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Inventory Specialist
1 month ago
Inventory Specialist
The key responsibilities of the Inventory Specialist are:
- Ensure the accuracy between physical inventory and ERP inventory movements.
- Coordinate with vendors and internal team members on inbound and outbound, domestic and international logistics.
- Lead and conduct inventory stock takes cycle counts at various locations.
- Lead by example and adhere to prescribed departmental procedures to ensure customers receive support in a consistent and similar manner.
- In addition, this position will demonstrate an incessant desire to ensure accuracy of inventory and inventory moments and a continuous improvement mindset and an openness to new approaches and solutions to enhance the supply chain and logistics process.
Key ResponsibilitiesInventory management:
- Ensure the accuracy between physical inventory and ERP inventory movements.
- Ensure the day-to-day ERP transactions are input, uploaded (csv files), and maintained accurately.
- Review historical trends, identify drivers, and evaluate operational performance/KPIs to improve inventory accuracy.
- Generate reports and analyze data in Microsoft Excel to make data-driven decisions.
- Coordinate with vendors and internal team members on inbound and outbound, domestic and international logistics.
- Provide clerical support on inbound and outbound, domestic and international logistics.
- Maintain logs and records of required documentation.
- Coordinate inventory management, warehousing, and fulfillment activities to optimize inventory levels.
- Lead a variety of logistical functions, including sourcing, receiving, picking, packing, and shipping.
- Coordinate reverse logistics with vendors, external customers, and internal team members.
- Escalate complex incidents proactively and in a timely manner.
- Triage inbound internal and external customer requests, prioritize tickets in the queue, and solve tickets accordingly.
- Investigate and troubleshoot incidents raised by customers; provide timely and consistent responses via telephone, email, and any future channel.
- Communicate proactively with customers using clear, professional, and effective communication.
Vendor Management:
- Lead and conduct inventory stock takes cycle counts at various locations.
- Lead activities to ensure Third-Party Logistics partner performs per the specified SLAs.
- Invoice auditing: review vendor invoice charges, highlight discrepancies, and confirm accuracy of charges.
- Coordinate and lead transportation activities with vendors and internal team members.
Leadership:
- Depending upon the region, available and on-call to solve customer escalations if required.
- Lead by example and adhere to prescribed departmental procedures to ensure customers receive support in a consistent and similar manner.
- Work with customers, team members, and other departments to not only solve problems but also provide alternative ideas to deliver timely, consistent, and sound solutions.
- Continuous improvement mindset and an openness to new approaches and solutions to enhance the supply chain and logistics process.
- Explore opportunities and implement improvements to enhance and transform processes and practices.
KPIs:
- Achieve individual KPIs and help team members achieve group KPIs (we are one team).
- Achieve service levels in accordance with Service Level Agreements (SLAs).
Qualifications/Education
- 4-6 years' experience working in a fast-paced corporate environment is preferred.
- Bachelor degree in supply chain or equivalent education or work experience.
Special Requirements
- Some morning and evening calls are expected to coordinate activities with others in different time zones.
- Depending upon the region, onsite Third-Party Logistics visits are required.
- While performing the Key Responsibilities, ability to:
- Stand on hard surfaces for extended periods of time
- Bend, squat, kneel, and lift heavy objects greater than 50 lbs (23 kg) if required
- Work on ladders (if required)
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.