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Strategic Account Manager

2 months ago

Redwood City, United States Gruve Full time

About Gruve

Gruve is a Software Services startup focussed on offering Enterprise Customers services in the area of Data Life Cycle Management including Cyber Security, Customer Experience, Infrastructure, Machine Learning and Artificial Intelligence around Enterprise Data. Our mission is to help our customers in their business strategies utilizing their data to be able to make more intelligent decisions. Gruve is an early growth stage startup, well funded and exceptional customer and partner access.


What we do

We provide customers with exceptional high quality services focussed on critical needs of their business. We help them with understanding how AI, ML, Data Engineering can help transform their business, we create a business canvas and strategy to help them. We understand our customers business and innovate to help them disrupt in technology to help them differentiate in the market. We are customer advocates internally and externally.


Strategic Account Manager

The candidate will be responsible for developing exceptional customer relationships, managing current business in these strategic accounts and helping develop the business. You are responsible for driving the strategy of our business within these accounts. Our sales teams have a culture of team success, where you’ll collaborate and be supported by like minded sales professionals. You will report directly to the C Suite leadership and founding team to help drive business.


Responsibilities


Strategy & Communication

  • Develop a strategic plan for each account, including creating organization charts, mapping all the stakeholders and developing a business plan for every stakeholder.
  • Bring all of our resources to bear to help engage in the account.
  • Communicate our message to the customer, develop the business model in the account.
  • Communicate with leadership team about engagement in the account and how we can deliver to plan in the account.
  • Work with various technology partners to build software sales and services practices.


Goals

  • Track and deliver on Sales Goals for the accounts
  • Build and develop new accounts to help grow the business
  • Improve margin profiles by adding significant value to customers business


Personal Development

  • Spend time in learning and training on more of the practices
  • Enable new practices within the business by learning about customer's business use cases

Qualifications

5 Years in Strategic Account Management role with background in Technology and Software Services.

Bachelors or Masters Degree

Network of customer and partner relationships

Proven track record of selling into new accounts and growing existing accounts.

Exceptional people management and team building skills

Time management and strong organizational skills.


Gruve is an equal opportunity employer and operates on core values of mutual respect and transparency.