Inside Sales Representative

2 weeks ago


San Antonio, United States San Antonio Steel Company Full time

ROLES AND RESPONSIBILITIES

  • Answer telephone calls promptly and courteously and assist customers with pricing and information
  • Prepare pricing quotes and assist in maintaining dealer price lists
  • Obtain orders from customers and district managers
  • Assist with developing timely and cost-efficient delivery routes
  • Learn all product specifications including selling points and application
  • Become highly proficient in NetSuite ERM software. Leverage software capabilities to discover growth
  • opportunities in both revenue and gross margin
  • Look for opportunities to improve dealer product mix, add-on sales
  • Maintain regular contact with dealers to build strong relationships
  • Analyze sales reports to identify accounts for underperformance and new growth opportunities
  • Periodically travel in the field to meet customers and cover routes for district manager
  • Maintain CRM database with accurate information on leads, prospects and dealers
  • Contact out of market phone and internet leads. Close sales and arrange delivery of product
  • Follow up with dealers by phone to discuss current sales promotions and email marketing offers
  • Seek out new product opportunities that would compliment existing inventory offering
  • Assist with order (Picks) and loading paperwork (Packs) for warehouse and driver personnel
  • Correspond with customers regarding delivery dates
  • Support operations and purchasing departments in checking and maintaining accurate inventory levels
  • ork with district managers and dealers on damaged/defective product claims for quick resolution
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


SKILLS

  • Ability to work both independently and as part of a team
  • Problem solving
  • Very strong attention to detail
  • Excellent written and oral communication skills
  • Proficient in MS Windows, Word and Excel, Google Drive



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