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Client Services Analyst

3 months ago

Portsmouth, United States International Search Consultants Full time

Client Service Analyst

Greater Boston Area


ISC’s team of Financial Services Recruiters has been retained by a growing investment firm. The firm specializes in providing customized investment management and investment advisory services to their clients – Ultra-High Net Worth individuals, families, trusts, foundations, and endowments. They’re seeking a talented Client Service Analyst to join their centralized team in their Portsmouth office.


The Client Service Analyst will partner with internal stakeholders to ensure clients receive high touch service and their financial transactions/money movements are processed in a timely/accurate manner.


Key Qualifications:


Client Service Analyst Requirements - To qualify, you must possess the following:

  • Bachelor’s Degree is required – Finance or Business preferred.
  • 1 - 3 years of UHNW client servicing.
  • Advanced Microsoft Office skills with a heavy emphasis on Excel, Adobe Acrobat, and PowerPoint.
  • Self-motivated and highly detail-oriented individual with a desire to learn and grow professionally.
  • Ideally, this person has a vested interest in technology, investment management and in providing client solutions within a fast-paced/deadline-oriented team.


Client Service Analyst Rewards - If you qualify for this opportunity, the Firm offers the below:

  • Collaborative, passionate, and dedicated team. Excellent corporate culture and a friendly, fun, and exciting place to work.
  • Excellent Growth Potential: The Firm is rapidly growing and with that comes incredible opportunities for long-term career growth.
  • Competitive base salary.


Client Service Analyst Responsibilities, continually expanding and changing:

As a Client Service Analyst, you will also partner with the Operations team members to manage the needs of the Advisor’s client base and have an opportunity to be actively involved in projects as the firm continues to grow.

  • Partner with Wealth Advisors to service the firm's UHNW Clients.
  • Interact with the Firm's Operations teams.
  • Partner with the Firm’s custodians and internal Operations teams to ensure requests are processed and handled correctly. Assist with Portfolio rebalancing (document preparation, money movements).
  • Prepare new account paperwork, contracts, and subscription agreements.
  • Manage the opening and closing of accounts – this includes SMA’s and brokerage.
  • Handle KYC profile and searches.
  • Manage cash and security movements, this includes, deposits, withdraws, gifting, wires, journals.
  • Assist with presentations and proposals using PowerPoint and Excel.
  • Analyze and review billing for accuracy.
  • Prepare performance reports.
  • Continually monitor and update Client database and portfolio/account management applications.