closure
  • Ability and sense of urgency to provide outstanding customer service
  • Must be a team player
  • Occasional travel for office moves, training, and seminars

  • End User Technical Support Analyst

    2 months ago

    Baton Rouge, United States Abacus Service Corporation Full time

    The employees will be working with Office of Technology Services (OTS), State of Louisiana. The primary work locations (100% onsite) will be: State Capitol Building 900 North Third Street, Baton Rouge, LA 70802 Governor's Mansion 1001 Capitol Access Road, Baton Rouge, LA 70802 Technical Support Analyst (2 Resources) The...

  • Technical Support Specialist

    2 weeks ago

    Baton Rouge, Louisiana, United States Akiva Technologies LLC Full time

    Job Title: End User Technical Support AnalystWe are seeking a skilled End User Technical Support Analyst to join our team at Akiva Technologies LLC. As a key member of our support team, you will be responsible for providing technical assistance to our end-users, ensuring their devices are running smoothly and efficiently.Key Responsibilities:Provide onsite...

  • Technical Support Specialist

    1 month ago

    Baton Rouge, Louisiana, United States Akiva Technologies LLC Full time

    End User Technical Support AnalystAbout the Role:We are seeking a highly skilled End User Technical Support Analyst to join our team at Akiva Technologies LLC. As a key member of our support team, you will be responsible for providing technical support to our end users, including desktop imaging and deployment of end user devices with Windows 10/11 or Apple...

  • Senior Technical Support Specialist

    1 month ago

    Baton Rouge, Louisiana, United States Akiva Technologies LLC Full time

    Senior End User Technical Support AnalystAbout the Role:We are seeking a highly skilled Senior End User Technical Support Analyst to join our team at Akiva Technologies LLC. As a key member of our technical support team, you will be responsible for providing exceptional technical support to our end users, ensuring their devices and systems are running...

  • Technical Support Specialist

    4 weeks ago

    Baton Rouge, Louisiana, United States HR Professional Consulting Full time

    Job Title: End User Technical Support AnalystWe are seeking a highly skilled and experienced End User Technical Support Analyst to join our team at HR Professionals Consulting. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our end users, ensuring their devices and systems are running smoothly and...

  • Senior Child Support Technical Analyst

    1 week ago

    Baton Rouge, Louisiana, United States NTT DATA Full time

    Job Title: Senior Child Support Technical AnalystWe are seeking a highly skilled Senior Child Support Technical Analyst to join our team in Baton Rouge, Louisiana. The successful candidate will be responsible for providing technical expertise and support for the implementation of child support systems.Key Responsibilities:Provide technical leadership and...

  • Senior Technical Support Specialist

    3 weeks ago

    Baton Rouge, Louisiana, United States Akiva Technologies LLC Full time

    Senior End User Technical Support AnalystAbout the Role:We are seeking a highly skilled Senior End User Technical Support Analyst to join our team at Akiva Technologies LLC. As a key member of our technical support team, you will be responsible for providing exceptional technical support to our end users, ensuring their devices are running smoothly and...

  • Senior Technical Support Specialist

    4 weeks ago

    Baton Rouge, Louisiana, United States Akiva Technologies LLC Full time

    Job OverviewAkiva Technologies LLC is seeking a highly skilled Senior End User Technical Support Analyst to join our team. As a key member of our technical support team, you will be responsible for providing top-notch technical support to our end users, ensuring their devices and systems are running smoothly and efficiently.Key ResponsibilitiesProvide onsite...

  • Technical Support Specialist

    1 month ago

    Baton Rouge, Louisiana, United States HR Professional Consulting Full time

    Job SummaryHR Professionals is currently seeking a skilled Technical Support Specialist to fill various positions for End User Technical Support Analyst candidates. The ideal candidate will have experience in providing onsite technical support, including desktop imaging and deployment of end user devices with Windows 10/11 or Apple MacOS and iOS operating...

  • Technical Support Specialist

    3 weeks ago

    Baton Rouge, Louisiana, United States HR Professional Consulting Full time

    Job SummaryHR Professionals is currently seeking a skilled Technical Support Specialist to fill various positions for End User Technical Support Analyst candidates. The ideal candidate will have experience in providing onsite technical support, including desktop imaging and deployment of end user devices with Windows 10/11 or Apple MacOS and iOS operating...

