Client Success Associate

4 weeks ago

Brewster, United States Alliant - The Audience Company Full time

Client Success Associate

Overview

Alliant is seeking a Client Success Associate to join a team of a respected data and analytics provider targeting top B2C marketing organizations. This position is responsible for supporting sales and business development efforts to ensure timely services delivery, increased revenue, and client satisfaction. The Client Success Associate coordinates project planning and delivery, internal and external communications, and related reporting tasks. The successful candidate will be an experienced, sales assistant, list manager or brokers’ assistant with demonstrated skills in customer service, project management, tactical execution of data delivery and marketing operations projects. This position reports to the Senior Director of Client Success.


Principle Responsibilities:

  • Coordinate communications with clients and internal teams to provide excellent customer support, relationship management, product delivery, and answer inquiries in relation to products and services
  • Support sales teams with fact-gathering, pricing and technical input for use in proposals, project schedules, proof of concept presentations and other critical communications
  • Support sales and business development teams, including but not limited to: creating internal work requests, external proposals/statements of work, scheduling data projects, trafficking/logging inbound customer data, expediting delivery of contracts and billing instructions
  • Responsible for ensuring that product delivery and quality meet statement of work order requirements
  • Act as a trusted advisor to our clients, driving value by coordinating client needs to ensure timely resolution and escalate matters as needed to management; proactively communicate progress and results back to customers on a timely basis
  • Ensure daily updates of CRM information and document sales activity, transactions, account, and client information as required
  • Develop and maintain strong relationships and levels of collaboration across all business units to ensure consistent communication and alignment
  • Keep current with marketing technology and data industries as well as all Alliant products and solutions


Qualifications and Skills:

  • Bachelor’s degree in sales, marketing, or business field with 1+ years of working within a business-to-business (B2B) sales organization, or equivalent combination of education and experience
  • Must have a demonstrated passion for sales and customer service
  • Strong understanding of direct mail and digital marketing operations, and a working knowledge of data and analytic practices
  • Hands-on experience as a vendor or end-user within a direct marketing, digital marketing and/or database development environment
  • Previous experience supporting sales teams for data, analytics, software solutions or similar technical products
  • Excellent negotiation skills, with demonstrated ability to develop and expand client relationships for positive outcomes; ability to think tactically and strategically and anticipate difficult client situations and manage conflict successfully
  • Outstanding business writing and presentation skills, with advanced knowledge of Microsoft Office, including Word, Excel and PowerPoint
  • Experience using a CRM database and similar business reporting software applications
  • Ability to anticipate and manage difficult customer situations
  • Working knowledge of direct marketing analytics and reading model gains charts a plus
  • Must be flexible, team-oriented and committed to having a good time while doing a great job


The base salary for this role is between $40,000 and $54,500 plus a corporate bonus. This role is based full-time in our Brewster, NY headquarter office.



About Alliant

Alliant is a leading independent data company trusted by thousands of brands and agencies to bring a human element to modern data solutions. The Alliant DataHub — built on billions of consumer transactions, an expansive identity map, advanced data science and high-performance technology — enables marketers to execute omnichannel campaigns with responsive consumers at the center. Data security and privacy have been core values since day one, and Alliant’s continually validate our people, processes, and data through meaningful certifications such as SOC2, IAB Tech Lab Data Transparency, NQI certification from Neutronian, and quarterly quality scoring with Truthset. For more information, visit: alliantdata.com.

Alliant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.

  • Client Success Associate

    2 days ago

    Brewster, New York, United States Alliant - The Audience Company Full time

    Client Success AssociateAt Alliant, we're seeking a highly skilled Client Success Associate to join our team of experts in data and analytics. This role is responsible for supporting sales and business development efforts to ensure timely services delivery, increased revenue, and client satisfaction.Key Responsibilities:Coordinate communications with clients...

  • Client Success Associate

    2 weeks ago

    Brewster, United States Alliant - The Audience Company Full time

    Client Success Associate Overview Alliant is seeking a Client Success Associate to join a team of a respected data and analytics provider targeting top B2C marketing organizations. This position is responsible for supporting sales and business development efforts to ensure timely services delivery, increased revenue, and client satisfaction. The Client...

  • Client Success Associate

    4 weeks ago

    Brewster, United States Alliant - The Audience Company Full time

    Client Success AssociateOverviewAlliant is seeking a Client Success Associate to join a team of a respected data and analytics provider targeting top B2C marketing organizations. This position is responsible for supporting sales and business development efforts to ensure timely services delivery, increased revenue, and client satisfaction. The Client Success...

  • Client Success Associate

    2 weeks ago

    Brewster, New York, United States Alliant - The Audience Company Full time

    About the RoleWe are seeking a highly skilled Client Success Associate to join our team at Alliant - The Audience Company. As a Client Success Associate, you will play a critical role in supporting our sales and business development efforts to ensure timely services delivery, increased revenue, and client satisfaction.Key ResponsibilitiesClient Support and...

  • Associate Counsel

    3 weeks ago

    Brewster, New York, United States Jobot Full time

    Exciting Career Opportunity for a Permanent Legal AssociateAbout Jobot:At Jobot, we pride ourselves on fostering a team of skilled legal experts in a supportive and collaborative atmosphere. Our firm is dedicated to your professional growth and success, providing an ideal environment to elevate your legal career.Why Work with Us? Annual Profit Sharing 401(K)...