  • Technical Support Specialist

    3 weeks ago

    Baton Rouge, Louisiana, United States Akiva Technologies LLC Full time

    Job Title: End User Technical Support AnalystAkiva Technologies is seeking a skilled End User Technical Support Analyst to join our team. As a key member of our technical support team, you will provide onsite and remote technical support to our end users, ensuring they have the necessary tools and resources to perform their jobs efficiently.Key...

  • Technical Support Specialist

    4 weeks ago

    Baton Rouge, LA , USA, United States Abacus Full time

    Technical Support AnalystAbacus is seeking a skilled Technical Support Analyst to join our team. As a Technical Support Analyst, you will provide technical support to end-users, including desktop imaging and deployment of end-user devices with Windows 10/11 or Apple MacOS and iOS operating systems.Key Responsibilities:Provide onsite technical support,...

  • Technical Analyst

    2 weeks ago

    Baton Rouge, Louisiana, United States Emergent Method Full time

    About the RoleWe are seeking a highly skilled Technical Analyst to join our team at Emergent Method. As a Technical Analyst, you will play a key role in leading analytics maintenance and enhancement activities, working closely with client personnel and project teams.Key ResponsibilitiesLead daily internal calls to discuss solution assessment, cross-team...

  • Technical Analyst

    1 month ago

    Baton Rouge, Louisiana, United States Emergent Method Full time

    Job DescriptionEmergent Method is seeking a highly skilled Technical Analyst to join our team on a large-scale IT system implementation project. As a key member of our project team, you will lead analytics maintenance and enhancement activities, working closely with client personnel and project team members. Your expertise will be instrumental in driving...

  • Technical Support Specialist

    4 days ago

    Baton Rouge, Louisiana, United States Abacus Full time

    The Abacus team is seeking a skilled Technical Support Specialist to join our ranks. As a key member of our team, you will be responsible for providing top-notch technical support to our end users.Key responsibilities include:Providing onsite technical support for desktop imaging and deployment of end user devices with Windows 10/11 or Apple MacOS and iOS...

  • Technical Analyst

    3 months ago

    Baton Rouge, United States Emergent Method Full time

    Emergent Method is seeking qualified candidates to fill an analyst position on a large-scale IT system implementation project. The selected individual will lead analytics maintenance and enhancement activities working with client personnel and project team. The individual will work with a project Sprint team serving as the team lead and prepping, developing,...

  • Senior Child Support Technical Analyst

    1 month ago

    Baton Rouge, Louisiana, United States NTT DATA Full time

    Job Title: Senior Child Support Technical AnalystWe are seeking a highly skilled Senior Child Support Technical Analyst to join our team in Baton Rouge, Louisiana. As a key member of our Enterprise Program/Project Management Office (EPMO), you will work closely with our clients to establish a governance portfolio foundational structure.Job...

  • Technical Support Specialist

    2 weeks ago

    Baton Rouge, Louisiana, United States HR Professional Consulting Full time

    Job SummaryHR Professionals is currently seeking a skilled Technical Support Specialist to join our team in Baton Rouge, Louisiana or remotely. This role will require the successful candidate to provide technical support for end-user devices, including desktop imaging and deployment, hardware and software troubleshooting, and installation and replacement of...

  • Technical Support Specialist

    1 month ago

    Baton Rouge, Louisiana, United States Abacus Full time

    Technical Support and Maintenance SpecialistAbacus is seeking a highly skilled Technical Support and Maintenance Specialist to join our team. The successful candidate will work closely with the Office of Technology Services (OTS) at the State of Louisiana to provide technical support and maintenance services.Key Responsibilities:Provide onsite technical...

  • Technical Analyst

    4 weeks ago

    Baton Rouge, Louisiana, United States EMERGENT METHOD Full time

    Job DescriptionEmergent Method is seeking a highly skilled Technical Analyst to join our team in Baton Rouge, Louisiana. As a Technical Analyst, you will play a key role in leading analytics maintenance and enhancement activities, working closely with client personnel and project teams. Your primary responsibilities will include leading daily internal calls,...