  • Legal Associate

    4 weeks ago

    Brewster, New York, United States Jobot Full time

    Exciting Career Opportunity for a Permanent Legal AssociateAbout Jobot:Become a part of our team of committed legal experts at Jobot. We foster a supportive atmosphere that promotes professional development and achievement. Elevate your legal career with us.Why Work with Us? Annual Profit Sharing 401(K) Plan Flexible working options Comprehensive Benefits...

  • Litigation Associate

    3 weeks ago

    Brewster, New York, United States Jobot Full time

    Exciting Career Opportunity for a Permanent Legal AssociateAbout Jobot:At Jobot, we pride ourselves on fostering a team of committed legal experts. Our firm promotes a cooperative atmosphere that supports professional advancement and achievement. Elevate your legal career with us.Why Join Us? Annual Profit Sharing401(K) Plan Flexible work arrangements...

  • Associate Counsel

    4 weeks ago

    Brewster, New York, United States Jobot Full time

    Exciting Career Opportunity for a Permanent Legal AssociateAbout Jobot:Become a part of our team of committed legal experts at Jobot. We foster a supportive atmosphere that promotes professional advancement and achievement. Elevate your legal career with us.Why Join Us? Annual Profit Sharing 401(K) Plan Flexible work arrangements Comprehensive Benefits...

  • Senior Associate Attorney

    2 weeks ago

    Brewster, New York, United States Jobot Full time

    About the RoleWe are seeking a highly motivated and experienced Permanent Associate Attorney to join our dynamic team at Jobot. This position provides an excellent opportunity to work on complex legal matters, contribute to our team's successes, and further develop your legal skills.Key ResponsibilitiesHandle a wide range of general liability defense...

  • Evening Client Care Support Representatives

    4 weeks ago

    Brewster, New York, United States Guardian Veterinary Management LLC Full time

    Position OverviewGuardian Veterinary Management LLC is actively seeking dedicated Evening Client Care Support Representatives to join our dynamic team. We pride ourselves on delivering exceptional service in a supportive and innovative environment.About UsLocated in a beautiful area, Guardian Veterinary is a leading emergency and specialty veterinary...

  • Frozen Foods Associate

    3 weeks ago

    Brewster, Massachusetts, United States ShopRite Supermarkets Full time

    Position OverviewThe role of a Frozen Foods Associate involves ensuring an exceptional customer experience by effectively managing the Frozen Department. This includes:Pricing and Stocking: Accurately pricing, stocking, and rotating products to maintain optimal inventory levels.Department Maintenance: Upholding a tidy, organized, and visually appealing...

  • Marketplace Associate

    4 weeks ago

    Brewster, United States Ace Endico Full time

    Full-Time/Part-Time Full-Time Shift First Position Marketplace Associate Location Ace Endico Corporation EOE Statement We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, citizenship status, age, disability, gender...

  • Night Transportation Associate

    2 weeks ago

    Brewster, United States Ace Endico Full time

    Full-Time/Part-Time Full-Time Shift Evenings Position Night Transportation Associate Location Ace Endico Corporation EOE Statement We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered foremployment without regard to their race, color, religion, creed, national origin, ancestry, citizenship status, age,disability,...

  • Banking Customer Service Associate

    3 weeks ago

    Brewster, Washington, United States Glacier Bancorp Full time

    Position OverviewJoin our expanding financial organization as a Banking Customer Service Associate. We are looking for a dedicated and personable individual who possesses strong customer service abilities. The ideal candidate will be an enthusiastic and knowledgeable representative, responsible for delivering outstanding service while assisting clients with...

  • Associate Restaurant Manager

    4 weeks ago

    Brewster, New York, United States Dunkin' Full time

    About Us:As a franchisee of Dunkin', we prioritize our team members just as much as we prioritize our customers. We are dedicated to fostering a supportive environment for our hardworking and enthusiastic employees, ensuring their success in every aspect of their role.Position Overview:An Associate Restaurant Manager plays a crucial role in executing...

  • Driver Check-in Associate

    4 weeks ago

    Brewster, United States Ace Endico Full time

    Full-Time/Part-Time Full-Time Shift Days Position Driver Check-in Associate Location Ace Endico Corporation EOE Statement We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, citizenship status, age, disability, gender...

  • Driver Check-in Associate

    4 weeks ago

    Brewster, United States Ace Endico Full time

    Full-Time/Part-Time Full-Time Shift Days Position Driver Check-in Associate Location Ace Endico Corporation EOE Statement We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, citizenship status, age, disability, gender...

  • Commercial Insurance Sales Producer

    2 weeks ago

    Brewster, New York, United States World Insurance Associates, LLC. Full time

    Job DescriptionAre you a sales professional looking for a challenging opportunity to build a steady book of clients and receive annual commissions? Do you enjoy prospecting and selling, but dislike starting over at zero every year? We have an exciting opportunity for you to join our team at World Insurance Associates, LLC.Position OverviewAs a Client...

  • Custodial Services Associate

    1 week ago

    Brewster, Minnesota, United States Aramark Full time

    Aramark Custodial Services Worker Job SummaryWe are seeking a reliable and detail-oriented Custodial Services Worker to join our team at Aramark. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of assigned areas to meet customer and client satisfaction.Key Responsibilities:Clean and...

  • Commercial Insurance Sales Producer

    3 weeks ago

    Brewster, United States World Insurance Associates, LLC. Full time

    Job DescriptionJob DescriptionDo you love prospecting and selling but do not like "starting over at zero" at the start of the new year?  Then you need to talk to us about our Client Advisor Program where you steadily build a book of clients and receive annual commissions every year.  We do not start you over at zero every January 1st.  You can continue to...